Lance Dailey
Senior Sales and Leasing Consultant
Muller's Woodfield Acura
1149 W Golf Rd
Hoffman Estates, IL 60169
Professional Bio: One of the reasons I started at Muller’s in November 2016 was to sell something that people actually needed and could get excited about . . . because whether brand new or just new to you, there really is nothing like that feeling of getting into your new car! I want to make the process an outstanding and enjoyable experience. My hope is that you truly enjoy working together to find the right vehicle to drive home – perhaps even having a little fun along the way! "Clients for life" is my goal, and that's only achieved through a world-class customer experience. I look forward to providing that to you throughout your purchase process with me here at Muller's Woodfield Acura. Hope to speak with you soon! Personal Bio: My wife and I have two beautiful, amazing daughters and we live just a short drive from the dealership. Because we're part of this community, it means a great deal to me to assist our "neighbors", as well as welcome those from farther away.
Read moreDealership Experience
8 yrs, 3 mos
Industry Experience
8 yrs, 3 mos
Specialties & Trainings
Top Performer - Acura Client Satisfaction (1 of only 6 associates in the US)
Gold Membership - Acura Council of Sales Excellence
Acura Council of Sales Excellence (COSE) Certified
BA, Communications - Southern Illinois University at Carbondale
Six Sigma Green Belt Trained
ITIL v3 Foundations Certified
BAPL Certified
Project Management Professional v4 (PMP) Trained
View more specialties & trainings686 Reviews
Write a Review686 Reviews of Lance Dailey
January 20, 2025
Lance was a pleasure to deal with from the start to finish, all of his promises were kept, no surprises . Always polite and made us very comfortable throughout the purchase I have already recommended finish, all of his promises were kept, no surprises . Always polite and made us very comfortable throughout the purchase I have already recommended Lance to my best friend for a spring purchase. Thank you Lance ! Have a great 2025 Steve and Robyn More
Other Employees Tagged: Jeff Glicksman
January 16, 2025
I began my day with 2appointments to test drive vehicles different trims. First appointment went ok and the 2nd one was a dead end. I checked my email and seen a reply from Roger on the model I hadn’t seen. different trims. First appointment went ok and the 2nd one was a dead end. I checked my email and seen a reply from Roger on the model I hadn’t seen. I was near by his dealership so I stopped by. He was at the door to greet me and knew exactly who I was and what vehicle I wanted. Roger was professional, knowledgeable, friendly, and very helpful. He helped secure a lender at a lower rate than what I had. I also drove off with a great deal on my trade in. The conversation we had about the trim levels and the pros/cons helped me make the decision I really wanted to make at heart. Thanks again Roger More
Other Employees Tagged: German Perales, Richard Kaskel, John Mavraganis, George Rasiarmos, Mark Stillwater, Jacek Rudzinski, Roger Svab
January 12, 2025
I got my first Acura in 2003- a TL. And have been an Acra customer since. The service dept run by Mark is great as is Ken who takes care of me when I come in for service. I just bought And have been an Acra customer since. The service dept run by Mark is great as is Ken who takes care of me when I come in for service. I just bought a 2025 RDX and Lance helped me with that. It is the first time I’ve dealt with him and I found him to be very knowledgeable and attentive. He answered all questions and was very helpful. Miles, in finance, is amazing! I’ve dealt with him for my last 4 cars and has become a friend. I’m spoiled by the service at Muller’s and the outstanding quality of Acura cars! More
Other Employees Tagged: Myles Bauer, Ken Kasuk, Mark Dettlo
January 07, 2025
The time from walking in the door to driving out with my new MDX A-Spec was about an hour and a half... unbelievable!! But more amazing was the staff, thank you Matt, Lance, Myles and Justin, in no particu new MDX A-Spec was about an hour and a half... unbelievable!! But more amazing was the staff, thank you Matt, Lance, Myles and Justin, in no particular order ;-) More
Other Employees Tagged: Myles Bauer, Matt Lacey , Justin
January 06, 2025
Amazing service! The team was very knowledgeable on the products and very helpful. I love when I’m treated like family instead of a sale. I was not pressured or intim The team was very knowledgeable on the products and very helpful. I love when I’m treated like family instead of a sale. I was not pressured or intimidated. It was the kind of experience you want to have. From sales to finance - my comfort was the focus. Amazing experience!!! More
Other Employees Tagged: Nick Gianacakos, Myles Bauer, Chris Anderson , Andre Iwas
January 02, 2025
Lance was AMAZING to work with and couldn’t have asked for a more thorough and knowledgeable sales person to walk me through all the ins and outs of the MDX. I felt very comfortable with the entire car sh for a more thorough and knowledgeable sales person to walk me through all the ins and outs of the MDX. I felt very comfortable with the entire car shopping experience and didn’t feel rushed or pressured at all by Lance or the Acura Dealership during the process. More
January 02, 2025
Amazing experience. Literally the best, most informed, most helpful, and most available experience. They had everything they said they did, did everything on time, and Literally the best, most informed, most helpful, and most available experience. They had everything they said they did, did everything on time, and made our special needs and short timeline work. It's wonderful to have a place that finds a way to say "yes." We shopped several Acura dealerships across the Midwest and feel lucky we stumbled upon Lance Dailey and the rest of the team and Muller's. More
Other Employees Tagged: Myles Bauer, Matt Lacey
January 02, 2025
We were very happy with my salesperson Lance Dailey. Very professional and knowledgeable. The technical person, Jason was very helpful in answering questions we had. Very professional and knowledgeable. The technical person, Jason was very helpful in answering questions we had. More
Other Employees Tagged: Myles Bauer, Chris Anderson , Jason
January 01, 2025
I bought my first Acura-a 2003 TL from Muller’s and have been with them ever since! They are outstanding! Mark is the service manager and never fails to greet me warmly and makes a point to chat with me. Ke been with them ever since! They are outstanding! Mark is the service manager and never fails to greet me warmly and makes a point to chat with me. Ken is who I see when I bring the car in for any service and is always friendly. My cars have always been so reliable-it’s just usually just maintenance which I always do. I’ve had several sales people but this time I had Lance who was just outstanding! His knowledge of Acuras is amazing and really went out of his way to answer all my questions. I so appreciated it! I’ve always dealt with Miles in finance and I can’t sing his praises enough! He has become a friend and always greets me when I come in. I went to several other dealerships before buying my 2025, but I never got the same feeling walking in there as I do at Muller’s. That was a huge consideration for me. I have to drive a bit to get to Muller’s but it is so worth my time for such excellent service!! Thank you all! More
Other Employees Tagged: Myles Bauer, Ken Kasuk, Mark Dettlo