Lance Dailey | Page 71
Senior Sales and Leasing Consultant
Muller's Woodfield Acura
1149 W Golf Rd
Hoffman Estates, IL 60169
Professional Bio: One of the reasons I started at Muller’s in November 2016 was to sell something that people actually needed and could get excited about . . . because whether brand new or just new to you, there really is nothing like that feeling of getting into your new car! I want to make the process an outstanding and enjoyable experience. My hope is that you truly enjoy working together to find the right vehicle to drive home – perhaps even having a little fun along the way! "Clients for life" is my goal, and that's only achieved through a world-class customer experience. I look forward to providing that to you throughout your purchase process with me here at Muller's Woodfield Acura. Hope to speak with you soon! Personal Bio: My wife and I have two beautiful, amazing daughters and we live just a short drive from the dealership. Because we're part of this community, it means a great deal to me to assist our "neighbors", as well as welcome those from farther away.
Read moreDealership Experience
10 yrs, 1 mo
Industry Experience
10 yrs, 1 mo
Specialties & Trainings
Platinum Membership - Acura Council of Sales Excellence
Top Performer - Acura Client Satisfaction (1 of only 6 associates in the US)
Acura Council of Sales Excellence (COSE) Certified
BA, Communications - Southern Illinois University at Carbondale
Six Sigma Green Belt Trained
ITIL v3 Foundations Certified
BAPL Certified
Project Management Professional v4 (PMP) Trained
862 Reviews
Write a Review862 Reviews of Lance Dailey
January 28, 2020
Lance is very organized, knowledgeable and he made our 2nd experience at Acura very satisfying! Appointment was easy to make. He responded to communications on efficiently. He’s very personable which is r 2nd experience at Acura very satisfying! Appointment was easy to make. He responded to communications on efficiently. He’s very personable which is really nice. Phenomenal experience again! More
Other Employees Tagged: Mike Katz
January 28, 2020
Lance did a great job with us and made us feel welcomed and valued during the buying process. He was very knowledgeable and took the time to get to know us and what we needed. and valued during the buying process. He was very knowledgeable and took the time to get to know us and what we needed. More
January 17, 2020
Only one word to describe my car buying experience at Muller's Woodfield Acura - "PHENOMENAL" . I worked with Lance and am truly glad I found such gem of a person to help me thru this whole process. La Muller's Woodfield Acura - "PHENOMENAL" . I worked with Lance and am truly glad I found such gem of a person to help me thru this whole process. Lance is an exceptional salesperson who stands out from all other sales people I met so far . He spent a great deal of time answering my questions making sure I understand every aspect, he never pushes you to make any decisions , he keeps things simple,clear,transparent and straightforward. He also has that personal touch which makes you feel at home. On the day of delivery Lance and Myles(Finance Director)made sure everything was in order, documents were ready to sign , car was detailed perfectly and ready for delivery on time , no last-minute hustle . Myles ensured we understand financing terms clearly and helped us make a choice on available care packages. Lance also arranged a porter to pick us up from a nearby metra station. I researched the market extensively before finalizing to buy my Acura MDX , I visited several Acura dealerships in Chicagoland and found none of them to be even close to the sort of experience offered at this dealership. They are unmatched in terms of customer service, pricing and transparency. My advice to all prospective buyers - Do yourself a favor and visit this dealership at least once before you decide upon purchasing elsewhere.You will not be disappointed. More
Other Employees Tagged: Myles Bauer, Chris Eugenis, Danielle Smith
January 17, 2020
Lance Dailey - Exceptional Customer Service I purchased a new 2020 Acura RDX on January 4, 2020. This is the second vehicle I have purchased from Muller's. Lance Dailey was extremely professio I purchased a new 2020 Acura RDX on January 4, 2020. This is the second vehicle I have purchased from Muller's. Lance Dailey was extremely professional and personable, which made the purchase a very pleasant experience. I hope Lance is at Muller's in five years when I purchase my next vehicle. More
January 07, 2020
Good service When I lease a nice car, I am very happy to meet a good dealer. His name is Lance. He was great to explain RDX and solved our financial problems. When I lease a nice car, I am very happy to meet a good dealer. His name is Lance. He was great to explain RDX and solved our financial problems. I recommend Lance and Muller Acura More
January 03, 2020
Best car buying experience provided by Lance Dailey We had the best car buying experience working with Lance. He was knowledgeable, patient, and was great about following up. Muller’s is competitively We had the best car buying experience working with Lance. He was knowledgeable, patient, and was great about following up. Muller’s is competitively priced and salespeople like Lance really make the experience more enjoyable. More
January 02, 2020
Extremely positive experience with Lance Dailey! Lance Extremely positive experience with Lance Dailey! He never made us feel pressured either. Lance provided us with exceptional service and was the best c Extremely positive experience with Lance Dailey! He never made us feel pressured either. Lance provided us with exceptional service and was the best car-buying experience we have ever had. He was very thorough and patient from the first phone call to even after the deal was done! When a question was asked, he gave us an honest, direct answer. No BS or blowing smoke type of answers, which is what I appreciated a lot. Lance's involvement was the key to getting the deal completed for us! We are now enjoying our new car! More
December 31, 2019
Amazing experience Lance was awesome, he knows about car as well as knowing about the customer. He take great care about customer and listen to what they want. Highly re Lance was awesome, he knows about car as well as knowing about the customer. He take great care about customer and listen to what they want. Highly recommended More
December 23, 2019
Amazing Experience! I highly recommend Lance and the Mullers team! I immediately felt that they cared about making the process easy for me. My husband and I had very litt I highly recommend Lance and the Mullers team! I immediately felt that they cared about making the process easy for me. My husband and I had very little time to make it all happen and they were quick and efficient without sacrificing thoroughness. He will be my go to for future vehicles and I can’t thank Lance enough for everything! More

