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Lance Wallace
Lance Wallace at Maus Nissan of North Tampa
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Lance Wallace

Service Advisor

Maus Nissan of North Tampa

11011 N Florida Ave
Tampa, FL 33612

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4.2
15 Reviews
4.2

15 Reviews

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15 Reviews of Lance Wallace

May 11, 2024

Dealership Rating
Employee Rating

It is ALWAYS a 2 hr wait , for service . Car washes need very much improving More

by nscantrell06867
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Martin, Leo Rizo, Justin Skelton, Brandon Cruz, Kristian Torres, Jacin Hogeland, Brad Seabury

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May 14, 2024

Maus Nissan of North Tampa responded

Thank you for leaving the review and letting us know, I will let my Service manager Jacin know so this can be handled, We appreciate your business and hope you have a blessed day :)

May 05, 2024

Dealership Rating
Employee Rating

Not trustworthy have been taken my car too them for years for service and just don’t be honest with what’s wrong with my car just try to make up stuff to get more money out of me I have lost trust in them at More

by Ms.THOMPSONMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tony Martin, Leo Rizo, Justin Skelton, Brandon Cruz, Kristian Torres, Jacin Hogeland, Brad Seabury

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May 08, 2024

Maus Nissan of North Tampa responded

Thank you so Much for Reaching out, Sorry about your Prior Experience we always Strive to make sure our Customers are taken care of. Id Love to talk to you and see what Happened, Please give me a call at 813-800-6287 and Ask for Demetri The Customer Relations Manager :) Have a Blessed day

May 03, 2024

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Employee Rating

I like Maus Nissan of Tampa, the service Dept. is an amazing shop. Lance is the Man More

by DJDAVEESTRADA
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Workmanship
Service Time
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Recommend Dealer
Yes
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May 04, 2024

Maus Nissan of North Tampa responded

Hi Djdaveestrada, we are very happy to have provided you with such a positive experience!

May 02, 2024

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Employee Rating

The service area is always quick and courteous. They don’t try to pressure you into getting anything that is suggested. More

by ami.ludmilla79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Martin, Leo Rizo, Justin Skelton, Brandon Cruz, Kristian Torres, Jacin Hogeland, Brad Seabury

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May 03, 2024

Maus Nissan of North Tampa responded

Ami.ludmilla79, we're glad you had such a wonderful experience with us!

April 30, 2024

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Employee Rating

Lance is the best in the game was really helpful and answered all my questions More

by Cristian Martínez
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 03, 2024

Maus Nissan of North Tampa responded

Cristian Martínez, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Maus Nissan Of North Tampa.

April 26, 2024

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Employee Rating

Always have great service. The staff is very friendly and they always take the time to explain More

by VELASCOWALLACE
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Recommend Dealer
Yes
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Apr 30, 2024

Maus Nissan of North Tampa responded

Hi Velascowallace, we are very happy to have provided you with such a positive experience!

April 25, 2024

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Employee Rating

Friendly people. Typical dealership-they charge a 3% fee for credit cards 🫤🫤🫤 They are better than a few years ago. More

by somyatroyer
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Workmanship
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Recommend Dealer
Yes
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Apr 28, 2024

Maus Nissan of North Tampa responded

Somyatroyer, thank you so much for the positive review!

April 25, 2024

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The service was according to my expectations! Great job provided for all the Maus Nissan team. More

by VHMR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Martin, Leo Rizo, Justin Skelton, Brandon Cruz, Kristian Torres, Jacin Hogeland, Brad Seabury

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Apr 28, 2024

Maus Nissan of North Tampa responded

Hi Vhmr, thank you for taking the time to leave a review for us at Maus Nissan Of North Tampa. We're happy we could meet your expectations!

April 22, 2024

Dealership Rating
Employee Rating

To expensive repairs. Very little inventory The service department need to promote Other people in charge More

by MASSAGEORGE64
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Tony Martin, Leo Rizo, Brandon Cruz, Jacin Hogeland, Brad Seabury

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Apr 24, 2024

Maus Nissan of North Tampa responded

Thanks so much for the feedback! We are always looking for ways to improve and feedback like yours is so valuable.

April 19, 2024

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Employee Rating

Good friendly service, but some of the more standard work that needed to be done wasn’t covered under warranty. More

by Ddurden
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 23, 2024

Maus Nissan of North Tampa responded

Thanks for the review, we really appreciate the feedback!

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