LaTonya White
LaTonya White at Lexus of Chattanooga
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LaTonya White

Director of First Impressions

Lexus of Chattanooga

2135 Chapman Rd
Chattanooga, TN 37421

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5.0
14 Reviews
5.0

14 Reviews

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14 Reviews of LaTonya White

October 16, 2024

Dealership Rating
Employee Rating

Bought my RX350 today. What a beautiful dealer ship and my salesman, Ralph Paty was the best of the best. Loving my car and my new friends at Lexus of Chattanooga! Was suc More

by kathywhite
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Oct 22, 2024

Lexus of Chattanooga responded

Thank you so much, Kathy! We’re thrilled to hear that you had a wonderful experience with Ralph Paty and that you’re loving your new RX350! It’s fantastic to know that you enjoyed our dealership and felt welcomed as part of the Lexus of Chattanooga family. If you ever need anything or have questions, don’t hesitate to reach out. We look forward to serving you again in the future! Enjoy your beautiful new car!

September 07, 2024

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Working with this dealership was the most enjoyable dealership I’ve ever worked with on purchasing A vehicle. The entire staff from the sales team to the finance department to the managers nothing but More

by Jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Emerson, Marc Bales , Josiah with finance dept. fantastic

Sep 10, 2024

Lexus of Chattanooga responded

Thank you so much for your kind words! We are beyond thrilled to hear that you and your wife had such an enjoyable experience with us here at Lexus of Chattanooga. It truly means the world to us that you traveled 250 miles to work with our team, and we’re honored to have earned your trust. Our entire staff, from sales to finance and management, strives to make every experience as welcoming and seamless as possible, and it’s wonderful to hear that came through during your visit. We can’t wait to welcome you both back for future purchases! Safe travels, and thank you again for choosing us!

July 31, 2024

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Love Lexus of Chattanooga! Absolutely the best!! Fred was Awesome and so honest and helpful. Fred is A-plus and has a great personality. He got me in a SUV I LOVE 2025 NX More

by Pearl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 05, 2024

Lexus of Chattanooga responded

Thank you for your wonderful review! We’re thrilled to hear that you love Lexus of Chattanooga and that Fred was able to assist you so effectively. It’s fantastic to know you’re enjoying your new 2025 NX 350h! We appreciate your kind words and look forward to serving you again in the future.

Jul 31, 2024

Pearl responded

Pearl Love Lexus of Chattanooga! Absolutely the best!! Fred was Awesome and so honest and helpful. Fred is A-plus and has a great personality. He got me in a SUV I LOVE 2025 NX 350h👍💙

Aug 06, 2024

Pearl responded

Also Justin in finance was GREAT also!! Very helpful and knowledgeable and has a GREAT personality!! Love Lexus of Chattanooga!!

June 15, 2024

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The ability to get started online and have a contact person (Marc) when I walked in definitely set the tone of the experience. Many of the staff worked with me on this purchase which made it near effort More

by Kids9596
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 17, 2024

Lexus of Chattanooga responded

Thank you for sharing your wonderful experience with us! We're thrilled to hear that your purchase journey with Lexus of Chattanooga was seamless and enjoyable. It's fantastic to know that our online process and the assistance of Marc, Justin, and Allie helped set the tone and made your experience effortless. Providing quality service and a seamless experience is what we strive for, and we're delighted that you experienced just that. We truly appreciate your trust in us for your first vehicle purchase in 12 years, and we're confident that your NX will exceed your expectations in terms of quality and performance. Thank you again for choosing Lexus of Chattanooga. If there's anything more we can assist you with in the future, please don't hesitate to reach out.

April 27, 2024

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Fred was great to deal with, fair and honest. Everything was easy to understand. Returning to Lexus of Chattanooga was an easy choice after my experience with the service department. Five stars d More

by dkolesa1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fred Fortson , Josiah in Finance

May 01, 2024

Lexus of Chattanooga responded

Thank you for your glowing review! We're thrilled to hear that Fred provided you with a great experience at Lexus of Chattanooga—fair, honest, and making everything easy to understand. Your satisfaction is our priority, and we're grateful for your recommendation. It's fantastic to know that your positive experience with our service department influenced your decision to return to us for your car-buying needs. We truly appreciate your kind words and your loyalty. If there's anything else we can assist you with, please don't hesitate to let us know. We're here for you!

April 06, 2024

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Marc was very helpful and patient. I had a great experience with Marc and Lexus. I would recommend 100 times over! More

by candiceclowers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robbie Bales, Marc Bales

Apr 15, 2024

Lexus of Chattanooga responded

Thank you for your wonderful feedback! We're thrilled to hear that Marc provided you with helpful and patient assistance at Lexus of Chattanooga. Ensuring a great experience for our customers is our top priority, and we're delighted that Marc's service exceeded your expectations. Your recommendation means a lot to us, and we truly appreciate your support. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We're here to ensure your continued satisfaction!

February 22, 2024

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Best vehicle purchase experience ever! Dealt with Robbie and Marc Bales over the phone initially and they had the exact SUV I was looking for.....drove from Marietta, GA to Chattanooga t More

by Teresa.a.meier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2024

Lexus of Chattanooga responded

Thank you for sharing your wonderful experience with us at Lexus of Chattanooga! We're thrilled to hear that your vehicle purchase experience was the best ever. It's great to know that Robbie, Marc Bales, and the entire staff provided excellent service, demonstrating honesty, professionalism, and accommodation. We appreciate your recommendation and are pleased that you found the exact SUV you were looking for. If there's anything more we can do for you or if you have any suggestions, please feel free to let us know. We value your trust and look forward to serving you again in the future!

February 19, 2024

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Fred was very easy to work with, pleasant and not pushy. He has an awesome personality. So glad we got to do business with Fred! More

by Gchisam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2024

Lexus of Chattanooga responded

Thank you for sharing your positive experience working with Fred! We're delighted to hear that he was easy to work with, pleasant, and not pushy. It's great to know that his awesome personality made your business interaction enjoyable. We appreciate your kind words, and if there's anything more we can do for you or if you have any suggestions, please feel free to let us know. We value your trust and are grateful for the opportunity to serve you. We look forward to any future interactions with you!

February 16, 2024

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Lexus of Chattanooga was great to work with. I wanted a specific vehicle and Fred Fortson found it for me. Everyone was friendly and helpful. More

by Jill
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Fred Fortson, Aaron Schreiner

Feb 26, 2024

Lexus of Chattanooga responded

Thank you for sharing your positive experience with Lexus of Chattanooga! We're thrilled to hear that Fred Fortson was able to find the specific vehicle you wanted. It's great to know that everyone was friendly and helpful throughout the process. If there's anything more we can do for you or if you have any suggestions, please feel free to let us know. We appreciate your trust and look forward to serving you again in the future!

February 09, 2024

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We purchased a 2024 lexus rx500h sport performance. Our salesman was fred fortson. He was easy to deal with. Highly recommend Fred. The finance office and tech department we're great. Our we exper More

by Rlanfam08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fred Fortson , Taylor Gibson, Man in tech dept

Feb 12, 2024

Lexus of Chattanooga responded

Congratulations on your new 2024 Lexus RX500h Sport Performance! We are thrilled to hear that your experience with Lexus of Chattanooga, and particularly with Fred Fortson, was a pleasure. Thank you for recommending Fred; we will make sure to pass on your kind words to him. It's wonderful to know that the finance office and tech department also contributed to making your overall experience great. We appreciate your feedback and are here to provide continued support throughout your Lexus ownership. If you ever have more feedback or if there's anything else we can assist you with, please feel free to reach out. We value your trust and look forward to serving you in the future.

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