Friendly staff.
Locally owned. Store is located close to our residence. Very prompt service. Great community supporters!
Locally owned. Store is located close to our residence. Very prompt service. Great community supporters!
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by cwstoffer
Service Price Transparency
Mar 09, 2026 -
Holm Automotive Center Inc responded
Thank you, cwstoffer, for the 5-star review!
We are proud to be your local, family-owned dealership and truly appreciate your support. It’s wonderful to hear that you value our prompt service and our commitment to supporting the community. Being a good neighbor is important to us, and we are glad to be conveniently located right near your residence!
We look forward to seeing you again soon.
Sincerely, the Holm Automotive Team of Abilene.
Very good service!
Polite, efficient, and fast. Was able to get car fixed and home in a very timely manner
Polite, efficient, and fast. Was able to get car fixed and home in a very timely manner
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by Jo
Verified Customer
Verified Customer
Service Price Transparency
Mar 09, 2026 -
Holm Automotive Center Inc responded
Thank you, Jo, for the 5-star review!
We are so glad to hear that you experienced polite, efficient, and fast service during your visit. Getting your car fixed and having you back home in a timely manner is always our goal, and we are happy we could make that happen for you.
We appreciate your business and look forward to seeing you again!
Sincerely, the Holm Automotive Team of Abilene.
Lance had me bring car in, said he knew what problem was.
Got there and didn't have what was needed. Left dealership and ac wouldn't work. Came back in and they had it fixed later in the day. I came home and
Got there and didn't have what was needed. Left dealership and ac wouldn't work. Came back in and they had it fixed later in the day. I came home and went back this afternoon. Chuck Loader was there and said that he had called another dealer and had the problem with the tire sensor completed. I'm very pleased with Chuck so I don't have to make another hour trip. Chuck deserves a 5 rating!
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by jenkinsmarlene
Verified Customer
Verified Customer
Other Employees Tagged:
Lance Gentry
Mar 02, 2026 -
Holm Automotive Center Inc responded
Thank you for sharing your experience!
We are so glad to hear that Chuck Loader was able to step in and save you from making another hour-long trip. Providing that extra level of effort to get things resolved—like coordinating with another dealer for your tire sensor—is exactly what we strive for. We will be sure to share your 5-star praise with Chuck for his outstanding communication and help!
We appreciate your patience and your business, and we look forward to seeing you again.
Sincerely, the Holm Automotive Team of Abilene.
Trustworthy, quick response and friendly.
Took my car in for oil change and tire sensor light. They addressed the problem and got me back on the road in about 20-30 minutes.
Took my car in for oil change and tire sensor light. They addressed the problem and got me back on the road in about 20-30 minutes.
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by ninquill
Verified Customer
Verified Customer
Other Employees Tagged:
Lance Gentry
Feb 27, 2026 -
Holm Automotive Center Inc responded
Thank you, ninquill, for the 5-star review!
We are so glad to hear that we could get your oil change and tire sensor addressed so quickly. Being trustworthy and efficient is what we strive for, and we’re happy we could get you back on the road in such a timely manner.
We appreciate your business and look forward to seeing you again!
Sincerely, the Holm Automotive Team of Abilene.
Worked fast on my traverse and fix the issue and said if
I had any problems to bring it right back again. Good customer service.
I had any problems to bring it right back again. Good customer service.
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by Celiweli
Verified Customer
Verified Customer
Feb 27, 2026 -
Holm Automotive Center Inc responded
Thank you, Celiweli, for the 5-star review!
We are glad we could get your Traverse back on the road quickly. Providing efficient service and standing behind our work is what we are all about, so we are happy to hear you felt well taken care of.
We appreciate your business and look forward to seeing you again!
Sincerely, the Holm Automotive Team of Abilene.
They got my vehicle in for service as soon as I got there
and the maintenance people were all very friendly. I waited in the waiting area for my service to be completed and I was satisfied with the service.
and the maintenance people were all very friendly. I waited in the waiting area for my service to be completed and I was satisfied with the service.
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by lenk1
Verified Customer
Verified Customer
Other Employees Tagged:
Lance Gentry
Feb 27, 2026 -
Holm Automotive Center Inc responded
Thank you, lenk1, for the 5-star review!
We are so glad to hear that we were able to get your vehicle into service promptly upon your arrival. It is great to know our team made you feel welcome and that you enjoyed a comfortable and satisfying experience in our waiting area.
We appreciate your business and look forward to seeing you again!
Sincerely, the Holm Automotive Team of Abilene.
I always trust Holm with servicing my vehicles The staff
is great and they provide quick service.
is great and they provide quick service.
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by Militarywife19
Verified Customer
Verified Customer
Other Employees Tagged:
Lance Gentry
Feb 09, 2026 -
Holm Automotive Center Inc responded
Thank you, Militarywife19, for the 5-star review!
Trust is the highest compliment we can receive, and we are honored that you choose Holm for your vehicle service. It is great to hear that Lance Gentry and our team provided you with the quick, professional service you’ve come to expect from us.
We appreciate your business and look forward to your next visit!
Sincerely, the Holm Automotive Team of Abilene.
When the engine in our late‑model GMC Sierra Denali
suffered a major mechanical failure, we were understandably worried about what it would take to get it back on the road. What could have been a stres
suffered a major mechanical failure, we were understandably worried about what it would take to get it back on the road. What could have been a stressful, drawn‑out ordeal quickly turned into a reminder of what true customer service looks like, thanks to the team at Holm Automotive.
A special thanks goes to Chuck Loader, the Service Advisor who oversaw the entire situation from start to finish. Chuck kept us consistently informed about the status of our vehicle, answered every question with patience and clarity, and made sure we always knew what to expect. His professionalism and steady communication made a huge difference during a challenging time.
The broader Holm Automotive team also went above and beyond by searching nationwide to locate a replacement engine. Their persistence, communication, and dedication were evident every step of the way. While our truck waited for parts and repairs, they graciously provided temporary transportation, ensuring our family stayed mobile and supported throughout the process.
This level of care is rare, and it’s easy to see why Holm Automotive has earned so many industry awards. Their professionalism, empathy, and commitment to doing right by their customers transformed a major setback into a genuinely positive experience. We are deeply grateful for their help and recommend them without hesitation.
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by KSOffroader
Service Price Transparency
Feb 09, 2026 -
Holm Automotive Center Inc responded
Thank you, KSOffroader, for the 5-star review!
We know how stressful a major mechanical failure can be, especially with a vehicle like your GMC Sierra Denali. We are so grateful for your kind words regarding our team's persistence in searching nationwide for a replacement engine. It is wonderful to hear that Chuck Loader provided the steady communication and professionalism needed to make the process as smooth as possible. Providing temporary transportation is just one of the ways we try to support our customers during these challenging times.
We truly appreciate your recommendation and are happy we could get your family back on the road!
Sincerely, the Holm Automotive Team of Abilene.
Always making sure the customer is happy.
They go above and beyond to make sure the customer is happy. Would highly recommend.
They go above and beyond to make sure the customer is happy. Would highly recommend.
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by shannon.james
Verified Customer
Verified Customer
Other Employees Tagged:
Lance Gentry
Feb 02, 2026 -
Holm Automotive Center Inc responded
Thank you, shannon.james, for the glowing 5-star review!
We are so happy to hear that our commitment to customer satisfaction truly stands out to you. Going "above and beyond" is exactly what we aim for, and it is wonderful to know that Lance Gentry made sure you were well taken care of. Your high recommendation is the greatest compliment we can receive!
We appreciate your support and look forward to seeing you again.
Sincerely, the Holm Automotive Team of Abilene.
I always find the service managers to be courteous and
thorough. Also the customer waiting area is very clean and comfortable.
thorough. Also the customer waiting area is very clean and comfortable.
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by Jeepers!
Verified Customer
Verified Customer
Other Employees Tagged:
Lance Gentry
Feb 02, 2026 -
Holm Automotive Center Inc responded
Thank you for the wonderful 5-star review!
We are so glad to hear that you consistently find our service managers to be courteous and thorough. Lance Gentry and the rest of our leadership team take great pride in making sure every detail of your service is handled correctly.
It’s also great to know you enjoyed the waiting area! We want our guests to feel right at home while we take care of their vehicles, so we work hard to keep it clean and comfortable for you.
We appreciate your continued business and look forward to seeing you again!
Sincerely, the Holm Automotive Team of Abilene.
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2 yrs, 6 mos
