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Maus Nissan of North Tampa

Tampa, FL

4.5
1,289 Reviews
Welcome to Maus Nissan North Tampa! We're proud to serve our community and treat drivers in Tampa and Temple Terrace, FL, like family. With a great selection of cars, helpful financing, and experienced service technicians, we can help drivers in Del Rio and Lake Magdalene take good care of their cars.
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11011 N Florida Ave

Tampa, FL

33612

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Showing 1,289 reviews

November 01, 2024

Brad Gage and Robert were amazing! So happy to have had a great car buying experience! Highly recommend. Thanks again! More

by MATDAMICO1306
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gage, Frank, Robert
October 31, 2024

my service experience was very quick and efficient. would come again and see the same service advisor . More

by stephhalstead94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Nov 02, 2024 -

Maus Nissan of North Tampa responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Maus Nissan Of North Tampa! David Fitzwater Owner Loyalty Manager Maus Nissan of North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

October 31, 2024

Jacin was very helpful and courteous. Also the service was done quickly. A pleasant experience. More

by SESINGLETARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacin Hogeland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Maus Nissan of North Tampa responded

Thank you for taking the time to leave a review for us at Maus Nissan Of North Tampa. We're happy we could meet your expectations! David Fitzwater Owner Loyalty Manager Maus Nissan of North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

October 30, 2024

The truth is they messed up my air pressure and didn’t rotate my tires properly. The service manager made it right. The reason I gave five stars is because he didn’t give me a problem fixing the issue. More

by josephegolden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Seabury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Maus Nissan of North Tampa responded

We are very happy to have provided you with such a positive experience! David Fitzwater Owner Loyalty Manager Maus Nissan of North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

October 30, 2024

Very friendly, and they get the work done in a timely manner. They take good care of my vehicle More

by nanettemreyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Maus Nissan of North Tampa responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! David Fitzwater Owner Loyalty Manager Maus Nissan of North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

October 30, 2024

Jordan and Kevin were great they took care of me. I highly recommend to others More

by emilioadrian03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan
Nov 02, 2024 -

Maus Nissan of North Tampa responded

Reviews like this give us motivation and help us ensure we provide high-quality care. David Fitzwater Owner Loyalty Manager Maus Nissan of North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

October 29, 2024

It was a refreshing visit. I don't have some breathing on my neck trying to make me sell my car and get a new one. Looking forward to the next visit. The only exception will be More

by jeobando11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Nov 01, 2024 -

Maus Nissan of North Tampa responded

Thank you for the high star rating! David Fitzwater Owner Loyalty Manager Maus Nissan of North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

October 29, 2024

Dropping off my car: the people “ working “ they were not paying attention ( they were talking, and laughing ) to customers coming in. Had to wait for them to pay attention because they didn’t know I was More

by SANTI0490
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad Seabury
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Maus Nissan of North Tampa responded

We can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Feel free to contact me directly if there's anything that I can do to help in the future! David Fitzwater Owner Loyalty Manager Maus Nissan North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

October 29, 2024

Tech did a great job making visit pleasant, that’s all no need to say more More

by WAYNENDEANNA98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
October 28, 2024

I had some work done by Maus Nissan, some was covered under warranty (for check engine light) but the other $1,000 we paid out of pocket which was way over priced. The very next day, I had to take my car More

by LATRONAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Prefer not to answer
Oct 31, 2024 -

Maus Nissan of North Tampa responded

It is disappointing for us to hear that your experience was anything less than great. Please feel free to contact me directly and let me know if there's anything that I can do to help. David Fitzwater Owner Loyalty Manager Maus Nissan North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

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