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Lacey Skelton

Overview Reviews (52) Inventory (467)

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Lacey Skelton

Lacey Skelton | Page 2

Service Advisor

Shottenkirk Chrysler Dodge Jeep Ram Prosper

2550 W University Dr
Prosper, TX 75078

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4.9

52 Reviews

Overview Reviews (52) Inventory (467)

4.9

52 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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52 Reviews of Lacey Skelton

January 12, 2026

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Always friendly and good service. Quick to help out and answer any and all questions. Quick to help out and answer any and all questions. More

by Raymond

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Recommend Dealer

Yes

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Jan 12, 2026 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

January 11, 2026

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The service department was very professional and walked us through the recommendations needed and told us how long tthe servuce was going yo take. They delivered on time and again the service was excellent us through the recommendations needed and told us how long tthe servuce was going yo take. They delivered on time and again the service was excellent More

by Wj3k3

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jordyn Runte

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Jan 11, 2026 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chrysler Dodge Jeep Ram Prosper to be a positive one. Please don't hesitate to reach out if you need anything else. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

January 01, 2026

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Highly recommend Scottenkirk in Prosper. Very professional service and keeps you well informed on how your service is going. Didn’t know there was an update till Lacey told me, which took mo Very professional service and keeps you well informed on how your service is going. Didn’t know there was an update till Lacey told me, which took more time. Didn’t mind because the communication was great. More

by Raymond

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 01, 2026 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chrysler Dodge Jeep Ram Prosper. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

December 11, 2025

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I always have great service at Shottenkirk Chrysler, my vehicle is always ready the time is promised and never have any issues. My service advisor Lacey always keeps me updated when my vehicle is getting r vehicle is always ready the time is promised and never have any issues. My service advisor Lacey always keeps me updated when my vehicle is getting repaired. More

by h.eri89

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Workmanship

Service Time

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Recommend Dealer

Yes

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Dec 11, 2025 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thanks for sharing about your experience with Shottenkirk Chrysler Dodge Jeep Ram Prosper. We appreciate your business and hope to see you again soon! We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

December 05, 2025

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Lacy and Cody is always very helpful. Lacy is my adviser and she always stays in contact letting me know the progress of my repairs. Lacy is my adviser and she always stays in contact letting me know the progress of my repairs. More

by thepcguy733

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Recommend Dealer

Yes

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Dec 05, 2025 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

November 06, 2025

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The service department was easy to work and did the repair in a timely manner and kept us updated on the status of the repair repair in a timely manner and kept us updated on the status of the repair More

by timanders

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Recommend Dealer

Yes

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Nov 06, 2025 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your positive review! We're glad to hear that our service department made your experience easy and kept you updated throughout the repair process. We appreciate your support and hope to see you again at Shottenkirk Prosper Chrysler Dodge Jeep Ram! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

October 22, 2025

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I always have great customer service at this dealership. My service advisor keeps me updated all the time and I always get my vehicle back when it was promised. My service advisor keeps me updated all the time and I always get my vehicle back when it was promised. More

by h.eri89

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 22, 2025 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

October 07, 2025

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Lacey S and the entire service department was amazing. Very communicative, polite and knowledgeable. The folks in the parts department that also helped me were outstanding. My only gripe is I got a sleep Very communicative, polite and knowledgeable. The folks in the parts department that also helped me were outstanding. My only gripe is I got a sleepy sales call from a guy named Rick or Rike asking if I wanted to trade in my ram towards a F250. I don’t really care for shifty sales tactics when I just want to get my vehicle repaired. Nice attempt I suppose. More

by james.oknowsky

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Recommend Dealer

Yes

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Oct 08, 2025 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

James, thank you for taking the time to share your thoughts on working with Lacey and our team. We're glad to hear we delivered such a great experience! We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

September 18, 2025

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They're helpful as always. Just like when I bought my vehicle from them last July Just like when I bought my vehicle from them last July More

by NJPuentes

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Samantha Olinger

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Sep 18, 2025 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

September 05, 2025

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I always have excellent service at Shottenkirk CDJR Prosper. My service advisor Lacey always keep me up to date on my vehicle. I never had any problem and always get my vehicle when promised. Prosper. My service advisor Lacey always keep me up to date on my vehicle. I never had any problem and always get my vehicle when promised. More

by h.eri89

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 05, 2025 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

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