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Lance Dailey
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Lance Dailey
Senior Sales and Leasing Consultant
Muller's Woodfield Acura
1149 W Golf Rd
Hoffman Estates, IL 60169
704 Reviews
Professional Bio: One of the reasons I started at Muller’s in November 2016 was to sell something that people actually needed and could get excited about . . . because whether brand new or just new to you, there really is nothing like that feeling of getting into your new car! I want to make the process an outstanding and enjoyable experience. My hope is that you truly enjoy working together to find the right vehicle to drive home – perhaps even having a little fun along the way! "Clients for life" is my goal, and that's only achieved through a world-class customer experience. I look forward to providing that to you throughout your purchase process with me here at Muller's Woodfield Acura. Hope to speak with you soon! Personal Bio: My wife and I have two beautiful, amazing daughters and we live just a short drive from the dealership. Because we're part of this community, it means a great deal to me to assist our "neighbors", as well as welcome those from farther away.
Read moreDealership Experience
8 yrs, 6 mos
Industry Experience
8 yrs, 6 mos
Specialties & Trainings
Top Performer - Acura Client Satisfaction (1 of only 6 associates in the US)
Gold Membership - Acura Council of Sales Excellence
Acura Council of Sales Excellence (COSE) Certified
BA, Communications - Southern Illinois University at Carbondale
Six Sigma Green Belt Trained
ITIL v3 Foundations Certified
BAPL Certified
Project Management Professional v4 (PMP) Trained
704 Reviews
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704 Reviews of Lance Dailey
April 01, 2025
Lance was very detail oriented. He answered all our questions. I had the best test drive experience. He got the car from another dealer to deliver immediately. Overall a great ex He answered all our questions. I had the best test drive experience. He got the car from another dealer to deliver immediately. Overall a great experience buying the car. More
by Rcjagarlamudi9
March 23, 2025
The whole experience from start to finish of the car purchase was very smooth. Lance takes the major credit for being the reason for us to pick this dealership. He articulated everything well without be purchase was very smooth. Lance takes the major credit for being the reason for us to pick this dealership. He articulated everything well without being the pushy salesman. He kept us informed on the status regularly. Overall a great experience and a great car. Thank you Lance. More
by suzie K
March 22, 2025
My experience with Mueller Acura has been exceptional. This is my second RDX from this dealership and everything from the service and sales has been top notch. Lance was very knowledgeable and took the ti This is my second RDX from this dealership and everything from the service and sales has been top notch. Lance was very knowledgeable and took the time to explain the little details. I appreciate his approach with us and allowing us time to make our decision. I will be referring him and the dealership to anyone I know looking to buy a car. More
by Ahauck57
March 19, 2025
I would give 5 out of 5 for Lance our salesman who was so patient and helpful. I gave 4 out of 5 to the dealer itself because I was not quite satisfied with the manager and how we had to ask 100 times for a patient and helpful. I gave 4 out of 5 to the dealer itself because I was not quite satisfied with the manager and how we had to ask 100 times for a floor-mat. More
by murteza
Other Employees Tagged: Brian Escobar
March 15, 2025
I can't say enough about my buying experience with Lance Dailey at Woodfield Acura. It sure helps when the MDX is such a superior vehicle. That said, Lance was patient and very knowledgeable about the car. Dailey at Woodfield Acura. It sure helps when the MDX is such a superior vehicle. That said, Lance was patient and very knowledgeable about the car. The negotiation was straight forward and on point. I might also add that Jonathan, the Tech rep, did a complete run down of the vehicle to the point I felt confident when driving away with my new MDX. In finance, Myles was equally succinct in explaining the extended protection plan. All deserve a 10/10 rating! All in All a Great Buying Experience Patrick Dillon Chicago More
by Mrpjd1
Other Employees Tagged: Myles Bauer , Jonathan Tech Rep.
March 14, 2025
I had an excellent experience working with Lance! From start to finish, he demonstrated integrity and professionalism, making the entire car-buying process smooth and stress-free. Unlike other salesp From start to finish, he demonstrated integrity and professionalism, making the entire car-buying process smooth and stress-free. Unlike other salespeople, Lance never made me feel pressured; instead, he took the time to listen to what I needed and worked with me to find the best option. He was incredibly flexible, accommodating my schedule and ensuring I had all the information I needed to make a confident decision. His customer service was top-notch, and it was clear he genuinely cared about my satisfaction rather than just making a sale. If you’re looking for a trustworthy and knowledgeable salesperson, I highly recommend Lance! More
by Lexjordan927
March 04, 2025
This is our 2nd purchase with Muller Acura. We came back because we had such a good experience the first time. Lance, Matt, Myles and Justin were so helpful, positive, and customer focused. E We came back because we had such a good experience the first time. Lance, Matt, Myles and Justin were so helpful, positive, and customer focused. Everything went so smoothly. Thank you Muller Acura! More
by BC
Other Employees Tagged: Myles Bauer, Matt Lacey
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