Lance Farley
Lance Farley at Smithtown Kia

Lance Farley | Page 3

General Manager

Smithtown Kia

726 Middle Country Rd
St. James, NY 11780

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5.0
40 Reviews
5.0

40 Reviews

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40 Reviews of Lance Farley

March 17, 2023

Dealership Rating
Employee Rating

Chad helped me pick out an amazing new car! He was super helpful and informative throughout the whole process. The whole team at Smithtown Kia made the processes seamless! Love my new car!!!! More

by Arianna.rodriguez1399
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bartoli , Erica Bergen, Chad Echezuria

Mar 21, 2023

Smithtown Kia responded

Thank you for leaving us this great review! I am very happy to hear that Chad could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 04, 2023

Dealership Rating
Employee Rating

Absolutely Awesome Experience! No pressure, skilled Salesforce, very helpful w/financing ?'s Gerard's the best! More

by Lori D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerard Rennie , Jeffrey & Allison

Mar 04, 2023

Lori D responded

I cant thank you enough for your patience throughout this entire purchasing experience! Love my new car & your warm welcome to the Kia Family. A special Thank You to Gérard for sticking with me and ensuring I was happy every step of the way, especially my much needed tutorial of my Niro's electronics!!

February 15, 2023

Dealership Rating
Employee Rating

Overall great experience. Gerard was a professional throughout the entire sales process and made it quick and easy. More

by klinitz133
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerard Rennie, Kevin Bartoli

Feb 16, 2023

Smithtown Kia responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

February 07, 2023

Dealership Rating
Employee Rating

Chad was a great salesman and very open and honest with us. He made us feel comfortable about this purchase. More

by anna2310143
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Echezuria

Feb 09, 2023

Smithtown Kia responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

December 06, 2022

Dealership Rating
Employee Rating

Chad and Jeff were amazing. Answered all questions and made experience very enjoyable. Give them a raise!!! More

by Kevin the Viking Jr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Echezuria, Jeff the Viking

Dec 08, 2022

Smithtown Kia responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Chad's and Jeff's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

November 29, 2022

Dealership Rating
Employee Rating

They were awesome. I came all the way from Massachusetts because of their reputation . I wasn’t let down at all . More

by brianbigelow61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerard Rennie, Frank Marinaro, Rick Groff, Scott Preston, Kevin Bartoli , Erica Bergen, Alex Fischler, Kevin Smith, Tyler Williamson

Dec 01, 2022

Smithtown Kia responded

I appreciate you for taking the time to give our dealership such an awesome review! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

Dec 01, 2022

brianbigelow61 responded

No problem, Wish Kevin and everyone a wonderful holiday for me. Brian

September 19, 2022

Dealership Rating
Employee Rating

Excellent customer service! Staff was extremely friendly, knowledgeable and helpful! Lance went above and beyond making sure we were satisfied. He made trading in our old vehicl More

by abesold
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gerard Rennie

Sep 20, 2022

Smithtown Kia responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

February 22, 2022

Dealership Rating
Employee Rating

Very nice, honest and great service! Everything was done super quick from start to finish with our new lease. Great warranties and customer service More

by Avie4545
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Fischler

Feb 23, 2022

Smithtown Kia responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

June 20, 2021

Dealership Rating
Employee Rating

This is the third vehicle we have purchased from Smithtown Kia. Our salesman Gerard's experience made my transition from old to new car a pleasure even when I had decided to expedite delivery. Gera More

by Paulmusteric
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gerard Rennie , Jason Jautze

Jun 21, 2021

Smithtown Kia responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 04, 2021

Dealership Rating
Employee Rating

I cant say enough how happy I am with my car! Mike was absolutely incredible and patient with me. I wanted a very specific trim and color and even though the dealership didnt have it on location, they wer More

by Deanna M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Halliday

Mar 04, 2021

Smithtown Kia responded

Hello Deanna and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Mike was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

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