Lacye Laning
Lacye Laning at Northside Honda

Lacye Laning | Page 9

Service Advisor

Northside Honda

9100 San Pedro Ave
San Antonio, TX 78216

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4.9
96 Reviews
4.9

96 Reviews

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96 Reviews of Lacye Laning

May 14, 2024

Dealership Rating
Employee Rating

Great customer service. Lacey was very professional and helpful, and patiently answered all my questions. More

by OXYCAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2024

Northside Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Lacey here at Northside Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Jaime Anteola General Manager

May 14, 2024

Dealership Rating
Employee Rating

Layce was professional, personable ,and caring. She showed genuine interest in my repair concerns. She kept me informed on all the details of my repair. I would highly recommend Layce and Northsi More

by WEAVERMK2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2024

Northside Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jaime Anteola General Manager

May 14, 2024

Dealership Rating
Employee Rating

Great customer service. Always take my cars there. They are fast and always do a great job in their work. More

by EBARAJAS2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Hannawi

May 14, 2024

Northside Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Northside Honda. Jaime Anteola General Manager

May 09, 2024

Dealership Rating
Employee Rating

This dealership meets most of my needs. Their Service Department communication technology is great! I only wish they would honor other Honda dealerships competitive Service Specials coupons More

by happycamper24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2024

Northside Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jaime Anteola General Manager

May 07, 2024

Dealership Rating
Employee Rating

Lacey has been my GO-TO service agent since I moved to San Antonio from Los Angeles. She is highly educated in Honda's services and does a fab job at making sure we understand what is needed for our vehic More

by DERRICKJGARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2024

Northside Honda responded

Derrick, Thank you so much for your kind words for Lacey and for leaving us this wonderful feedback! Jaime Anteola General Manager

May 07, 2024

Dealership Rating
Employee Rating

This dealership has always been very professional and very accommodating to customers needs.Pleasing to do business with. More

by ALBERTA.HANDY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2024

Northside Honda responded

Hello Alberta: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jaime Anteola General Manager

May 03, 2024

Dealership Rating
Employee Rating

I'm treated so well by Layce Laning that I wouldn't want to have anyone else! More

by TOR56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2024

Northside Honda responded

Thank you for your business and this review. We're happy to hear that Layce and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jaime Anteola General Manager

May 02, 2024

Dealership Rating
Employee Rating

My new CRV with only 1500 miles on it got a flat. They fixed it and it was ready to go. More

by sherry.willome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2024

Northside Honda responded

Thanks for sharing about your experience with Northside Honda. We appreciate your business, Sherry, and hope to see you again soon! Jaime Anteola General Manager

May 01, 2024

Dealership Rating
Employee Rating

We always get good and fast service. The process runs very smoothly. Lacye was friendly and very easy to work with. More

by CBAUMGARDNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2024

Northside Honda responded

Thank you for taking the time to share your thoughts on working with Layce and our team. We're glad to hear we delivered such a great experience! Jaime Anteola General Manager

April 30, 2024

Dealership Rating
Employee Rating

Everyone at Northside Honda has ALWAYS been wonderful to me. I wish I actually traded/bought my truck from you guys. I definitely would recommend Northside Honda to anyone. Thank you for everything you guys More

by GCHILD262001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexa Olivo, Noah Morales

May 01, 2024

Northside Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Northside Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Jaime Anteola General Manager

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