Lance Gentry
Lance Gentry at Holm Buick GMC
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Lance Gentry

Service Consultant

Holm Buick GMC

651 S. Ohio St.
Salina, KS 67401

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4.9
74 Reviews

I grew up in San Diego and have been in automotive service for over 25 years.

Dealership Experience

1 yr, 4 mos

Industry Experience

27 yrs

4.9

74 Reviews

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74 Reviews of Lance Gentry

January 20, 2025

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Always get fast efficient service from Derek and Holm Automotive Service representatives! Thank you so much! More

by HFGWIN
Service Price Transparency
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Recommend Dealer
Yes
Jan 21, 2025

Holm Buick GMC responded

Thank you for your kind words and for recognizing the efficient service provided by Derek and the Holm Automotive Service team! We strive to provide prompt and efficient service to all our customers. Sincerely, The Holm Automotive Team of Salina

January 20, 2025

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I have been using Holmes in Salina ks for a few years now and always received great service. Highly recommend using Holmes Buick in Salina KS. More

by Tsmith
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan, Ethan Hodges

Jan 21, 2025

Holm Buick GMC responded

Thank you for your kind words and your continued loyalty to Holm Buick GMC of Salina! We value your business and appreciate you recognizing the great service we strive to provide. Sincerely, The Holm Automotive Team of Salina

January 17, 2025

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Great service and changed airbag on recall, oil change, and tire rotation. Thanks to all More

by Vic
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Recommend Dealer
Yes

Other Employees Tagged: Ethan Hodges

Jan 21, 2025

Holm Buick GMC responded

Thank you for your kind words! We appreciate you choosing Holm Buick GMC of Salina for your service needs, including the airbag recall. We strive to provide excellent service and are glad we met your expectations. Sincerely, The Holm Automotive Team of Salina

January 16, 2025

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I recently had to bring my truck to Holm Automotive for a warranty issue, and I couldn’t be more impressed with the service I received from the dealership and Ethan. From the moment I walked in, the staff wa More

by Jessica
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Recommend Dealer
Yes
Jan 16, 2025

Jessica responded

I recently had to bring my truck to Holm Automotive for a warranty issue, and I couldn’t be more impressed with the service I received from the dealership and Ethan. From the moment I walked in, the staff was professional, courteous, and attentive to my concerns. The service team handled my warranty claim promptly and kept me updated throughout the process. They made what could have been a stressful situation completely hassle-free. It’s clear that customer satisfaction is a top priority here. Thank you to the team at Holm for turning a potential headache into a smooth and easy experience. I’ll definitely be recommending your dealership to others!

January 15, 2025

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Great service , got it in early completed repairs on time and kept me informed and explained the inspection results More

by chargerslg
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Recommend Dealer
Yes
Jan 21, 2025

Holm Buick GMC responded

Thank you for sharing your experience. We appreciate you recognizing our commitment to timely service and clear communication. Keeping our customers informed throughout the repair process is a key part of our Customer Care value and reflects our determination to provide the best possible service. We're pleased we could meet your expectations and complete the repairs as scheduled. Sincerely, the Holm Automotive Team of Salina.

January 10, 2025

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Always friendly ,helpful regardless how busy they are,kind to everyone as I sit and wait my turn More

by Marlene Wagoner
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Recommend Dealer
Yes
Jan 21, 2025

Holm Buick GMC responded

Thank you, Marlene Wagoneer, for your kind words. We appreciate you noticing our team's commitment to remaining friendly and helpful, even during busy periods. This reflects our core values of Customer Care and Concern for Others. We strive to treat each customer with kindness and respect, creating a positive experience for everyone who visits us. We value your patience and appreciate your feedback. Sincerely, the Holm Automotive Team of Salina.

January 10, 2025

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I appreciate the people in the service department and how quick they had me done. More

by peristrow
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Recommend Dealer
Yes
Jan 21, 2025

Holm Buick GMC responded

We're glad to hear you appreciated the service department's efficiency. Providing timely service is a key aspect of our Industriousness and reflects our commitment to Customer Care. We understand your time is valuable, and we strive to complete services as quickly as possible without compromising quality. Thank you for your feedback. Sincerely, the Holm Automotive Team of Salina.

January 09, 2025

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Whether you are rotating tires or purchasing a vehicle, the minute you walk into Holm Motor you feel well taken care of. Every single person on staff is genuine, kind, and willing to help. To sum it up, More

by Shelley Thaemert
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Recommend Dealer
Yes
Jan 21, 2025

Holm Buick GMC responded

Thank you for the fantastic review! We are truly honored by your kind words and your commitment to Holm Automotive. Creating a welcoming and supportive environment for every customer, whether for routine maintenance or a vehicle purchase, is a top priority. Your description of our staff as genuine, kind, and willing to help reflects our core values of Customer Care, Concern for Others, and Trustworthiness. We are dedicated to building lasting relationships based on trust, as stated in our mission, and we're so pleased you feel well taken care of. We greatly appreciate your business and look forward to serving you for many years to come. Sincerely, the Holm Automotive Team of Salina.

January 02, 2025

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We have been dealing with Holm Motors for the past four years and have never had any issues! Great people!! More

by bigkbritton
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Recommend Dealer
Yes
Jan 03, 2025

Holm Buick GMC responded

Thank you for your continued loyalty over the past four years! We truly value long-term relationships with our customers. This reflects our mission to build meaningful relationships based on trust and value. We’re so glad to hear you’ve consistently had positive experiences with our team. We appreciate your business and look forward to serving you for many years to come. Sincerely, the Holm Automotive Team of Salina.

December 24, 2024

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Very customer oriented and knowledgeable. Completed the service work as estimated. Keep in contact with findings as they went thru the process. More

by lishawolf79
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Recommend Dealer
Yes
Dec 30, 2024

Holm Buick GMC responded

Thank you for your excellent feedback! We're pleased to hear you found our team customer-oriented and knowledgeable. At Holm Automotive Center, we prioritize clear communication and transparency throughout the service process. Keeping our customers informed of our findings and completing work as estimated is a key part of our commitment to customer care and trustworthiness. We appreciate you recognizing our efforts. Sincerely, the Holm Automotive Team of Salina

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