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Laura Hall

Overview Reviews (774) Inventory (148)

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Laura Hall

Laura Hall | Page 11

Rental Manager

Joseph Toyota of Cincinnati

9101 Colerain Ave
Cincinnati, OH 45251

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4.3

774 Reviews

Overview Reviews (774) Inventory (148)

4.3

774 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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774 Reviews of Laura Hall

March 01, 2023

Dealership Rating

Employee Rating

Friendly people who go out their way to explain things. Prompt service in a pleasant waiting area. Prompt service in a pleasant waiting area. More

by BTURN

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 01, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for choosing Joseph Toyota of Cincinnati. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 28, 2023

Dealership Rating

Employee Rating

Very helpful, had a small unexplained dent and so far it is being addressed promptly with sincerity. Thanks to everyone is being addressed promptly with sincerity. Thanks to everyone More

by cbp0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 28, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Joseph Toyota of Cincinnati team. Drive safely, and we hope to see you again down the road!

February 25, 2023

Dealership Rating

Employee Rating

Went in for an oil change and tire rotaation. I waited, service was very good as usual. I waited, service was very good as usual. More

by RONALDDERS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 27, 2023 -

Joseph Toyota of Cincinnati responded

Thank you, Ronald! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joseph Toyota of Cincinnati.

February 20, 2023

Dealership Rating

Employee Rating

Service completed faster than I expected. Very professional and courteous. Answered all my questions and explained upcoming service needed. Very professional and courteous. Answered all my questions and explained upcoming service needed. More

by LKBURKE686

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 20, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for the review! We appreciate your business and hope to see you back again at Joseph Toyota of Cincinnati. Safe travels!

February 19, 2023

Dealership Rating

Employee Rating

Promptly in and out for routine service, while I waited in a very comofortable waiting area. in a very comofortable waiting area. More

by GEOHIL54

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 19, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for taking the time to share your thoughts on working with Laura and our service team. We're glad to hear we delivered such a great experience!

February 18, 2023

Dealership Rating

Employee Rating

Everything was fine until I got home and saw the dirty fingerprints on the fabric on the drivers side windshield post, where some body had placed their dirty hand. fingerprints on the fabric on the drivers side windshield post, where some body had placed their dirty hand. More

by lattis

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Ty Brewer

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February 12, 2023

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Employee Rating

Great service. What more can I say? The place was very busy but things completed in a timely manner. What more can I say? The place was very busy but things completed in a timely manner. More

by NEWMANLAIN2011

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 12, 2023 -

Joseph Toyota of Cincinnati responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Joseph Toyota of Cincinnati, we look forward to having you as a valued customer for many years to come!

February 12, 2023

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Employee Rating

They were professional and on time. Excellent service. Justin explained everything that was completed on my car and made sure I understood everything he was talking about regarding my v Excellent service. Justin explained everything that was completed on my car and made sure I understood everything he was talking about regarding my vehicle More

by HCJCWD

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin in the car bay area

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Feb 12, 2023 -

Joseph Toyota of Cincinnati responded

Thanks for sharing about your experience with Joseph Toyota of Cincinnati. We appreciate your business and hope to see you again soon!

February 11, 2023

Dealership Rating

Employee Rating

Services are easy to schedule. The employees were professional, my car was serviced in a timely manner and the waiting lounge was clean and comfortable. The employees were professional, my car was serviced in a timely manner and the waiting lounge was clean and comfortable. More

by katybartley

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 12, 2023 -

Joseph Toyota of Cincinnati responded

Thanks for sharing your thoughts about your experience with Joseph Toyota of Cincinnati. We appreciate your business, Katy, and hope to see you again soon!

February 09, 2023

Dealership Rating

Employee Rating

Annual maintenance was done on time and an issue found and handled while I waited. No muss or fuss and out in an hour - with the car washed! and handled while I waited. No muss or fuss and out in an hour - with the car washed! More

by D

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 10, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for the positive feedback about your recent visit to Joseph Toyota of Cincinnati!

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