Daniella Amorando

We recently leased a convertible from Mini Of Allentown. This is our third vehicle we have gotten from Mini over the years. Lauren has taken care of us each time we have purchased a vehicle and i Allentown. This is our third vehicle we have gotten from Mini over the years. Lauren has taken care of us each time we have purchased a vehicle and it’s always streamed-line and painless. She is upfront and always tries to find you the best deal. We look forward to the next few years with our mini and working with Lauren again in the future. More

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We are currently on our 3rd mini and the service here is always above and beyond what others provide. I’m ok with going the extra mile to send my car to the dealership because I know it will be taken care o always above and beyond what others provide. I’m ok with going the extra mile to send my car to the dealership because I know it will be taken care of but also that Robin is always upfront and honest about what’s needed for my Mini. More

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Lauren was amazing to work with as well as everyone else from finance department to support staff. I will definitely return for my next mini in a few years! I’ll keep coming back. from finance department to support staff. I will definitely return for my next mini in a few years! I’ll keep coming back. More

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Everyone at the dealership was very friendly and helpful. All the employees that I interacted with, seemed to be very happy working there. All the employees that I interacted with, seemed to be very happy working there. More

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The dealership is clean and well stocked. Everyone with whom we interacted was knowledgeable and helpful. Jolene is the best. She took the time to acquaint us with our new car and all its bel Everyone with whom we interacted was knowledgeable and helpful. Jolene is the best. She took the time to acquaint us with our new car and all its bells and whistles. She answered all of our questions and made us feel welcome from the minute we arrived at the dealership. More

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The dealership is clean and well stocked. All inquiries were answered quickly and professionally. Everyone with whom we interacted was knowledgeable and helpful. All inquiries were answered quickly and professionally. Everyone with whom we interacted was knowledgeable and helpful. More

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Staff is very friendly, knowledgeable and accommodating. Jolene worked hard to find the exact Mini I wanted. I had heard that Mini of Allentown had excellent customer service and found that to be the case Jolene worked hard to find the exact Mini I wanted. I had heard that Mini of Allentown had excellent customer service and found that to be the case. More

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Luke is awesome. He is very personable, helpful, and nice. Thank you, Luke and thank you, Mini. He is very personable, helpful, and nice. Thank you, Luke and thank you, Mini. More

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the best lease/buy experience in my almost 70 yrs of life. Dani/sales mgr. was my first contact by phone. she could not have been more patient, thoughtful and inviting and after listening to my longwind life. Dani/sales mgr. was my first contact by phone. she could not have been more patient, thoughtful and inviting and after listening to my longwinded schpeel said she had the perfect motoring advisor/Lauren that would be a great fit for me! Lauren isn't perfect, she's WAAAY BEYOND PERRRRRRRRRRRRFECT!! she checks off every box not only to be a great professional, but also a really genuine lovely human: kind, smart, engaging, fun, funny, knowledgeable, sincere, natural, thoughtful, etc. etc.!!! i drove off the lot with my 4th masterpiece mini cooper s convertible and I'm obsessively in love with it. if you're in the market for a mini, bmw or whatever, you owe it to yourself to seriously check them out. i drove 1 1/2 each way and it was more than worth it. they make you feel incredibly comfortable and confident that they're going to do the best possible deal for you!! i'm already looking forward to 2029 for the next one!! thanks very much you guys, i'm thrilled we got to meet and look forward to the next go-round in 2029!!!! More

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The sales manager tried to make things better. Reached out and offered to talk numbers. Each time I specified I wanted to talk OTD numbers, and I was very clear. I was led to believe each time tha Reached out and offered to talk numbers. Each time I specified I wanted to talk OTD numbers, and I was very clear. I was led to believe each time that the 2x,xxx price being discussed was in fact OTD. I was sorely mistaken. Upon arrving there for an oil change for my current vehicle, I was handed papers for cars 30k and up. a more than 3k increase in some instances. And at no point was an offer made to make good on this situation. Those were the numbers. All I can say is that in the future you should consider making the customer happy even if the short term cost is a bit higher than expected, as now you lost someone who spent thousands in your service department, and will never buy a vehicle from you. More

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