Lance Gentry
Lance Gentry at Holm Automotive Center Inc

Lance Gentry

Service Consultant

Holm Automotive Center Inc

2005 North Buckeye Avenue
Abilene, KS 67410

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4.9
17 Reviews

I grew up in San Diego and have been in automotive service for over 25 years.

Dealership Experience

1 yr, 9 mos

Industry Experience

27 yrs, 5 mos

4.9

17 Reviews

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17 Reviews of Lance Gentry

June 21, 2025

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Employee Rating

Excellent, friendly, affordable service. Timely responses and super helpful without making me feel dumb. Thank you! More

by Kelsey.Nicole.Wright
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Loader

Jun 23, 2025

Holm Automotive Center Inc responded

Thanks for the five-star review, Kelsey.Nicole.Wright! We're absolutely delighted to hear you received excellent, friendly, and affordable service. It's especially rewarding to know that our team provided timely responses and was super helpful without making you feel uncomfortable. That's a key part of our Customer Care commitment and our goal to build Trust in every interaction. We appreciate your kind words and are glad Chuck Loader and Lance Gentry could assist you! Sincerely, The Holm Automotive Team of Abilene

June 19, 2025

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I had the dreaded yellow light come on my dash board--"check engine":. Took it to Holm Automotive in Abilene, Ks, a Chevy dealer. I did not buy my 2018 Impala there--but I was treated as if I was More

by bjwerner
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Recommend Dealer
Yes
Jun 19, 2025

bjwerner responded

Thanks again! Bruce Werner

June 17, 2025

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Great service! Addressed issues with the car and confirmed it was in tip top shape and ready for the road. More

by Ryan W
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Recommend Dealer
Yes
Jun 23, 2025

Holm Automotive Center Inc responded

Thanks for your feedback! We're thrilled to hear you received great service and that we addressed your car's issues, ensuring it was in tip-top shape and ready for the road. Making sure your vehicle is reliable and safe is central to our mission of helping our clients meet the demands of their lives through their vehicles, and a testament to our industrious workmanship. We appreciate you acknowledging Lance Gentry! Sincerely, the Holm Automotive Team of Abilene.

June 15, 2025

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I called and Chuck scheduled me a appointment for my truck (oil change and coolant flush and replace.) Then on the day of my appointment Jamie called to tell me that if I came in early I might be able t More

by RonKJensen
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Avers, Chuck Loader

Jun 23, 2025

Holm Automotive Center Inc responded

We are so glad to hear about your excellent experience with Chuck, Jamie, Lance, and our entire service department! It's fantastic that Jamie's proactive communication helped you get in early, and that you were back on your way home quickly. Providing that level of efficient and friendly "Class A" service is precisely what we strive for in our Customer Care. Thank you for recognizing their efforts and for your kind words. Sincerely, the Holm Automotive Team of Abilene

June 15, 2025

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Had to wait too long for my vehicle to get done and then still didn't get everything done and had to come back the next day to get my vehicle in order not to bring my vehicle back the next day . Also once t More

by Hexie
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Recommend Dealer
Yes
Jun 23, 2025

Holm Automotive Center Inc responded

Our sincerest apologies in the length of time the hail estimate took and for the delays caused by the damaged key fob. We appreciate you taking time to speak with the team following your most recent visit and we sincerely hope all matters have been rectified to your satisfaction. Thank you for your continued support and allowing us to service both your vehicle sales and service needs. Sincerely, the Holm Automotive Team of Abilene.

June 12, 2025

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Haley did call with good updates and kept me informed on repairs on my car. More

by l_kolacny
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Recommend Dealer
Yes
Jun 13, 2025

Holm Automotive Center Inc responded

We're delighted to hear that Haley provided you with good updates and kept you well-informed about the repairs on your car! Clear communication is a key part of our commitment to customer care, and it's wonderful that our team, including Jamie, Gary, Chuck, Miranda, Zoe, and Lance, collectively ensured you had a positive experience. Sincerely, The Holm Automotive Team of Abilene

June 12, 2025

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Very professional and always friendly, and willing to listen concerns and were you need to be in purchase More

by Garystrait71
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Avers

Jun 13, 2025

Holm Automotive Center Inc responded

We're delighted to hear that you consistently find our team very professional, friendly, and willing to listen to your concerns! It's important to us that we understand your needs completely, whether it's regarding service or a purchase. This feedback truly highlights our commitment to providing excellent customer care and building meaningful relationships. We appreciate your kind words about Jamie and Lance! Sincerely, The Holm Automotive Team of Abilene

June 09, 2025

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They are always so kind. Things are done fast and right. They do amazing service More

by Ericamohler
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Avers, Chuck Loader

Jun 13, 2025

Holm Automotive Center Inc responded

We're delighted to hear that you consistently find our team kind and that things are done fast and right! Providing amazing service quickly and efficiently is a core part of our commitment to customer care and quality. We appreciate your kind words about Jamie, Chuck, and Lance. Sincerely, The Holm Automotive Team of Abilene

June 06, 2025

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Holm service are always professional, great at what they do and very personable. We love the whole team including Chuck, Jaime and Josh More

by Deb
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Recommend Dealer
Yes
Jun 13, 2025

Holm Automotive Center Inc responded

It's fantastic to hear that our service team is always professional, great at what they do, and very personable! We truly appreciate you loving the whole team, especially Chuck, Jamie, and Josh. Their dedication to customer care and teamwork is what allows us to provide outstanding service and ensure your trust in us. Sincerely, The Holm Automotive Team of Abilene

June 05, 2025

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We have a GMC Acadia and were on vacation and about 5 miles west of Abilene the yellow engine light came on so we went back to Abilene to Holm Chevrolet. We received outstanding service. The car needed a More

by genefer6
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Recommend Dealer
Yes
Jun 13, 2025

Holm Automotive Center Inc responded

What a relief it must have been to get back on the road so quickly, especially while on vacation! We're incredibly happy to hear that when your GMC Acadia's engine light came on near Abilene, you chose Holm Chevrolet and received outstanding service. It's fantastic that our team was able to diagnose the issue and get the purge pump replaced, and that we could get the part covered for you. Lance Gentry truly exemplifies our commitment to customer care and concern for others by being so friendly and helpful, and by making sure you were back on the road in just over an hour. We also appreciate you noticing how spotless our waiting room and showroom were – we strive for excellence in every detail. Thank you for trusting us with your vehicle, and we're especially glad we could make it easier for your wife with the car placement. Your feedback truly highlights what we aim for! Sincerely, The Holm Automotive Team of Abilene

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