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Larisa Lopez
Larisa Lopez at Downey Hyundai

Larisa Lopez

Sales Assistant

Downey Hyundai

7550 Firestone Blvd
Downey, CA 90241

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3.4
9 Reviews
3.4

9 Reviews

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9 Reviews of Larisa Lopez

March 10, 2026

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Employee Rating

Crooked sales tactics, bad management, poor service, no transparency, bad communication, self-serving motives, zero customer care More

by TJBANCROFT90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ray Malhotra, George Nino

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Mar 11, 2026

Downey Hyundai responded

Thank you for your feedback. We're sorry to hear that your experience left you feeling this way. What you've described—concerns about sales practices, management, communication, and transparency—is not the standard we aim to uphold. We take comments like yours seriously and would appreciate the opportunity to learn more about what happened so we can address it properly. Please consider reaching out to us directly so we can review the situation and work toward a resolution. Your feedback helps us improve, and we genuinely value the chance to make things right.

March 07, 2026

Dealership Rating
Employee Rating

Rude, and unprofessional! Sale representative wouldn’t even make small talk, felt as if we were taking up her time, until vehicle was purchased then her face changed completel More

by JJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ben Tajaddini, Alejandra Padilla, Diana Lizarde, Norma Alvarez, Yvonne Ruiz, Andrea Rodriguez, Samantha Aifan, Jazmin Barajas, Nima Sanaei

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Mar 12, 2026

Downey Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind reaching out to us directly so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

Mar 12, 2026

Downey Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind reaching out to us directly so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

February 19, 2026

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Employee Rating

From the very beginning with my first call the entire staff was very friendly and professional. So much we drove the 115 miles to purchase our new car. More

by Mo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 19, 2026

Downey Hyundai responded

Thanks for your feedback on your recent visit to Downey Hyundai. It's great to hear that we were able to assist you and that you had such a positive experience. Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

September 18, 2025

Dealership Rating
Employee Rating

Thanks so far am happy with the services in my car and the mechanics anf front desk people. More

by MYBABYCLEO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 18, 2025

Downey Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Downey Hyundai, we look forward to having you as a valued customer for many years to come! Feel free to contact us at (562) 231-0100 and ask for Kimberlina Trajano or George Nino.

March 27, 2025

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Employee Rating

The employees were very nice and extremely helpful, made the experience very easy and manageable. More

by Chris.deslauriers4118
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Nino, Josselin Alas, Alejandra Padilla, Diana Lizarde, Samantha Aifan , Vanessa Armijo

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November 09, 2024

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Employee Rating

Everyone was polite and worked as fast as they could getting our new car ready. Jordon was a very competent salesman and Lou in finance was great. More

by MikeintheDesert
Recommend Dealer
Yes

Other Employees Tagged: Jordan Khwalda , Lou

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September 15, 2024

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Employee Rating

I really appreciate the help and offers they gave me with my credit score and I’m glad we got a vehicle and I’m looking forward to a new car with them soon More

by jtovar226
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alejandra Padilla

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September 06, 2024

Dealership Rating
Employee Rating

No me gusto el servicio compre in carro have dos semanas ton traia una parte y hasta al mes melo dieron no es bueno More

by FRANCISCO.PEREZ1978
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Josselin Alas, Ben Tajaddini, Diana Lizarde , Brianna Sanatana

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May 02, 2024

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Employee Rating

Friendly staff, efficient, I was able to drop Off my car before work. Easy as 1,2,3. More

by VERONICAALVAREZ007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josselin Alas, Ben Tajaddini, Diana Lizarde, Rafa Mejia , Mike Baitieh, Abraham Esparza, Lala Gonzalez, Claudia Morera, Brianna Sanatana

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