Lance Willhite | Page 58

Best car buying experience we've ever had. No hassle at all. Came in with a printed AAA TrueCar price, and they honored it with no questions. Reasonable value given for trade-in. No hard sell for financ at all. Came in with a printed AAA TrueCar price, and they honored it with no questions. Reasonable value given for trade-in. No hard sell for financing options, given the promotional Subaru rate. We would certainly come back when we're looking for another Subaru. More

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We had a great experience at Subaru of Gwinnett working with Lance Willhite. We were shopping for a Subaru Forester and other comparable vehicles from competing brands. We were very particular customers. W with Lance Willhite. We were shopping for a Subaru Forester and other comparable vehicles from competing brands. We were very particular customers. We price shopped utilizing other dealers and the Costco auto-program, and Lance was very patient with all this and successfully competed for and won our business. We purchased a car with a lot of options including customized aftermarket leather, and all these items were taken car of with out a hitch, exactly according to our specifications. Thanks to Subaru of Gwinnett! I'm grateful the dealer we hope to utilize for maintenance and service won our business for purchase. More

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Your dealership was the most responsive to my purchase inquires. Lance Willhite was a true professional and most attentive to our questions on selected vehicles for purchase. His overall demeanor led us inquires. Lance Willhite was a true professional and most attentive to our questions on selected vehicles for purchase. His overall demeanor led us to purchase a 2014 Outback. Additionally, Jim Heet, handled my initial visit to the dealership while Lance was on his day off. Jim was excellent in showing me additional vehicles that more suited my taste. Jim was not the initial sales contact, Lance was, but Jim attended to assist me in a test drive and sales questions as if I was his customer. That was impressive and it led me to contact Lance the next day to seal a purchase of a Outback, limited model. That was true teamwork and in my 40 years of purchasing various vehicles , I had never seen such service . In addition, the Finance Manger, Mike Anderson,was most professional and expedited the processing of or financing in a very professional manner, never using high pressure tactics for warranty sales, and other add on products. He explained everything clearly and never pressured us to purchase additional add on items. Mike, even helped us save some money after explaining in his opinion on what best suited our needs regarding extended warranty programs. Mike could have easily stayed quite and it would have cost us several hundred additional dollars for necessary warranty coverage based on our needs. That was impressive! I will highly recommend Suburu of Gwinnett to my friends regarding my experience and especially in regards to Lance, Jim and Mike who exemplify. the best in salesmanship. These individuals are a true asset to your dealership and Suburu. Bernard & Patricia Charette (09.27.14) More

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The Sales Personnel was very helpful and enthusiastic in explaining the car features (I do not get that much from other car dealers for different brand that I surveyed). It helped me in making decision to g explaining the car features (I do not get that much from other car dealers for different brand that I surveyed). It helped me in making decision to go for Subaru Forrester. I am happy with my purchase. It is a good car and a good dealership. More

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Very professional and pleasant experience. All questions answered thoroughly and financial options explored in an transparent manner. Delivery and explanation of technical package operation was patient and answered thoroughly and financial options explored in an transparent manner. Delivery and explanation of technical package operation was patient and complete. This dealer and Lance Willhite made the car purchase a positive experience. More

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Lance was extremely helpful and friendly. I was happy to give my business to Lance, and I couldn't be happier with my experience at Subaru of Gwinnett!!!! give my business to Lance, and I couldn't be happier with my experience at Subaru of Gwinnett!!!! More

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We worked with Lance over a period of 3 months to buy a new car. He really never came across as a car sales rep. It was a No Pressure transaction starting out with finding the right car and a very good pri new car. He really never came across as a car sales rep. It was a No Pressure transaction starting out with finding the right car and a very good price. He worked with us to understand our needs, and delivered the right car at the right time (when we were ready to buy), and gave us a great price. This car buying experience was the most pleasurable, something that seldom happens at a car dealership. I would certainly work with Lance for our next car purchase. More

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Everything about our experience with Subaru of Gwinnett was great, especially working with Lance Willhite. The process was easy, stress-free and pleasant. Thanks Lance! was great, especially working with Lance Willhite. The process was easy, stress-free and pleasant. Thanks Lance! More

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This was the best car buying experience I've ever had and I've purchased several. Lance and Mike were pleasures to work with. They answered all of my questions and were professional and personable. Even and I've purchased several. Lance and Mike were pleasures to work with. They answered all of my questions and were professional and personable. Even the receptionist was exceptional!! She jokingly offered to babysit our one month old daughter who was with us. We felt very comfortable here. We will recommend Subaru of Gwinnett to everyone!! More

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I have purchased 6 vehicles from dealerships in my lifetime; my experience with Subaru of Gwinnett was the best one so far. I visited the dealership 3 times for test drives before purchasing. I receiv lifetime; my experience with Subaru of Gwinnett was the best one so far. I visited the dealership 3 times for test drives before purchasing. I received zero pressure from Lance nor did he pepper me with salesman type questions. When it came time to buy the car, Lance and I agreed on terms over the phone and he had everything ready for me when I arrived. Start to finish, I think the whole transaction took about 45 min. The dealership was busy and Lance had other customers, but he honored his commitment to me to get me in and out of there as quick as possible while still being respectful to his walk in customers. Jennifer in finance, was friendly and our time together was brief and easy. More

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