Laura Derose
Laura Derose at Gordie Boucher Ford Lincoln of Janesville
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Laura Derose

Mobile Service Coordinator

Gordie Boucher Ford Lincoln of Janesville

2727 US-14
Janesville, WI 53545

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4.9
42 Reviews

Dealership Experience

1 yr, 7 mos

4.9

42 Reviews

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42 Reviews of Laura Derose

March 29, 2025

Dealership Rating
Employee Rating

Great service as always. Very knowledgeable staff. Quick as long as you book a service. Always leave satisfied. More

by BURTONRIDER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Beran

Mar 29, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sean Tompkins Service Manager 608-754-5511

March 29, 2025

Dealership Rating
Employee Rating

I received impeccable customer service. I was well informed during the process of my vehicle getting fixed and the work was completed in a very timely manner More

by penny.milstead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dakota Schmaling, Jeffrey Beran

Mar 29, 2025

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

March 28, 2025

Dealership Rating
Employee Rating

Excellent service! They take care and pay attention to detail. The inspection video was helpful. More

by annalisamfisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Lewis

Mar 28, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

March 28, 2025

Dealership Rating
Employee Rating

100% recommend Gordie Boucher in Janesville. My family has been coming in for years- they truly went above and beyond to accommodate me during my last visit. I will be a lifetime customer becaus More

by Traci E
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Beran

Mar 28, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sean Tompkins Service Manager 608-754-5511

March 26, 2025

Dealership Rating
Employee Rating

Everybody was so helpful! I needed to go to madison for a post stop for my hip surgery, and Gordie Boucher was so kind to come and pick up my car. With my last visit, they su More

by CWARNER855
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your kind words and for taking the time to leave Luara and our team this wonderful service feedback! Sean Tompkins Service Manager 608-754-5511

March 25, 2025

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Employee Rating

Really like the mobile service. My car was at 0% and they were able to get me in last minute for a trip that changed last minute. Highly recommend and will use again. More

by Jsmith89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sean Tompkins Service Manager 608-754-5511

March 22, 2025

Dealership Rating
Employee Rating

Job well done on my truck. The oil is changed and the truck is running smooth. More

by Hbburos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sean Tompkins Service Manager 608-754-5511

March 22, 2025

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Employee Rating

Excellent service very friendly and professional experience. It is always a joy going in to have work done. More

by icjohnson93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

March 15, 2025

Dealership Rating
Employee Rating

The team of service representatives at Gordy Boucher Janesville have always been knowledgeable about car care. They explain everything in layman's terms. I have never felt like they were selling service More

by GP89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Beran

Mar 17, 2025

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

March 09, 2025

Dealership Rating
Employee Rating

Highly recommend this business. Easy to get a appointment. Friendly staff. Explain what's going to be done. More

by SUEPESTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Hafferkamp

Mar 09, 2025

Gordie Boucher Ford Lincoln of Janesville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

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