Landon Wiegand

I am pleased with the service I received at Gates Toyota. When the RAV4 I came to test drive had sold the prior evening, Tim and Sasha found another RAV4 for me that met my requirements. I am a very pleased When the RAV4 I came to test drive had sold the prior evening, Tim and Sasha found another RAV4 for me that met my requirements. I am a very pleased customer! More

by brian.carroll Verified Customer Verified Customer

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Mike Fahey and Trent Jackson were absolutely fantastic to deal with. Mike spent a lot of time allowing me to drive numerous vehicles so that we could experience the difference between all of them. Mike did deal with. Mike spent a lot of time allowing me to drive numerous vehicles so that we could experience the difference between all of them. Mike did not pressure me at any time to buy right now, and he was very informative about the vehicles we test drove. If he did not know the answer to something, he would find out. We went in on a day that we were ready to make a decision, Mike was off that day. However, Trent, who works with Mike, allowed me to drive another car yet, then we briefly discussed some numbers with one of the managers. The color car we wanted was not there, so I gave them a deposit and they had it there the next day. I was very impressed with everything Gates Toyota and these two gentlemen, as they made our car buying experience very pleasant. If you are in the market for a new or used vehicle, I HIGHLY RECOMMEND going to Gates Toyota in South Bend, Indiana on Ireland Rd. More

by PAPASMURF25485 Verified Customer Verified Customer

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Feel like I could've been treated a little better... It is my first car purchase felt as though my car should've been cleaned inside/out especially leaving a $500 deposit to hold it (had the time to do so is my first car purchase felt as though my car should've been cleaned inside/out especially leaving a $500 deposit to hold it (had the time to do so over the weekend). Also was handed the keys with only a quarter tank of gas 😒. Realize I'm not buying their most valuable vehicles and probably had to do a little extra work getting the loan for me but felt unimportant... Update: Sent an apology email but didn't offer anything in compensation. Also two weeks later I find out they had the wrong address on all my paperwork, good thing I noticed it and called the lending bank and dealership to correct it. More

by Sean Araya Verified Customer Verified Customer

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HELP!!I previously responded to your survey request, HELP!! I previously responded to your survey request, with Five Stars across the board. HOWEVER, I do have one problem I have been unable to resolve HELP!! I previously responded to your survey request, with Five Stars across the board. HOWEVER, I do have one problem I have been unable to resolve. All of your (TOYOTA's) emails are going to an old address, to an account I seldom use. PLEASE CHANGE to: PMCMAHON.LLC@GMAIL.COM I will not be responding to anything sent to the old address, so please resend any critical messages to this updated address. Thank you Pat McMahon More

by Pmcmahon.llc Verified Customer Verified Customer

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Great product, super salesman, super service.I’m a Great product, super salesman, super service. I’m a repeat customer and always will be! Please update my email address to pmcmahon.LLC@gmail.com Great product, super salesman, super service. I’m a repeat customer and always will be! Please update my email address to pmcmahon.LLC@gmail.com More

by Pmcmahon.llc Verified Customer Verified Customer

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We found our desired Vehicle on Gates website and was able to handle the entire transaction over the phone. The pricing was fair for a vehicle that was extremely hard to find. The sales team communicated able to handle the entire transaction over the phone. The pricing was fair for a vehicle that was extremely hard to find. The sales team communicated effectively and after traveling four hours from KY to IN I was thrilled with the deal and the people at Gates. More

by clangan Verified Customer Verified Customer

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I came from out of state to purchase a 2021 4Runner Venture. Trent was very helpful and transparent through phone/email before I made the 3-hour trip into the dealership. They had the vehicle ready f Venture. Trent was very helpful and transparent through phone/email before I made the 3-hour trip into the dealership. They had the vehicle ready for me when I arrived, and Trent and Landon helped make my first new car buying experience a good one! On a busy day, I was made a priority, both guys I worked with were very friendly, and everything went smoothly. No complaints, and I love my new 4Runner! More

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Pleased to find a vehicle that met a majority of my wishes and to complete the purchase expediently. Everyone I delt with was very friendly. wishes and to complete the purchase expediently. Everyone I delt with was very friendly. More

by FAMINT Verified Customer Verified Customer

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I had a great experience trading in my colorado for brand new tacoma. Brandon my salesman, found the truck I wanted and was very knowledgeable. Visited in the morning and picked it up that evening. Financ new tacoma. Brandon my salesman, found the truck I wanted and was very knowledgeable. Visited in the morning and picked it up that evening. Financing was easy Landon led me through the process. Over all a good deal More

by BERTA_RJ Verified Customer Verified Customer

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Great! I have only one thing to say. I hope you keep up such a great job. Doing things to the car with ecspertise. Kind personal care. Enjoy! Bringing my car to you to be serviced. Maybe only thing better such a great job. Doing things to the car with ecspertise. Kind personal care. Enjoy! Bringing my car to you to be serviced. Maybe only thing better would be to serve ham n cheese sandwich n a pepsi while i wait. Th-u for being there making my life much more pleasnt. Thanks!!! More

by JIMHORVATH1955 Verified Customer Verified Customer

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