Lance Gentry | Page 7

Holm Automotive Center Inc responded

Thank you, cpfaff0, for the 5-star review! We are so proud to be considered the best place around for dependable and friendly service. Providing knowledgeable support is what we strive for every day, and we will be sure to share your kind words with Lance Gentry. Thank you for your support, and we look forward to seeing you again! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the 5-star review! We are incredibly honored by your comment that our service department "sets the standard" for other GM dealers. Our team works hard to provide a world-class experience, so receiving perfect marks for workmanship, communication, and transparency means a lot to us. We will be sure to share this high praise with Jamie Avers, Gary Hasselman, Chuck Loader, Lance Gentry, and Steve Schiltz. It is a team effort, and they will be thrilled to know their dedication is being noticed. We appreciate your business and look forward to continuing to provide you with that same high level of service in the future! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, LaDona L Selock, for the 5-star review! We are so pleased to hear that **Lance Gentry** took such great care of you. It is wonderful to know that he was attentive to your concerns and made sure you had a positive experience during your service visit. We will be sure to share your kind words with him! We appreciate your business and look forward to seeing you again. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, wildcatforlife, for the 5-star review! We are thrilled to hear that you had a "first-class experience" with us! Providing great service and making sure all of your questions are answered is exactly what we strive for. We will be sure to share your kind words with **Lance Gentry** and the rest of the team. We appreciate your business and look forward to seeing you again! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, dwightandles, for the wonderful 5-star review! We are so pleased to hear that you had a great experience and that our team took excellent care of both you and your vehicle. It is the best compliment possible to hear that you feel you made a great choice by buying from Holm Automotive. We appreciate your trust and look forward to serving you again in the future! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, gmitchell, for the 5-star rating! We appreciate your understanding regarding the logistics of sourcing parts. You are absolutely right—modern vehicles and their computer systems can definitely add layers of complexity to a repair, especially when waiting on specific components from out of state. We are glad we were able to navigate those complications and get everything sorted out for you. Thank you for choosing us for your vehicle needs! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, blrichardson0797, for the great 5-star review! We truly appreciate you making the 45-minute drive to continue servicing your vehicle with us. It means a lot that you’ve stayed with the dealership where you purchased your car! We are glad we could get your oil change and service completed promptly, and we're happy you were able to take advantage of the free oil change. We will be sure to share your kind words with Lance Gentry and the rest of the team. We look forward to seeing you again! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, lylewhight, for the fantastic 5-star review! We are thrilled to hear that you experienced superior service and are very pleased with our service department. Our goal is always to provide high-quality care for both our customers and their vehicles, so your "superior" rating means a lot to us. We will be sure to share your kind words with Lance Gentry and the rest of the team. Thank you for choosing us! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you so much, gutterworks28778, for this incredible 5-star review! We know how stressful it is to have vehicle trouble far from home, especially during a hunting trip. We are so glad Lance Gentry and our service team were able to step up, get your truck out of "limp mode," and get you back on the road so quickly. Hearing that we provided a level of service that surpassed what you experience back home is the highest compliment we could receive. Thank you for trusting us with your truck, and we’re glad we could help save your trip! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, kbfeed, for the excellent 5-star review! We are so glad to hear you had such an efficient visit. Getting you in early and having your oil change and tire rotation completed in just 45 minutes is exactly the kind of service we strive for. We will be sure to share your kind words with Lance Gentry and the rest of the team. We appreciate your business! Sincerely, the Holm Automotive Team of Abilene.