Lacye Laning
Lacye Laning at Northside Honda
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Lacye Laning

Service Advisor

Northside Honda

9100 San Pedro Ave
San Antonio, TX 78216

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5.0
45 Reviews
5.0

45 Reviews

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45 Reviews of Lacye Laning

June 26, 2024

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Employee Rating

Lacey from the very beginning was very helpful and directed with her response to getting my car fixed. Had it fixed before I got to the dealership had a great experience with Lacey and the Honda deale More

by ETTREVINO3
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Recommend Dealer
Yes

Other Employees Tagged: Steven Strawn , Bobby sales . Great

Jun 26, 2024

Northside Honda responded

Thank you for your kind words for Lacye and our team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Northside Honda. Jaime Anteola General Manager

June 24, 2024

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Honda serviced my car perfectly! Lacey was so helpful when setting up my service and taking my well being into consideration. Thank you Lacey and Northside Honda. More

by MCCLLS
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Recommend Dealer
Yes
Jun 24, 2024

Northside Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lacey met your expectations. Thank you again for choosing Northside Honda. We look forward to having you as one of our valued customers for many more years to come! Jaime Anteola General Manager

June 23, 2024

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The service advisor was courteous and listened to our concerns. The service requested was completed and they assisted me with replacing the battery and honoring the prorated warranty amount. More

by TERESADM1980
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Recommend Dealer
Yes

Other Employees Tagged: Noah Morales

Jun 23, 2024

Northside Honda responded

Thank you for your very kind review. Noah, and Lacey were able to strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Northside Honda. Jaime Anteola General Manager

June 21, 2024

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I was received at the service bay by Ms. Laning who explained each of the services my vehicle would receive. She then guided me to the customer waiting area which was very clean and comfort More

by texex73
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Recommend Dealer
Yes
Jun 21, 2024

Northside Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jaime Anteola General Manager

June 20, 2024

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Lacy is an outstanding representative for your company. She’s very professional and diligent in handling everything we needed for our vehicle. Always a pleasure to work with. More

by IRWINSINTHEUS
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Recommend Dealer
Yes
Jun 20, 2024

Northside Honda responded

Thanks for sharing your thoughts about your experience with Northside Honda. We appreciate your business and hope to see you again soon! Jaime Anteola General Manager

June 19, 2024

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Layce and the techs were very helpful in our understanding of the repairs needed. Thanks More

by HEATHHADLEY60
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Recommend Dealer
Yes
Jun 19, 2024

Northside Honda responded

Thanks for sharing about your experience with Northside Honda. We appreciate your business and hope to see you again soon! Jaime Anteola General Manager

June 15, 2024

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Great experience with the service team and Lacye is very good about follow up and explaining what needed to be done to my truck. More

by MNEAL5
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Recommend Dealer
Yes
Jun 17, 2024

Northside Honda responded

Thank you for your business and this review. We're happy to hear that Lacye and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Jaime Anteola General Manager

June 14, 2024

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Was in and out in an hour for my yearly service checkup on my 2018 Honda. Very pleased with Honda Service Center employees. More

by HOWARDMDH
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Recommend Dealer
Yes
Jun 14, 2024

Northside Honda responded

Howard, it has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you for choosing Northside Honda; we look forward to having you as a valued customer for many years to come! Jaime Anteola General Manager

June 14, 2024

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Great customer service , and didn’t have a long wait time for my oil change Great snacks also 😁 More

by EBONYGIRLINTEXAS
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Recommend Dealer
Yes
Jun 14, 2024

Northside Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jaime Anteola General Manager

June 13, 2024

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Lacye Is the best service advisor and ONLY service advisor that acknowledges me , she takes the best care of me and my vehicule giving me details about my service and explaining pricing. If shes not w More

by AMETHYST.ALDRICH
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Recommend Dealer
Yes
Jun 14, 2024

Northside Honda responded

Thank you for your business and this review. We're happy to hear that Lacye and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Jaime Anteola General Manager

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