Laura Myers | Page 20

Great sales honest and loyal Was great with the dales service is helpful and parts help find what I need service is helpful and parts help find what I need More

by RAM243VALDEZ Verified Customer Verified Customer

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I had a Nissan OEM charging pad installed in my newly purchased 2023 Nissan Froniter. After two failed attempts to install it, I received my money back for the part but was stuck with a $320 install bill purchased 2023 Nissan Froniter. After two failed attempts to install it, I received my money back for the part but was stuck with a $320 install bill. Worst customer service I have ever experienced. Lodged a complaint with Nissan Motor Corp and they indicated it is the dealership to resolve. Can’t even get a phone call back from the dealership GM. Won’t be buying another vehicle from ( Un) Reliable Nissan. More

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I want to thank Jackie Robinson for helping my wife get out of her Subaru into a new Rogue it was a pretty bad situation but he made everything work for us I will recommend him anytime great job young man. out of her Subaru into a new Rogue it was a pretty bad situation but he made everything work for us I will recommend him anytime great job young man. More

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I had a wonderful experience with my sales person. He treated me like a million dollars. I love my car but after I got home I looked at my paperwork. The amount I agreed to pay for the vehicle with th He treated me like a million dollars. I love my car but after I got home I looked at my paperwork. The amount I agreed to pay for the vehicle with the salesperson and sales manager was different from what the finance manager Christian charged me. I was offered a platinum extended warranty plan which I declined. However Christian put a $5,000 platinum plan into the loan and did not disclose that to me. Also he said that my credit union declined me but I am an 831 credit score and they gave me a pre approval letter. He told me he got me a better rate with Kirkland Fed CU at 4.39% for 84 months and my credit union Rio Grande approved me at 3.99% for 84 months. Now when I call the store the general manager is on vacation in Bahamas and can’t be reached. The sales manager that did the deal Laura was absolutely no help at all. She told me that I could cancel the $5,000 warranty and get the money refunded but it goes back to the loan not to my pocket. Also the MSRP I agreed to was $35,200 and Christian Charged me $36,910. Reliable won’t give me the additional $1,700 either. I hope this review makes it to the general manager. This place is run by crooks. I feel bad for the sales people because my sales person was the best car salesperson on the planet and now because of his crooked managers I will not send any business there. I want my $7,000 back. If you bring your business here make sure Christian and Laura are not your managers because they will lie to you. More

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I and My wife had a supper supper bad experience with this dealership. I am so disappointed about the service and managers. Especially, her name is Laura ( sales manager at Reliable Nissan). They never c this dealership. I am so disappointed about the service and managers. Especially, her name is Laura ( sales manager at Reliable Nissan). They never check the vehicle before selling to the customer. We traded in the ford explore 2018 to get the used Lincoln Navigator Reserve 2019 over 39,000 miles with 70000$ and after 2 days later, my vehicle appeared check engine light on the dashboard. We bought the warranty package over 3000$ for 3 year after they tried to convince us. We brought my vehicle back to the dealership to fix it but they required me to make an appointment first and hold my vehicle for 1 day. They seemed did not check anything (maybe they just cleared the engine light) and called me to get the vehicle back. While the time to wait for my vehicle , the service and some guys in the service ignored me and not friendly. 1 day later,(08/06/2022) that issue appeared again. I called them to make an appointment and the lady told me they were busy until the end of this month. We were so upset and came to the dealership to cancel the warranty package. We asked about the warranty and how long does the warranty cover after we buy the used car from here. She told me the used vehicle which they sell will have warranty during 15 days and she were not promised the warranty can cover for my vehicle until the end of this month. And she told me the warranty package we bought from them can use anywhere else and any dealership in the united state( That is so funny). We brought my car the Lincoln dealership and they said no. that issue is P04BD. WE NOT RECOMMENDED ANYONE TO BUY THE USED VEHICLE FROM THEM. We recorded the conversation for evidence. if SOMEONE can help to load or post to the page. Thanks so much More

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Raymond has great customer service. Trustworthy. My husband purchased me a Tahoe! Love it! Definitely recommend! You will DEFINITELY drive out in a new vehicle. Thank you Ramon! Trustworthy. My husband purchased me a Tahoe! Love it! Definitely recommend! You will DEFINITELY drive out in a new vehicle. Thank you Ramon! More

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She is amazing and we are so happy to work with her. It was a great experience that we enjoyed. It was friendly and overall a nice atmosphere was a great experience that we enjoyed. It was friendly and overall a nice atmosphere More

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