Laura Hall

Terrible service experience. Insulting and degrading what could be a great experience. I had to return after a rear door was damaged during repairs. Rather than trying to fix it Insulting and degrading what could be a great experience. I had to return after a rear door was damaged during repairs. Rather than trying to fix it and offer a solution, I was insulted that a strong wind could have blown throughthe service bay and made my door go out of alignment. Either way it was clear they had no interest in fixing their mistake and making it right. I was told I could go wait in line again in another department and pay for my own repairs that were either done myself or a strong wind. So ridiculous. I would never recommend going here. More

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I received service timely and the staff was very helpful for what may have been needed to be done. for what may have been needed to be done. More

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My experience with Joseph Toyota was Great. The representative explained everything. I will return to Joseph Toyota cause I have found their customer service to be five star. The representative explained everything. I will return to Joseph Toyota cause I have found their customer service to be five star. More

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Your dealership is a great place in your service department. I’m very satisfied with your staff and the work performed department. I’m very satisfied with your staff and the work performed More

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2004 Avalon with 200000 miles. The mechanic was very good at letting us know what should be done now and what could wait. He was very honest. I recommend “Marty” for all your servi The mechanic was very good at letting us know what should be done now and what could wait. He was very honest. I recommend “Marty” for all your service needs. More

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The service was great tool me right away told me how much the service would cost and time.😆😀😀😀😃 right on time the service would cost and time.😆😀😀😀😃 right on time More

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Joseph Toyota is always amazing. Their attention to detail is apparent as soon as you pull into the service bay. I drive from Florence, KY for all of my service needs as I know every Their attention to detail is apparent as soon as you pull into the service bay. I drive from Florence, KY for all of my service needs as I know everything will be taken care of. I appreciate the staff of Joseph Toyota! More

by MDWHITLEY2 Verified Customer Verified Customer

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my service was really quick and efficient! Appreciated the line of communication with employee to customer! Appreciated the line of communication with employee to customer! More

by lcoaks88 Verified Customer Verified Customer

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Workers were very nice. Everything finished in a timely manner. Waiting area was comfortable with drinks available. Everything finished in a timely manner. Waiting area was comfortable with drinks available. More

by CREYNOLDS3113 Verified Customer Verified Customer

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Dealership is very professional, knowledgeable, and friendly. Whenever I need service on my vehicle, I am scheduled for an appointment quickly. friendly. Whenever I need service on my vehicle, I am scheduled for an appointment quickly. More

by wilsondc1 Verified Customer Verified Customer

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