Lauren Leabman

Awesome. Not much more to say. Had a great experience and would buy from them in the future. Not much more to say. Had a great experience and would buy from them in the future. More

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Amazingly friendly and welcoming experience! Lauren was extremely knowledgeable and willing to help. Response times were super quick! I’m loving my MINI so far and would recommend anyone interes Lauren was extremely knowledgeable and willing to help. Response times were super quick! I’m loving my MINI so far and would recommend anyone interested in buying a MINI to go to the Allentown location! More

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Professional, respectful, courteous, kind, cheerful, clean, and caring service. Customer indeed comes first and stays the focus of the process. clean, and caring service. Customer indeed comes first and stays the focus of the process. More

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I was just taking my 2020 Mini in for inspection and was going to read while I waited. Well, Lauren, my sales person, was there, we got to talking and she said do you want to drive a new 2027? I thought w going to read while I waited. Well, Lauren, my sales person, was there, we got to talking and she said do you want to drive a new 2027? I thought what the heck! Once I got in the car, I knew I was sold. The comfort, safety, stability, navigation, just too many features to mention! It was a huge jump from my last mini. I bit the bullet and bought her the same day! I got a great trade in deal, and my car was in wonderful shape and sold the next day! This is the third mini I have bought from Lauren. She is so knowledgeable, professional and easy to deal with! She does a great job as well as the other members of the Mini team - Robin Cox and his team and finance! I love my Mini Countryman(not so mini) anymore! More

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I can’t say enough good things about my experience with Lauren at MINI of Allentown. I actually came from Staten Island to purchase my new Countryman, and she made the entire process worth the trip. Fro Lauren at MINI of Allentown. I actually came from Staten Island to purchase my new Countryman, and she made the entire process worth the trip. From our very first conversation, Lauren was incredibly transparent, responsive, thoughtful, and genuinely interested in making sure I was getting the right car and the right deal. She answered every question clearly, communicated with me even after hours, personally checked details on the car when I had questions, and went out of her way to make sure even the small things that mattered to me were taken care of before delivery. What impressed me most was that I never felt like I was playing the typical dealership game. Everything was straightforward, the numbers were clear, and when something came up, Lauren focused on finding a solution rather than making the process more complicated. By the time I made the trip to Allentown, everything had been considered and prepared. The experience at the dealership was just as easy. The finance manager was friendly, transparent and efficient, with no unnecessary pressure or surprises, and had me finished and on my way quickly. Most importantly, we absolutely LOVE the new Countryman. Lauren made what can often be an exhausting process genuinely enjoyable, and I would happily make the trip from New York to work with her again. If you’re shopping for a MINI, I highly recommend asking for Lauren. She earned my business and absolutely earned this review. More

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Lauren and her team brought excellent customer service to the table. We are deeply appreciative of the professionalism, warmth and accommodation she brought to our experience - and we loved including our dog the table. We are deeply appreciative of the professionalism, warmth and accommodation she brought to our experience - and we loved including our dog on such a happy day! More

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First we wish to thank Lauren for her quality service and superb ability to get us to leave there leasing a new 2027 mine Countryman We love the car, its superb pick up, design, and driver friendly console t superb ability to get us to leave there leasing a new 2027 mine Countryman We love the car, its superb pick up, design, and driver friendly console that is easy to use. Clean lines, simplicity that is appreciated, and comfort that is thoroughly enjoyed. More

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Lauren was the best! Very helpful with all my changed, The whole experience was amazing. Very helpful with all my changed, The whole experience was amazing. More

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Jolene is the best! !! this was my moms 4th mini ! and she was very helpful! and knew exactly what i wanted!!!! !! this was my moms 4th mini ! and she was very helpful! and knew exactly what i wanted!!!! More

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Fantastic as always. This was my first time working with Dana and she was wonderful. The process was smooth and I got a great deal. This was my first time working with Dana and she was wonderful. The process was smooth and I got a great deal. More

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