Larry Farrell
Larry Farrell at Lithia Hyundai of Reno
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Larry Farrell

Business Development Admin

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

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4.3
72 Reviews
4.3

72 Reviews

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72 Reviews of Larry Farrell

October 30, 2024

Dealership Rating
Employee Rating

Lucas helped us find the perfect vehicle to replace our car that was totaled. He got a really good deal and patiently showed us how to use all the features on the car. More

by DAVIDANDPATJARVIS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 31, 2024

Lithia Hyundai of Reno responded

David and Pat, we're delighted to hear that Lucas provided such excellent assistance at Lithia Hyundai of Reno. It's great to know he helped you find the perfect vehicle and ensured you were comfortable with all its features. Safe travels in your new car!

September 02, 2024

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Service department is outstanding. That’s what you pay for. They are what brought me back for my second vehicle. The service team and department as a whole, is amazing. Would love to n More

by J.GIBSONCV04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Iris Flores-Garcia, Gaby Temprano , Garrett Clunie

Sep 03, 2024

Lithia Hyundai of Reno responded

Hello, we're delighted to hear that our service department at Lithia Hyundai of Reno has earned your loyalty! Thank you for the fantastic feedback and continued support.

August 07, 2024

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Employee Rating

I recently had the pleasure of purchasing an Audi from Levi and I cannot recommend him highly enough! From the moment I walked onto the lot, he made me feel welcomed and valued as a customer. What truly s More

by Aranza222
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 07, 2024

Lithia Hyundai of Reno responded

Hi, Thank you for the review. We are glad your time with us was an honest and transparent experience. We hope to see you again here at Lithia Hyundai of Reno.

April 15, 2024

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Muchas gracias por su ayuda muy recomendable para otras personas cesar muy buena persona y todo su equipo More

by OSMARZ2005
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Apr 16, 2024

Lithia Hyundai of Reno responded

¡Muchas gracias por tu recomendación y tus amables palabras hacia Cesar y nuestro equipo en Lithia Hyundai of Reno! Estamos aquí para ayudarte siempre que lo necesites.

March 23, 2024

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Very friendly an will answer questions an helped us out when needed. Everyone there was excellent More

by clowdus4ever
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kim Murillo, Ryan Ferris , Ryan Newton

Mar 25, 2024

Lithia Hyundai of Reno responded

Hello there! Thank you for the positive review. We appreciate your support. Come visit the Lithia Hyundai of Reno team again soon!

March 23, 2024

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Employee Rating

Love the service, very helpful, open and nice. Efren answered all our questions efficiently and timely. Was very happy with entire experience! More

by trbentley2006
Recommend Dealer
Yes

Other Employees Tagged: Anthony Mazzone , Efren Gonzalez-Aguayo, David Lennox

Mar 25, 2024

Lithia Hyundai of Reno responded

We're so glad to know you had a positive experience with our team at Lithia Hyundai of Reno. Your feedback about Efren's efficient service is greatly appreciated! Enjoy your new ride and thanks for choosing us!

November 24, 2023

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Employee Rating

Customer service in the service department was very poor. I am a 48 year old woman and I just had neck surgery. I came in to pick up my tire that the service center plugged. There were 3 men and 1 women work More

by Robinjensen0316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Trisha Stone , Matt Franceschini, David Lennox

Nov 24, 2023

Lithia Hyundai of Reno responded

Hi Robin, Please accept my humble apology for your less-than-stellar experience, each of our customers is a valued part of our operation and should be treated as such. I'm not sure why you left with your tire as opposed to having us install it for you, normally when we repair a tire for a customer we pull your car in the shop and reinstall it. I ran the name in your handle and could not find a customer, and I shared this experience with the team and so far no one remembers this experience. If you can reach out to me at 775-682-3352 or SRobert@Lithia.com I would love to know who you dealt with so we can coach them up. Please accept our humble apology for any inconvenience we may have caused you. And thank you for bringing this to our attention so that we may avoid this happening again. We value our customers above all, and my goal is to keep our business relationship strong. Sincerely, Scott Robert Customer Relations Manager

October 28, 2023

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Super Professional efficient, friendly answer all my questions with clarity I love this place, I will highly recommend to anyone More

by A.FILSINGER
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Chris Clark, Lucas Bragg, Cesar Sanchez , Ryan "RJ" Bush

Oct 30, 2023

Lithia Hyundai of Reno responded

Thank you for sharing your positive experience with us! The team is always happy to help and make your visit the best it can be!

September 04, 2023

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Nice place always gets it done every time I come in I always walk out with a new car. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Lennox, david Ortiz

Sep 05, 2023

Lithia Hyundai of Reno responded

Mike, thanks for being a wonderful member of the Lithia Hyundai of Reno family! The team is always happy to see you here!

August 05, 2023

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Employee Rating

I’m not allowed to leave an honest review? Like I said before, the staff was very helpful and knowledgeable. The ‘22 Santa Fe I purchased on 6/24/23 has been back to the service department twi More

by DCOTTLE33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devin Rogers, Ryan Ferris, Trisha Stone , David Diaz

Aug 13, 2023

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno. We appreciate your feedback. We'll be sure to share your review with our crew.

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