Lance Hopkins
Lance Hopkins at Chrysler Jeep Dodge Ram of Amsterdam

Lance Hopkins | Page 14

Service Advisor

Chrysler Jeep Dodge Ram of Amsterdam

4589 NY-30
Amsterdam, NY 12010

Contact Me
not yet
rated
221 Reviews
not yet
rated

221 Reviews

Write a Review

221 Reviews of Lance Hopkins

November 13, 2019

Dealership Rating
Employee Rating

Fast and efficient As stated service was fast and complete. All fluids were checked as were tires and belts. I feel confident with the vehicle for the coming winter seas More

by wstanley418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 11, 2019

Dealership Rating
Employee Rating

Excellent Service! I had my first oil change for my Jeep and was greeted by Lance. He was very professional and gave outstanding customer service. I look forward to my More

by MMNEAHR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 09, 2019

Dealership Rating
Employee Rating

Excellent service! Everyone at Amsterdam Fuccillos is always so friendly and knowledgable! I recommend Fuccillos to all my friends and others! Great group of salesman on More

by KOLOWSKI4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 11, 2019

Chrysler Jeep Dodge Ram of Amsterdam responded

Thank you KOLOWSKI4 for the HUGE review! We take pride in our work and are so glad you were able to see that! We look forward to being able to assist again however it maybe needed with either Service or Sales!

November 03, 2019

Dealership Rating
Employee Rating

Great service Lance went above and beyond to help me out with a tire that was under warranty. He kept me well informed and even changed the tire himself because all More

by ERICASHAWNMORRISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Palmateer , Wayel Algabyali, Jim Cobb

October 29, 2019

Dealership Rating
Employee Rating

Standard service call I drive an additional 20 minutes just to have the Amsterdam Fuccillo service department service my car. They are the friendliest, most knowledgeable g More

by LYNNHERZOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc Clouser , Tony Ortiz, Daniel Perkins

Oct 30, 2019

Chrysler Jeep Dodge Ram of Amsterdam responded

Thank you so much LYNNHERZOG for your loyalty to us we highly value you as a customer and always look forward to being able to assist however it maybe needed down the road with all of your vehicle needs! Thank you again LYNNHERZOG for the HUGE feedback!

October 16, 2019

Dealership Rating

Excellent services They have a great staff very friendly, and deliver timely service. I would recommend them to a friend. Thank you, and keep up the great service ...... More

by myp120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Gunnerson, John Lasher, Jessenia Maldonado, Tony Ortiz, Daniel Perkins, Dave Purcell, Crystal Rivera, Kathryn Young

Oct 24, 2019

Chrysler Jeep Dodge Ram of Amsterdam responded

Thank you so much myp120 for the HUGE review! We are so happy that were able to assist with such high satisfaction! We look forward to being able to assist again however it maybe needed down the road!

October 04, 2019

Dealership Rating
Employee Rating

Excellent Service Department! I brought my car in to assess whether I had a coolant leak. It turned out that I didn’t have a leak but the mechanic found two other problems that I More

by R.Dean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Troy

Oct 08, 2019

Chrysler Jeep Dodge Ram of Amsterdam responded

Thank you so much R.Dean for sharing your recent service visit! We highly appreciate your loyalty and will continue to be here for you down the road with all of your vehicle needs!

October 04, 2019

Dealership Rating
Employee Rating

Fast, Easy, and Reliable Lance had my car in the garage in short time. He came back to me in the waiting room to give me an update on the vans needs and what I wanted to do. I More

by DVINRIJ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wayel Algabyali, Daniel Perkins

Oct 04, 2019

Chrysler Jeep Dodge Ram of Amsterdam responded

Thank you DVINRIJ1 for sharing such an awesome experience! We highly appreciate you taking the time to share and also appreciate your business! We will continue to be here for you down the road with all of your vehicle needs!

October 03, 2019

Dealership Rating
Employee Rating

Service people were very understanding and very friendly. Service dept. Was outstanding. I brought my car in for squeaky brakes and they changed all the pads even though the old ones were still o.k More

by twodolfans13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Ortiz, Daniel Perkins

Oct 03, 2019

Chrysler Jeep Dodge Ram of Amsterdam responded

Thank you so much twodolfans13 for sharing your awesome experience here! We are so glad we were able to accommodate and look forward to being able to assist again down the road when needed!

October 03, 2019

Dealership Rating
Employee Rating

Was very disappointed with the service department Took a month to get my brand new truck fixed properly, and every time I called I was lied to and they never return calls when they say they will. More

by zmax429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Daniel Perkins, Kathryn Young

Oct 03, 2019

Chrysler Jeep Dodge Ram of Amsterdam responded

Hi zmax429, we are extremely sorry about the time frame in which it took to get your vehicle fixed. We would like to be able to look more into this issue, would you be able to let us know your full first and last name to allow us to better investigate and have one of our Managers follow up to ensure your satisfaction.

...
14
...

Dealership Inventory (294 Vehicles)

new 2026 Jeep Cherokee car, priced at $42,220
2026 Jeep Cherokee
new
Bright White Clearcoat exterior
CVT
Four-wheel Drive
used 2019 Jeep Cherokee car, priced at $16,500
2019 Jeep Cherokee
used
Granite Crystal Clearcoat Metallic exterior
Automatic
Four-wheel Drive
used 2025 Jeep Compass car, priced at $25,789
2025 Jeep Compass
used
Silver Zynith exterior
Automatic
Four-wheel Drive
used 2023 Jeep Wrangler 4xe car, priced at $29,999
2023 Jeep Wrangler 4xe
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
used 2023 Jeep Compass car, priced at $24,899
2023 Jeep Compass
used
Laser Blue exterior
Automatic
Four-wheel Drive
used 2022 Ram 1500 car, priced at $35,488
2022 Ram 1500
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive