Lauren Hu
Lauren Hu at Rallye Lexus
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Lauren Hu

Sales Consultant

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

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5.0
44 Reviews

Dealership Experience

13 yrs, 6 mos

5.0

44 Reviews

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44 Reviews of Lauren Hu

October 28, 2024

Dealership Rating
Employee Rating

Everyone starting with the guys photographing car to Joanna Oates in Service Dept very knowlegable, friendly More

by KINGBARBARA116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates

Oct 29, 2024

Rallye Lexus responded

Barbara, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! James Quinlan 516-676-8686

October 27, 2024

Dealership Rating
Employee Rating

Super job fast. Good communication. Comfortable waiting area. Good price. Easy to find. Customer focused More

by AKIETZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2024

Rallye Lexus responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Lexus. We look forward to having you as one of our valued customers for many more years to come! James Quinlan 516-676-8686

October 26, 2024

Dealership Rating
Employee Rating

Everyone was so helpful and made the experience very, very pleasant. Thank you so much.. More

by lisaberkinc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Ok, Jeffrey Matheos

Oct 27, 2024

Rallye Lexus responded

Thank you, Lisa, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Tetta 516-676-4000

October 22, 2024

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Employee Rating

Excellent service provided by Paul and Lauren during my RZ lease. Service department has also been great over the years on my RX. More

by Ben Ling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Rallye Lexus responded

Ben, Thank you for taking the time to share your thoughts on working with Paul, Lauren, and our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

October 07, 2024

Dealership Rating
Employee Rating

Our overall experience with Lexus was very positive, including interactions with all staff! This was the easiest car purchase ever, plus I love my Lexus NX More

by lipari555
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Ok, Jeffrey Matheos

Oct 07, 2024

Rallye Lexus responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! John Tetta 516-676-4000

September 27, 2024

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Employee Rating

I went to Rallye Lexus to pick up my car yesterday. The process was effortless and fast because Paul made everything easy by explaining all the financial details and paperwork clearly. Paul was very po More

by Anthony Leong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Ok

Sep 27, 2024

Rallye Lexus responded

Thank you so much, Anthony, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Paul! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! John Tetta 516-676-4000

August 30, 2024

Dealership Rating
Employee Rating

Excellent customer service. Good designs and customer friendly. Nice place.quality products and reasonable price. More

by ktmathew92
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Aug 31, 2024

Rallye Lexus responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Rallye Lexus! John Tetta 516-676-4000

August 21, 2024

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Employee Rating

I've been a long-time customer of Rallye Motors (BMW, Mercedes, and Acura). I've leased many cars from all their dealerships and have had both good and bad experiences with Rallye Motors. I was hoping fo More

by Anthony Leong
Recommend Dealer
Yes
Aug 21, 2024

Rallye Lexus responded

Anthony, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Lauren and our team, and we look forward to working with you again. John Tetta 516-676-4000

July 10, 2024

Dealership Rating
Employee Rating

Its what I've come to expect from a Lexus Dealership. ... Top notch service and professionalism. That's what Rallye gives you. More

by STEVE
Recommend Dealer
Yes

Other Employees Tagged: Paul Ok

Jul 11, 2024

Rallye Lexus responded

Thank you for your business and this review, Steve. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

June 07, 2024

Dealership Rating
Employee Rating

Joanna Oates is fantastic. On her job, gives updates, totally there for me for whatever help I need. Some of the sales staff, however, I can do without, Luckily Joanna set m More

by ZAP409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2024

Rallye Lexus responded

Thank you for choosing Rallye Lexus. Your feedback and rating mean a lot to us. We're glad Joanna and our team were able to help, and we hope to see you again! James Quinlan 516-676-8686

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