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Laura Derose
Laura Derose at Gordie Boucher Ford Lincoln of Janesville
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Laura Derose

Mobile Service Coordinator

Gordie Boucher Ford Lincoln of Janesville

2727 US-14
Janesville, WI 53545

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4.9
29 Reviews

Dealership Experience

1 yr, 6 mos

4.9

29 Reviews

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29 Reviews of Laura Derose

February 18, 2025

Dealership Rating
Employee Rating

Very helpful. I can get my car in quickly for repairs. Easy to deal with. I highly recommend this dealer for all service and buying. More

by SUITERTANYA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Gerber

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Feb 18, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Tanya, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else. Sean Tompkins Service Manager 608-754-5511

February 18, 2025

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Employee Rating

It was very welcoming very professionally. They listened to what you said. They didn't talk down to you thanks More

by JENSCARLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Beran, Jeremy Snow

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Feb 18, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sean Tompkins Service Manager 608-754-5511

February 15, 2025

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Employee Rating

Service was good and had great time waiting for oil change to be completed ok More

by Dlogterman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Tompkins, Tim Lewis, Elisha Lone, Dakota Schmaling, Jeffrey Beran, Bradley Hanthorn, Brian Gerber, Jeremy Snow, Jake Timm

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Feb 16, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sean Tompkins Service Manager 608-754-5511

February 13, 2025

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Employee Rating

Mike Islami and Reilly West were both great to work with. It was a great experience. More

by CASEB123
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Islami, Ted Harris, Reilly West

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Feb 13, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your excellent review! We are so glad that Mike and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else. Sean Tompkins Service Manager 608-754-5511

February 11, 2025

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Employee Rating

Always fair in evaluating the repairs for my car. I would recommend them to all my friends. More

by john.nordlof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dakota Schmaling, Jeffrey Beran

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Feb 11, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you, John! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

February 11, 2025

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Employee Rating

Everyone was super nice and they made sure everything was taken care of. Best dealership in town More

by ALLIROSENCRANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Tompkins, Tim Lewis, Elisha Lone, Dakota Schmaling, Jeffrey Beran, Bradley Hanthorn, Brian Gerber, Jeremy Snow, Jake Timm

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Feb 12, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

February 06, 2025

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Employee Rating

The staff was knowledgeable and courteous and kept the well informed of my vehicle's progress More

by SCOOBY82198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Beran

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Feb 07, 2025

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

February 05, 2025

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Employee Rating

Love how convenient the mobile service is. Will spread the word to my friends and family. More

by StaccatoCS2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 06, 2025

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

February 02, 2025

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Employee Rating

Great service! Thank you, Laura for your awesome customer service! Arranging my car pick up and finding great deal/discounts on the car part/s. Thank you to More

by Bea Splinter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 03, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your kind words, Bea, and for taking the time to leave us this wonderful feedback! Sean Tompkins Service Manager 608-754-5511

February 01, 2025

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Employee Rating

Everything went good. In and out quickly. People are very friendly. I will return for all my service work. More

by NJPROM57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Tompkins, Elisha Lone, Reilly West, Don Chesebro, Jeremy Snow, Jake Timm

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Feb 03, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as one of our valued customers for many more years to come! Sean Tompkins Service Manager 608-754-5511

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