LaTonya White

Lexus of Chattanooga responded

Thank you so much, Kathy! We’re thrilled to hear that you had a wonderful experience with Ralph Paty and that you’re loving your new RX350! It’s fantastic to know that you enjoyed our dealership and felt welcomed as part of the Lexus of Chattanooga family. If you ever need anything or have questions, don’t hesitate to reach out. We look forward to serving you again in the future! Enjoy your beautiful new car!

Lexus of Chattanooga responded

Thank you so much for your kind words! We are beyond thrilled to hear that you and your wife had such an enjoyable experience with us here at Lexus of Chattanooga. It truly means the world to us that you traveled 250 miles to work with our team, and we’re honored to have earned your trust. Our entire staff, from sales to finance and management, strives to make every experience as welcoming and seamless as possible, and it’s wonderful to hear that came through during your visit. We can’t wait to welcome you both back for future purchases! Safe travels, and thank you again for choosing us!

Lexus of Chattanooga responded

Thank you for your wonderful review! We’re thrilled to hear that you love Lexus of Chattanooga and that Fred was able to assist you so effectively. It’s fantastic to know you’re enjoying your new 2025 NX 350h! We appreciate your kind words and look forward to serving you again in the future.

Lexus of Chattanooga responded

Thank you for sharing your wonderful experience with us! We're thrilled to hear that your purchase journey with Lexus of Chattanooga was seamless and enjoyable. It's fantastic to know that our online process and the assistance of Marc, Justin, and Allie helped set the tone and made your experience effortless. Providing quality service and a seamless experience is what we strive for, and we're delighted that you experienced just that. We truly appreciate your trust in us for your first vehicle purchase in 12 years, and we're confident that your NX will exceed your expectations in terms of quality and performance. Thank you again for choosing Lexus of Chattanooga. If there's anything more we can assist you with in the future, please don't hesitate to reach out.

Lexus of Chattanooga responded

Thank you for your glowing review! We're thrilled to hear that Fred provided you with a great experience at Lexus of Chattanooga—fair, honest, and making everything easy to understand. Your satisfaction is our priority, and we're grateful for your recommendation. It's fantastic to know that your positive experience with our service department influenced your decision to return to us for your car-buying needs. We truly appreciate your kind words and your loyalty. If there's anything else we can assist you with, please don't hesitate to let us know. We're here for you!

Lexus of Chattanooga responded

Thank you for your wonderful feedback! We're thrilled to hear that Marc provided you with helpful and patient assistance at Lexus of Chattanooga. Ensuring a great experience for our customers is our top priority, and we're delighted that Marc's service exceeded your expectations. Your recommendation means a lot to us, and we truly appreciate your support. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We're here to ensure your continued satisfaction!

Lexus of Chattanooga responded

Thank you for sharing your wonderful experience with us at Lexus of Chattanooga! We're thrilled to hear that your vehicle purchase experience was the best ever. It's great to know that Robbie, Marc Bales, and the entire staff provided excellent service, demonstrating honesty, professionalism, and accommodation. We appreciate your recommendation and are pleased that you found the exact SUV you were looking for. If there's anything more we can do for you or if you have any suggestions, please feel free to let us know. We value your trust and look forward to serving you again in the future!

Lexus of Chattanooga responded

Thank you for sharing your positive experience working with Fred! We're delighted to hear that he was easy to work with, pleasant, and not pushy. It's great to know that his awesome personality made your business interaction enjoyable. We appreciate your kind words, and if there's anything more we can do for you or if you have any suggestions, please feel free to let us know. We value your trust and are grateful for the opportunity to serve you. We look forward to any future interactions with you!

Lexus of Chattanooga responded

Thank you for sharing your positive experience with Lexus of Chattanooga! We're thrilled to hear that Fred Fortson was able to find the specific vehicle you wanted. It's great to know that everyone was friendly and helpful throughout the process. If there's anything more we can do for you or if you have any suggestions, please feel free to let us know. We appreciate your trust and look forward to serving you again in the future!

Lexus of Chattanooga responded

Congratulations on your new 2024 Lexus RX500h Sport Performance! We are thrilled to hear that your experience with Lexus of Chattanooga, and particularly with Fred Fortson, was a pleasure. Thank you for recommending Fred; we will make sure to pass on your kind words to him. It's wonderful to know that the finance office and tech department also contributed to making your overall experience great. We appreciate your feedback and are here to provide continued support throughout your Lexus ownership. If you ever have more feedback or if there's anything else we can assist you with, please feel free to reach out. We value your trust and look forward to serving you in the future.