Lacey Skelton
Lacey Skelton at Shottenkirk Chrysler Dodge Jeep Ram Prosper

Lacey Skelton | Page 3

Service Advisor

Shottenkirk Chrysler Dodge Jeep Ram Prosper

2550 W University Dr
Prosper, TX 75078

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4.9
52 Reviews
4.9

52 Reviews

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52 Reviews of Lacey Skelton

September 05, 2025

Dealership Rating
Employee Rating

No wait for service. Service tech was more than helpful and salesman were nice and very informative. More

by Samiam113015
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Will Chikonyora

Sep 05, 2025

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your wonderful review! We’re pleased to hear that you experienced no wait for service and that our team was helpful and informative. At Shottenkirk Prosper Chrysler Dodge Jeep Ram, we strive to provide excellent service to all our customers. We hope to see you again soon! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

August 17, 2025

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Employee Rating

I have bought many vehicles from Dealers in my 70 years of existence and dealt with many Service Depts. and making a long long story short all I can say is this was by far the most pleasant experience I ha More

by duallytim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2025

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Chrysler Dodge Jeep Ram Prosper, we look forward to having you as a valued customer for many years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

Aug 18, 2025

duallytim responded

Great Service Dept

August 09, 2025

Dealership Rating
Employee Rating

Lacy is very professional, polite respectful, service advisor. Lacy has been my advisor ever since we purchased the 2021 ram 3500. Them maintenance crew does professional services. On a timely manner! More

by davidbenson62
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jason Bender

Aug 09, 2025

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chrysler Dodge Jeep Ram Prosper to be a positive one. Please don't hesitate to reach out if you need anything else.

July 17, 2025

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I have owned 2 Jeeps now and Shottenkirk has been outstanding in helping me with purchasing, servicing and trade-in More

by Rfellhauer
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Recommend Dealer
Yes
Jul 17, 2025

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your wonderful review! We're thrilled to hear that your experiences with Shottenkirk Prosper Chrysler Dodge Jeep Ram have been outstanding during your journey with your Jeeps. We appreciate your trust in us for purchasing, servicing, and trade-ins. We look forward to continuing to serve you in the future! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

July 11, 2025

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The service department is great, I left my last dealer after 20 years and they have earned my business More

by brucemilloy
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Kingsley

Jul 12, 2025

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your wonderful feedback, Bruce! We’re thrilled to hear that you’ve found our service department at Shottenkirk Prosper Chrysler Dodge Jeep Ram to be exceptional. Earning your business means a lot to us, and we look forward to serving you for many more years to come. Don't hesitate to reach out if you need anything! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

July 09, 2025

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Understood the challenges and helped well. Good service and well organised. Took care and informed about all the events of the service. More

by ravikumarvaddi2017
Service Price Transparency
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Recommend Dealer
Yes
Jul 10, 2025

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with the service at Shottenkirk Prosper Chrysler Dodge Jeep Ram. Our team strives to provide excellent care and communication throughout the process. We appreciate your feedback and hope to see you again soon! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

June 06, 2025

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Employee Rating

Coolant exchange was prompt and staff was very friendly. I was kept informed on the progress of the service. More

by jim.holihan
Service Price Transparency
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Recommend Dealer
Yes
Jun 06, 2025

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your review, Jim! We're glad to hear that your coolant exchange at Shottenkirk Prosper Chrysler Dodge Jeep Ram was prompt and that our staff made your experience enjoyable. Keeping you informed on the progress of your service is important to us. We appreciate your feedback and look forward to seeing you again. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

May 31, 2025

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The service department has always been straightforward, efficient and helpful. I always get my truck back in better shape. More

by krspringer
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 31, 2025

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your kind words! We're thrilled to hear that you find our service department at Shottenkirk Prosper Chrysler Dodge Jeep Ram to be straightforward, efficient, and helpful. It's great to know that your truck is always returned in better shape. We appreciate your feedback and look forward to serving you again! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

November 09, 2024

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This is the best CJDR dealership in the area. I will be returning here for all of my service needs. More

by jerawlins
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Recommend Dealer
Yes
Nov 11, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 08, 2024

Dealership Rating
Employee Rating

The associates were helpful and pricing was competitive even before starting negotiations. Treatment was fair and financial department was helpful and friendly. More

by MJJ66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Couturier, Trey Woodley

Nov 11, 2024

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

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