Jolene Tang

Lauren was the most patient, knowledgeable and enthusiastic rep I've had yet!!! This is my 4th MINI and my FIRST Countryman. Lauren, management and the financial team really made my, to a fault, enthusiastic rep I've had yet!!! This is my 4th MINI and my FIRST Countryman. Lauren, management and the financial team really made my, to a fault, brand loyalty worthwhile !!! Thank you so much!!! More

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The dealership is clean and well stocked. Everyone with whom we interacted was knowledgeable and helpful. Jolene is the best. She took the time to acquaint us with our new car and all its bel Everyone with whom we interacted was knowledgeable and helpful. Jolene is the best. She took the time to acquaint us with our new car and all its bells and whistles. She answered all of our questions and made us feel welcome from the minute we arrived at the dealership. More

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The dealership is clean and well stocked. All inquiries were answered quickly and professionally. Everyone with whom we interacted was knowledgeable and helpful. All inquiries were answered quickly and professionally. Everyone with whom we interacted was knowledgeable and helpful. More

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Dealership was very respectful and courteous. Sales person and sales manager were also very helpful to the overall process. Would recommend both Sales person and sales manager were also very helpful to the overall process. Would recommend both More

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Staff is very friendly, knowledgeable and accommodating. Jolene worked hard to find the exact Mini I wanted. I had heard that Mini of Allentown had excellent customer service and found that to be the case Jolene worked hard to find the exact Mini I wanted. I had heard that Mini of Allentown had excellent customer service and found that to be the case. More

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I had only one day to get a new car, and Jolene and the team at MINI of Allentown really delivered. They gave me a great price on my trade-in, got a copy of my old title, arranged financing, and walked me team at MINI of Allentown really delivered. They gave me a great price on my trade-in, got a copy of my old title, arranged financing, and walked me through all the features of the new Mini Cooper 2026 four-door sedan. This is my second Mini from Mini of Allentown. I recommend them highly. More

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Shopping for a vehicle can be frustrating. Finding the right vehicle is hard enough. Finding the right vehicle, at the right price, with the right people helping you, is even harder. Our se Finding the right vehicle is hard enough. Finding the right vehicle, at the right price, with the right people helping you, is even harder. Our search for a MINI Countryman for my son, Eli, took us through numerous dealers, countless conversations, and more spreadsheets than I care to admit. Throughout the process, one dealership stood out from everyone else: MINI of Allentown. What impressed me most was not just the deal itself, although the deal was outstanding. It was the way the team approached the entire process. Jolene and Dani listened. They understood what we were trying to accomplish and worked with us to find solutions instead of obstacles. Whenever a challenge came up, they looked for a way to make things work. Their creativity, responsiveness, and willingness to think outside the box made a tremendous difference. At no point did I feel pressured. Instead, I felt like I had professionals working alongside me to solve a problem. Every question was answered promptly. Every concern was addressed thoughtfully. Every commitment was honored. In today’s automotive marketplace, exceptional customer service is becoming increasingly rare. Jolene and Dani delivered exactly that. They were knowledgeable, patient, transparent, and genuinely focused on helping us achieve the best outcome possible. The result was a fantastic deal on a vehicle that was exactly right for Sruli, but what I’ll remember most is how easy they made the process. Great products can be found in many places. Great people are much harder to find. My sincere thanks to Jolene, Dani, and everyone at MINI of Allentown for their professionalism, creativity, problem-solving, and commitment to customer service. If you’re looking for a MINI and want to work with people who truly care about getting things done right, I highly recommend them. More

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Always pleased with the service I get and how attentive and efficient they are! I am always informed of anything that my Cooper may need before they add the service . and efficient they are! I am always informed of anything that my Cooper may need before they add the service . More

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As a first-time car buyer, I wasn't sure what to expect walking into a dealership, but the experience here completely exceeded my expectations. From start to finish, the staff were friendly, professional, walking into a dealership, but the experience here completely exceeded my expectations. From start to finish, the staff were friendly, professional, and — most importantly — never once made me feel pressured. They took the time to walk me through every step of the process, making sure I felt informed and comfortable with each decision. When an unexpected issue came up during the purchase, the team handled it with confidence and composure, resolving it quickly without letting it slow things down. I drove off the lot without a hitch — which really speaks to their commitment to getting the deal done right. As a bonus, there happened to be an event going on at the dealership during our visit, which added a fun and lively energy to the whole experience. It made what could have been a stressful day genuinely enjoyable. Highly recommend this dealership to anyone, especially first-time buyers looking for a low-pressure, supportive environment! More

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Just a wonderful experience working with Jolene, her counterparts and this dealership. A special experience like no other. Happy I found them. counterparts and this dealership. A special experience like no other. Happy I found them. More

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