Lance Dailey
Senior Sales and Leasing Consultant
Muller's Woodfield Acura
1149 W Golf Rd
Hoffman Estates, IL 60169
Professional Bio: One of the reasons I started at Muller’s in November 2016 was to sell something that people actually needed and could get excited about . . . because whether brand new or just new to you, there really is nothing like that feeling of getting into your new car! I want to make the process an outstanding and enjoyable experience. My hope is that you truly enjoy working together to find the right vehicle to drive home – perhaps even having a little fun along the way! "Clients for life" is my goal, and that's only achieved through a world-class customer experience. I look forward to providing that to you throughout your purchase process with me here at Muller's Woodfield Acura. Hope to speak with you soon! Personal Bio: My wife and I have two beautiful, amazing daughters and we live just a short drive from the dealership. Because we're part of this community, it means a great deal to me to assist our "neighbors", as well as welcome those from farther away.
Read moreDealership Experience
8 yrs, 1 mo
Industry Experience
8 yrs, 1 mo
Specialties & Trainings
Top Performer - Acura Client Satisfaction (1 of only 6 associates in the US)
Gold Membership - Acura Council of Sales Excellence
Acura Council of Sales Excellence (COSE) Certified
BA, Communications - Southern Illinois University at Carbondale
Six Sigma Green Belt Trained
ITIL v3 Foundations Certified
BAPL Certified
Project Management Professional v4 (PMP) Trained
View more specialties & trainings667 Reviews
Write a Review667 Reviews of Lance Dailey
November 22, 2024
This car buying experience couldn't have been easier. We were blown away by Lance's professionalism, and knowledge about each car while showing and test driving. We love our new vehicle and cannot thank We were blown away by Lance's professionalism, and knowledge about each car while showing and test driving. We love our new vehicle and cannot thank Lance enough for what a pleasant experience he fostered. More
November 21, 2024
The reason I buy Acuras is because I love my MDXs and I will only get them from Mullers. Why? Because the whole experience is top shelf. Sales, service, and financing. It is the way I like to do business. will only get them from Mullers. Why? Because the whole experience is top shelf. Sales, service, and financing. It is the way I like to do business. Attention to detail. Just today I made an appointment with Lance Dailey to dial in my settings on my new2025 Aspec Advance. Lance had me pull into a service stall. He completely set me up and I was on my way in 30 min. Enough said? MDX number 5 on the road from Mullers. Easy and Simple. Way to go Mullers! More
Other Employees Tagged: Myles Bauer, Jeff Jett, Ken Kasuk
November 20, 2024
I recently had the pleasure of working with Lance to purchase my new car, and I can't speak highly enough of the experience! From the moment I walked into the dealership, Lance was friendly, professiona purchase my new car, and I can't speak highly enough of the experience! From the moment I walked into the dealership, Lance was friendly, professional, and genuinely committed to helping me find the perfect vehicle. He listened carefully to my needs and preferences, providing valuable insights without any pressure. Lance was incredibly knowledgeable about the different models and features, which made the decision-making process much easier for me. He took the time to answer all my questions and even offered a few recommendations that turned out to be exactly what I was looking for! What truly stood out was Lance's dedication to customer satisfaction. He went above and beyond to ensure that all the paperwork was handled smoothly and that I understood every step of the process. I felt respected and valued throughout the entire experience. I’m thrilled with my new car and grateful to Lance for making the buying process enjoyable and stress-free. If you're in the market for a car, I highly recommend reaching out to Lance. You won't be disappointed! Thank you, Lance, for your amazing service! More
Other Employees Tagged: Myles Bauer, Chris Anderson
November 18, 2024
This dealership and Lance are the reason we have continued to buy Acuras! Lance has been our salesman for several years and continues to be professional, patient, and kind. His wealth of knowledge i continued to buy Acuras! Lance has been our salesman for several years and continues to be professional, patient, and kind. His wealth of knowledge is helpful and is always happy to meet our needs. More
November 18, 2024
What can I say Mullers has the whole package Sales Lance Dailey the best! professional knowledgable and respectful of my time. This is so important. Trust him I don’t want to haggle and I want to walk away Dailey the best! professional knowledgable and respectful of my time. This is so important. Trust him I don’t want to haggle and I want to walk away with a great product. I have spent more time in Nordstrum’s for a pair of shoes! That’s a compliment! Miles in underwriting. Easy peasy lemon squeezy.. And lastly I won’t ever leave Mullers because the service department is icing on the cake. More
Other Employees Tagged: Myles Bauer, Ken Kasuk
November 18, 2024
I recently purchased a 2025 Acura MDX from Muller Acura, and it was a fantastic buying experience! Lance, my salesperson, was incredibly patient and thorough in explaining all the features and differences b and it was a fantastic buying experience! Lance, my salesperson, was incredibly patient and thorough in explaining all the features and differences between the various trim levels, which helped me make an informed decision. What really stood out was that I first looked at the MDX back in 2022, and Lance actually remembered me when I walked into the dealership again this year. That level of personal attention and professionalism was impressive and made the process feel seamless. If you're considering a vehicle from Muller Acura, I highly recommend working with Lance. He made what could have been a stressful process into a truly enjoyable one. More
November 14, 2024
I recently had the pleasure of purchasing a car with the help of Lance, and I can genuinely say it was one of the best car-buying experiences I've ever had. From the moment I walked into the dealership, Lan help of Lance, and I can genuinely say it was one of the best car-buying experiences I've ever had. From the moment I walked into the dealership, Lance's friendly demeanor put me at ease. He greeted me with a warm smile and made me feel welcome, which is something that can really set the tone for the entire experience. What stood out most about Lance was his extensive knowledge of the cars on the lot. He was not only familiar with the specifications and features of each vehicle, but he also took the time to understand my individual needs and preferences. Rather than simply pushing sales pitches, he asked thoughtful questions that helped me articulate what I was looking for. This personalized approach made all the difference, as I felt like I was being guided by someone who truly cared about finding the right match rather than just making a sale. Lance was also incredibly informative, providing clear and detailed explanations of the vehicles I was interested in, as well as insights about their performance, safety ratings, and resale value. He took time to compare different models and explained the pros and cons of each without any pressure. I appreciated his honesty; he never made me feel rushed or overwhelmed, which can often happen during the car-buying process. Communication was another area where Lance excelled. He maintained an open dialogue throughout the entire process, eagerly answering any questions I had and ensuring I felt informed every step of the way. His approachable nature made it easy to communicate, making me feel comfortable voicing any concerns or doubts I might have had. In summary, my experience with Lance as my car salesman was nothing short of exceptional. His knowledge, friendliness, and informative style made the car-buying process enjoyable and stress-free. I walked away not only with a fantastic new vehicle but also with the feeling that I had made a well-informed decision. I highly recommend seeking out Lance if you’re in the market for a car – he is a true asset to the dealership! More
Other Employees Tagged: Myles Bauer, Chris Anderson, Susan Pozniak
November 11, 2024
Lance and his team were a pleasure to work with and made the care buying experience a good one. Would definitely recommend using Lance for any car buying needs. the care buying experience a good one. Would definitely recommend using Lance for any car buying needs. More
Other Employees Tagged: Myles Bauer , Justin was great at instructing us on how the vehicle works.
November 04, 2024
I worked with Lance Dailey on leasing a new MDX and I cannot recommend Lance and Muller’s enough! Lance is extremely knowledgeable (he knew EVERY answer to all of my questions, knew every feature of the cannot recommend Lance and Muller’s enough! Lance is extremely knowledgeable (he knew EVERY answer to all of my questions, knew every feature of the cars inside and out - beyond impressive!), patient, kind and not pushy. I will absolutely recommend Lance to my family and friends, and will certainly be back for our future car needs. Great experience with the rest of the Muller’s team as well as the entire process of getting a new car was quick and easy. Thank you, Lance and team! More