Laude Arnaldi
Laude Arnaldi at BMW of Freehold
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Laude Arnaldi

Service Manager

BMW of Freehold

4225 US Hwy 9
Freehold, NJ 07728

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5.0
20 Reviews
5.0

20 Reviews

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20 Reviews of Laude Arnaldi

October 23, 2024

Dealership Rating
Employee Rating

I’ve owned over 20 BMWs in my lifetime. I’ve dealt with at least 10 different dealers. Freehold Bmw and Dori’s whole staff are far superior to anyone else that I’ve ever dealt with. My exp More

by sgold24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 24, 2024

BMW of Freehold responded

Hello! Thank you for sharing your experience with us at BMW of Freehold! We're delighted to hear that Frank and Dori's team provided superior service. We appreciate your loyalty and look forward to serving you again in the future!

July 27, 2024

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Employee Rating

Sure, here’s a shorter version for your review: --- Subject: Excellent Support I wanted to express my appreciation for the outstanding support I received from your team. Everyone i More

by Isayg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 28, 2024

BMW of Freehold responded

Isay, thank you for the kind words! We're glad to hear our team at BMW of Freehold provided excellent support and resolved your issue smoothly. We appreciate your feedback and look forward to seeing you again soon!

June 13, 2024

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Employee Rating

Gian is one of the best BMW technicians and overall car mechanics I know. He is thorough and really know what he’s doing. He’s a pleasure to work with and always has a good attitude. More

by Blakehurst777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justine Ammiano, Gregory Itkin, Kelly Costa, Juwon Brown, Gianluca Mirra, Bobby Burrows , Christian Kowalczyk, Fernando Lema-Hasing

Jun 18, 2024

BMW of Freehold responded

Hi Blake! Thank you for highlighting Gian's expertise and positive attitude! We're proud to have such a dedicated technician on our team at BMW of Freehold. We appreciate your feedback and look forward to serving you again!

April 22, 2024

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Employee Rating

I was contacted by Laude Arnaldi and everything was handled professionally and in a timely manner. Thank you again for your time on getting my repair covered by warranty. More

by Helder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2024

BMW of Freehold responded

Hello! We're glad to know that Laude Arnaldi and our team at BMW of Freehold were able to assist you with your warranty repair. It's great that everything was handled professionally and in a timely manner. Thanks for the positive feedback and come again soon!

December 17, 2023

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Employee Rating

I was met with very professional and courteous salesmen and managers who went out of their way to make me feel comfortable. I certainly will return to Freehold and ask for them by name. More

by frjg74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Orville Bynoe, Frank Catania

Dec 18, 2023

BMW of Freehold responded

Hi! We're delighted to know our team at BMW of Freehold made you feel comfortable and provided professional service. We always aim to go above and beyond for our customers. We look forward to seeing you again in the future!

November 29, 2023

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Employee Rating

Maria was amazing very knowledgeable and super sweet, amazing customer service overall we had an amazing experience More

by CARINEN80
Recommend Dealer
Yes

Other Employees Tagged: Laude Arnaldi

Nov 29, 2023

BMW of Freehold responded

Hi Carinen! We're delighted to know that Maria was amazing and our team at BMW of Freehold provided you with such a positive experience! Thank you for your kind words about the service. We hope to see you again soon!

November 27, 2023

Dealership Rating
Employee Rating

Excellent we definitely recommend them to friends Everybody had to dealership was very polite and helpful. They did what they said they would do and did it on time. Would definitely recommend them to More

by arrothman
Recommend Dealer
Yes

Other Employees Tagged: Laude Arnaldi

Nov 27, 2023

BMW of Freehold responded

Hi! We're so glad to know you had a positive experience at BMW of Freehold and appreciate your recommendation! Our team always aims to deliver top-notch service. Thanks for the support, we look forward to serving any friends you send our way!

November 23, 2023

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Employee Rating

Superb It was a great experience. Everyone was polite, knowledgeable and helpful. It was a great experience. Everyone was polite, knowledgeable and helpful. I would purchase another c More

by EYEDOCBOB1
Recommend Dealer
Yes

Other Employees Tagged: Laude Arnaldi

Nov 25, 2023

BMW of Freehold responded

Hello! We're delighted to know that you had a great experience with our team at BMW of Freehold. We strive to be polite, knowledgeable, and helpful. Your feedback is greatly appreciated, and we look forward to assisting you again in the future! Safe travels in your new car!

November 23, 2023

Dealership Rating
Employee Rating

Kind, Courteous, knowledgeable and Honest. Great experience. Dori and John go above and beyond to get you the best car at the best price! More

by JNUDELMANDDS
Recommend Dealer
Yes

Other Employees Tagged: Laude Arnaldi

Nov 25, 2023

BMW of Freehold responded

Hello! It's great to know that Dori and John delivered such a fantastic experience at BMW of Freehold. We appreciate your kind words about our team! We hope to see you again soon!

July 08, 2021

Dealership Rating
Employee Rating

Laude helped with a break issue and resolved it without any issues, I would not go anywhere else, these guys are really the best, very easy to work with !! More

by MikeD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justine Ammiano , Fernando Lema-Hasing

Jul 09, 2021

BMW of Freehold responded

Thank you for the 5-star feedback, Mike!

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