Laura Hall
Laura Hall at Joseph Toyota of Cincinnati

Laura Hall | Page 10

Rental Manager

Joseph Toyota of Cincinnati

9101 Colerain Ave
Cincinnati, OH 45251

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4.3
774 Reviews
4.3

774 Reviews

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774 Reviews of Laura Hall

March 17, 2023

Dealership Rating
Employee Rating

I was pleased with the schedule and courtesy of the service manager. Very professional team More

by GREGHOLLIN369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2023

Joseph Toyota of Cincinnati responded

Thank you for the review, Greg! We are so glad to hear that you had a successful service experience. Drive safely, and we hope to see you back again at Joseph Toyota of Cincinnati!

March 15, 2023

Dealership Rating
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Always efficient and excellent service on maintenance. Staff is very friendly. Coffee and snacks in lounge area are appreciated. More

by JUDITH.MUEHLENHARD
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2023

Joseph Toyota of Cincinnati responded

Thanks for the great review of Joseph Toyota of Cincinnati, Judith! We are here to help with any of your future service needs.

March 12, 2023

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Everyone there has been helpful and you can trust them. Always helpful with information and questions. More

by JSCHEDEL
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Joe Schroeder

Mar 13, 2023

Joseph Toyota of Cincinnati responded

Thanks for sharing your thoughts about your experience with Joseph Toyota of Cincinnati. We appreciate your business and hope to see you again soon!

March 12, 2023

Dealership Rating
Employee Rating

They lost my paperwork I wait like never before Price are to high otherwise people are good More

by ANGELNEGRON0725
Service Price Transparency
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Recommend Dealer
No
Mar 13, 2023

Joseph Toyota of Cincinnati responded

I sincerely apologize that your experience working with our team was not as communicative and seamless as we strive to provide. I appreciate you bringing this to my attention. If you're willing to continue this conversation, I'd like to look into this further and see how we can assist you. Please consider contacting me directly at your earliest convenience. Thank you, Sandra Pomeraning - Customer Relations Manager - (513) 385-1800 ext. 8311

March 09, 2023

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Excellent service from start to finish. Every interaction with each employee was thoughtful and courteous. More

by VernS
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 09, 2023

Joseph Toyota of Cincinnati responded

Thank you for sharing this great experience with our team! All of us at Joseph Toyota of Cincinnati hope to see you again next time!

March 08, 2023

Dealership Rating
Employee Rating

Service was great and they were able to change brakes and tires in a timely manner. Staff was friendly, the coffee was great in the lounge, and I was able to get work done while there at a more private desk More

by MLK_TRAFFIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2023

Joseph Toyota of Cincinnati responded

Our team is always happy to help you out! Thank you so much for supporting Joseph Toyota of Cincinnati and please let us know if you need anything at all down the line!

March 07, 2023

Dealership Rating
Employee Rating

The repair advisor was personal and knowledgeable. The job was done quickly and competently. It was refreshing to deal with professionalism for a change. More

by REDNAXELAR64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle King

Mar 08, 2023

Joseph Toyota of Cincinnati responded

Thanks for sharing about your experience with Joseph Toyota of Cincinnati. We appreciate your business and hope to see you again soon!

March 04, 2023

Dealership Rating
Employee Rating

Always great everything that is why I have bought my last 4 cars from Joseph Toyota More

by HOLLON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2023

Joseph Toyota of Cincinnati responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 03, 2023

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Employee Rating

Service was great wait was a bit too long for a scheduled oil change. Staff was friendly and service tech was great. Waiting room was clean and show room was nice. More

by DA.JACKSON.DJ
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin

Mar 04, 2023

Joseph Toyota of Cincinnati responded

Thank you for taking the time to share your thoughts on working with our team. We do apologize for the long wait and appreciate your patience! Thank you again and we look forward to seeing you again!

March 02, 2023

Dealership Rating
Employee Rating

I was able to get an appointment quickly. The time spent waiting at the dealership was reasonable for the services I was having completed. I will continue to go back More

by tiacox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 02, 2023

Joseph Toyota of Cincinnati responded

Thanks for the great review of Joseph Toyota of Cincinnati. We look forward to working with you again down the road.

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