Laura Hall
Laura Hall at Joseph Toyota of Cincinnati
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Laura Hall

Rental Manager

Joseph Toyota of Cincinnati

9101 Colerain Ave
Cincinnati, OH 45251

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4.7
763 Reviews
4.7

763 Reviews

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763 Reviews of Laura Hall

July 01, 2024

Dealership Rating
Employee Rating

I received service timely and the staff was very helpful for what may have been needed to be done. More

by Ska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2024

Joseph Toyota of Cincinnati responded

Thanks for sharing about your experience with Joseph Toyota of Cincinnati. Lauren and our team appreciate your business and hope to see you again soon!

May 05, 2024

Dealership Rating
Employee Rating

My experience with Joseph Toyota was Great. The representative explained everything. I will return to Joseph Toyota cause I have found their customer service to be five star. More

by Drjbeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2024

Joseph Toyota of Cincinnati responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Toyota of Cincinnati!

February 20, 2024

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Your dealership is a great place in your service department. I’m very satisfied with your staff and the work performed More

by tina_rabe
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Anderson

Feb 20, 2024

Joseph Toyota of Cincinnati responded

Tina, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your service experience with us here at Joseph Toyota of Cincinnati to be a positive one. Please don't hesitate to reach out if you need anything else.

August 10, 2023

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2004 Avalon with 200000 miles. The mechanic was very good at letting us know what should be done now and what could wait. He was very honest. I recommend “Marty” for all your servi More

by Mrinck@fuse.net
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marty

Aug 10, 2023

Joseph Toyota of Cincinnati responded

We're glad to know that Marty and our team at Joseph Toyota of Cincinnati were able to provide you with honest, top-notch service. Thanks for the recommendation! Enjoy your Avalon's journey towards its next milestone.

July 15, 2023

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The service was great tool me right away told me how much the service would cost and time.😆😀😀😀😃 right on time More

by mitchohfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2023

Joseph Toyota of Cincinnati responded

Thank you for choosing Joseph Toyota of Cincinnati. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Jul 16, 2023

mitchohfl responded

......

July 10, 2023

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Joseph Toyota is always amazing. Their attention to detail is apparent as soon as you pull into the service bay. I drive from Florence, KY for all of my service needs as I know every More

by MDWHITLEY2
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Lawson, Mark Stein

Jul 10, 2023

Joseph Toyota of Cincinnati responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joseph Toyota of Cincinnati.

July 05, 2023

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my service was really quick and efficient! Appreciated the line of communication with employee to customer! More

by lcoaks88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 05, 2023

Joseph Toyota of Cincinnati responded

Thank you for the 5-star review of Joseph Toyota of Cincinnati!

July 03, 2023

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Employee Rating

Workers were very nice. Everything finished in a timely manner. Waiting area was comfortable with drinks available. More

by CREYNOLDS3113
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 04, 2023

Joseph Toyota of Cincinnati responded

It's great to hear that Laura was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Toyota of Cincinnati!

July 01, 2023

Dealership Rating
Employee Rating

Dealership is very professional, knowledgeable, and friendly. Whenever I need service on my vehicle, I am scheduled for an appointment quickly. More

by wilsondc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2023

Joseph Toyota of Cincinnati responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with the Joseph Toyota of Cincinnati team. Drive safely, and we hope to see you back again down the road!

June 30, 2023

Dealership Rating
Employee Rating

I brought my car in to have looked at for rattling noise under carriage during higher speeds. I wanted it put on rack to inspect. Don’t think it happened. Told me they couldn’t find anything but for $140 th More

by MIKEWELLMAN55
Workmanship
Recommend Dealer
No
Jun 30, 2023

Joseph Toyota of Cincinnati responded

Mike, I'm sorry to hear that we were unable to assist you with your concerns. We always strive to provide thorough and accommodating inspections and accurate diagnoses, so it's disappointing to hear that we've left the wrong impression. I would like to personally assist you with this matter, so please reach out to me at your earliest convenience. Thank you, Sandra Pomeraning - Customer Relations Manager - (513) 385-1800 ext. 8311

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