Laura V. Torres

Had a great experience at City Volkswagen! Laura helped me with every step of the process of buying out my lease. Would definitely recommend working with this dealership. Laura helped me with every step of the process of buying out my lease. Would definitely recommend working with this dealership. More

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Laura was extremely helpful and patience throughout the entire process with me. She listened to my need and would only recommend the car that makes the most sense to me. It's my second time working with VM entire process with me. She listened to my need and would only recommend the car that makes the most sense to me. It's my second time working with VM of chicago and I am very happy with my 2024 Taos. More

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I want to send a big shoutout to la señora Laura V torres and Mr Justin Russo for helping me today on picking the right Jetta for me and also evelyn franchi for explaining the great deals Volkswagen has to and Mr Justin Russo for helping me today on picking the right Jetta for me and also evelyn franchi for explaining the great deals Volkswagen has to offer. I’m so happy with my purchase and very grateful for the service they both gave and great team work so appreciate everything. Thank you. More

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I had a great experience. Everyone here is nice and made the entire process smooth. Everyone here is nice and made the entire process smooth. More

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Laura is a phenomenal individual! I recently purchased a Tiguan R-Line and am incredibly happy with it. When I mentioned I wanted to trade in my Passat she guided me and informed me o I recently purchased a Tiguan R-Line and am incredibly happy with it. When I mentioned I wanted to trade in my Passat she guided me and informed me of all the options I had. I felt comfortable with her help and immediately knew I could rely on her. This is the second vehicle I have purchased at VW directly through her and am extremely grateful for all the support she provided throughout the process both times. Needless to say, I 1000% will seek her for any future purchases at VW. More

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Laura torres was extremely helpful. Lazaro del sol was instrumental and helpful in making the purchase of my vehicle smooth. I will buy all my future vehicles from city Volkswagen of Lazaro del sol was instrumental and helpful in making the purchase of my vehicle smooth. I will buy all my future vehicles from city Volkswagen of Chicago as long as they keep competent personnel like Laura Torres and Lazaro del sol working at the dealership. Also; having new affordable vehicles in inventory for the working families is greatly appreciated. price point of the vehicle is equally important as well. Please Continue being good and fair to your customers Thanks Guys More

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Laurita una Excelente vendedora ya es la tercera ves q nos vende un auto y recomendé a mi hermana con Laurita y mi hermana salió con un carro a su cómodidad y feliz . 🙂 nos vende un auto y recomendé a mi hermana con Laurita y mi hermana salió con un carro a su cómodidad y feliz . 🙂 More

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Just want to express our gratitude for the exceptional service we received from Laura during our visit. From the moment we walked in with our family, seeking to trade our car for a better fit, Laura's pat service we received from Laura during our visit. From the moment we walked in with our family, seeking to trade our car for a better fit, Laura's patience and kindness were evident. She dedicated ample time to explaining all our options, ensuring we could secure the best deal possible. Her expertise and attentiveness made the entire process smooth and enjoyable. Highly recommend her assistance to anyone in search of a seamless car-buying experience. More

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Amazing customer service! They really take the time to get to know you and work with you to make sure you’re happy. I worked with Laura and will be referring family and friend They really take the time to get to know you and work with you to make sure you’re happy. I worked with Laura and will be referring family and friends to her. She is truly the best! More

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Super friendly and easy to work with! ! I will definitely recommend the dealership and sales staff to others! ! I will definitely recommend the dealership and sales staff to others! More

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