Lauren Pierce/ Snyder | Page 17

Fast response. Professional staff. Solid info on every aspect of transaction. I would recommend to anyone. Professional staff. Solid info on every aspect of transaction. I would recommend to anyone. More

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Efficient and fair. From sales to trade-in and thru delivery, this was a top notch experience. Lauren was the consummate pro. From sales to trade-in and thru delivery, this was a top notch experience. Lauren was the consummate pro. More

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Amazing customer service,. people were very friendly and I highly recommend. Sales rep Lauren was very helpful in making my decision in purchasing and I’m very happy.. people were very friendly and I highly recommend. Sales rep Lauren was very helpful in making my decision in purchasing and I’m very happy.. More

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Made the trade in process quick and easy of my SRT Durango with competitive trade in money and placed me in my first BMW x3m competition! Lauren was both extremely professional, while also practical Durango with competitive trade in money and placed me in my first BMW x3m competition! Lauren was both extremely professional, while also practical and funny. It was a pleasure to work with someone who genuinely cared about making the process easy for her clients. Thanks, Lauren! More

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Lauren was outstanding from my first inquiry to the final sale. She found me exactly what I wanted, no pressure and very responsive. sale. She found me exactly what I wanted, no pressure and very responsive. More

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Lauren was an extremely helpful and conscientious salesperson. She made the trade in if my old car and the lease of my new car fast and efficient. Would refer to a prospective customer. salesperson. She made the trade in if my old car and the lease of my new car fast and efficient. Would refer to a prospective customer. More

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Lauren has given me the best experience while I was there looking for this specific vehicle a 2016 BMW 340i M Sport. Her being kind and helpful through this whole process has given me a great experience buyi looking for this specific vehicle a 2016 BMW 340i M Sport. Her being kind and helpful through this whole process has given me a great experience buying this vehicle from her dealership and I appreciate her time and effort with everything. Now I have my dream car with the perfect specs that I been looking for awhile and I thank Lauren for everything. More

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We really enjoyed working with Lauren. She was so transparent, respectful of our time, and knowledgeable. It was a pleasure working with her from the introduction to delivery of our new car. Thank y transparent, respectful of our time, and knowledgeable. It was a pleasure working with her from the introduction to delivery of our new car. Thank you for a very pleasant experience. More

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I had a poor experience buying a BMW. I made an appointment and my Salesperson was busy with a walk-in. I had to wait and an Assistant was provided for a test drive which was fine, but then I had t appointment and my Salesperson was busy with a walk-in. I had to wait and an Assistant was provided for a test drive which was fine, but then I had to wait again upon my return. Once I sat with her she informed me she had another appointment soon and pretty much rushed me out the door telling me to refine my build online. It was such a poor experience I went across the street and bought another Mercedes. Too bad, I had a BMW in the past and enjoyed the car but considered if this is how this dealership treats their Customers this is not what I want. More

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I had an excellent experience buying my car from Otto’s and working with Lauren. We basically did the deal over the phone, and Lauren was fabulous. She is very professional and knowledgeable and pays atten and working with Lauren. We basically did the deal over the phone, and Lauren was fabulous. She is very professional and knowledgeable and pays attention to every detail. She agreed to meet me half way to pick up my car. She had all the paper work ready, and it went very smoothly. I would definitely by another car from Lauren. I’ve bought many BMW’s over the years and dealt with many different dealerships. This one was definitely an excellent experience. More

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