Jolene Tang

I can’t say enough good things about my experience with Lauren at MINI of Allentown. I actually came from Staten Island to purchase my new Countryman, and she made the entire process worth the trip. Fro Lauren at MINI of Allentown. I actually came from Staten Island to purchase my new Countryman, and she made the entire process worth the trip. From our very first conversation, Lauren was incredibly transparent, responsive, thoughtful, and genuinely interested in making sure I was getting the right car and the right deal. She answered every question clearly, communicated with me even after hours, personally checked details on the car when I had questions, and went out of her way to make sure even the small things that mattered to me were taken care of before delivery. What impressed me most was that I never felt like I was playing the typical dealership game. Everything was straightforward, the numbers were clear, and when something came up, Lauren focused on finding a solution rather than making the process more complicated. By the time I made the trip to Allentown, everything had been considered and prepared. The experience at the dealership was just as easy. The finance manager was friendly, transparent and efficient, with no unnecessary pressure or surprises, and had me finished and on my way quickly. Most importantly, we absolutely LOVE the new Countryman. Lauren made what can often be an exhausting process genuinely enjoyable, and I would happily make the trip from New York to work with her again. If you’re shopping for a MINI, I highly recommend asking for Lauren. She earned my business and absolutely earned this review. More

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Lauren and her team brought excellent customer service to the table. We are deeply appreciative of the professionalism, warmth and accommodation she brought to our experience - and we loved including our dog the table. We are deeply appreciative of the professionalism, warmth and accommodation she brought to our experience - and we loved including our dog on such a happy day! More

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Jolene was so helpful and informative while I was looking to buy a new mini cooper. I was debating between two different cars and she helped me decide in a really pleasant manner. I ended up with a car that to buy a new mini cooper. I was debating between two different cars and she helped me decide in a really pleasant manner. I ended up with a car that I absolutely love! More

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Jolene is the best! !! this was my moms 4th mini ! and she was very helpful! and knew exactly what i wanted!!!! !! this was my moms 4th mini ! and she was very helpful! and knew exactly what i wanted!!!! More

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Friendly and knowledgeable staff throughout the entire buying experience. No pushy sales tactics, listened to what we were looking for and worked with us to get our new MINI. Highly recommend Jolene and t buying experience. No pushy sales tactics, listened to what we were looking for and worked with us to get our new MINI. Highly recommend Jolene and the entire Allentown MINI staff. We will definitely be going back for our next MINI or BMW. More

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Overall fantastic experience. Jolene is incredibly nice to work with, knowledgeable, accessible and helpful. Glad we chose this dealership! Jolene is incredibly nice to work with, knowledgeable, accessible and helpful. Glad we chose this dealership! More

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The whole experience at mini of Allentown was a great. Buying a new car was well organized. The sales person was great and also the financing side of it was a good experience. Buying a new car was well organized. The sales person was great and also the financing side of it was a good experience. More

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Fantastic as always. This was my first time working with Dana and she was wonderful. The process was smooth and I got a great deal. This was my first time working with Dana and she was wonderful. The process was smooth and I got a great deal. More

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Beth was a pleasure to work with! Very professional and courteous. Explained all the tech features at delivery. Car was spotless at delivery! Very professional and courteous. Explained all the tech features at delivery. Car was spotless at delivery! More

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I just purchased a mini Cooper from Mini Of Allentown. My experience was very good. The sales representative, Jolene, was very professional and knowledgeable. I was able to test drive as many cars as I wa My experience was very good. The sales representative, Jolene, was very professional and knowledgeable. I was able to test drive as many cars as I wanted to and determine which one I wanted to purchase. They were very easy to deal with and one of the best experiences I’ve had in purchasing a vehicle. More

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