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Kylie Lima

Overview Reviews (14) Inventory (207)

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Kylie Lima

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Kylie Lima

Service Advisor

Dick’s CJDR of Wilsonville

25600 SW Parkway Center Dr
Wilsonville, OR 97070

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4.5

14 Reviews

Overview Reviews (14) Inventory (207)

4.5

14 Reviews

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14 Reviews of Kylie Lima

September 16, 2024

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We have purchased and taken our cars here for several years and the service has always been great. years and the service has always been great. More

by cltigard

Verified Customer

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Service Time

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Recommend Dealer

Yes

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Sep 18, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your kind words! We're so glad to hear that you have consistently had a great experience at Dick's Chrysler Jeep Dodge of Wilsonville over the years. We truly appreciate your loyalty and look forward to continuing to serve you in the future! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

September 13, 2024

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Got my vehicle in and out for an oil change and did so at a reasonable price. a reasonable price. More

by dwyban

Verified Customer

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Recommend Dealer

Yes

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Sep 16, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your review! We're glad to hear that you had a positive experience with your oil change at Dick's Chrysler Jeep Dodge of Wilsonville and that you found the service to be efficient and reasonably priced. We look forward to serving you again in the future! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

September 11, 2024

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Kylie was great, but this is my last jeep. The. Vehicles are not what they used to be The. Vehicles are not what they used to be More

by ron@specialtycmpd.com

Verified Customer

Recommend Dealer

Yes

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Sep 12, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback. We appreciate your kind words about Kylie, and we're glad to hear she provided great service. If you'd like to discuss your experience with your vehicles further or look into other vehicles on our lot, feel free to reach out. We value your insights and hope to assist you again in the future. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

September 11, 2024

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Great service department for my truck, special things to the service advisors. Great selection of cars and trucks for purchase with a beautiful showroom and comfortable waiting area the service advisors. Great selection of cars and trucks for purchase with a beautiful showroom and comfortable waiting area More

by Zuka

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Angel Jimenez

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Sep 12, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your fantastic review! We truly appreciate your kind words about our service department and the selection of vehicles at Dick's Chrysler Jeep Dodge of Wilsonville. It's great to hear that you had a positive experience in our beautiful showroom and comfortable waiting area. We look forward to seeing you again soon! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

September 05, 2024

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I had an excellent experience at Dick’s with a Ram Promaster 3500 oil and filter change. The price for the service was very reasonable. I will definitely return for service in the future. Promaster 3500 oil and filter change. The price for the service was very reasonable. I will definitely return for service in the future. More

by jay.gilmore

Verified Customer

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Recommend Dealer

Yes

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Sep 06, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience at Dick's Chrysler Jeep Dodge of Wilsonville with your Ram Promaster 3500 oil and filter change. It’s great to know that you found our service to be reasonably priced. We look forward to seeing you again for your future service needs! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

September 03, 2024

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My experience with you service department has always been a pleasant and enjoyable. Everyone is not only friendly but very helpful. Thank you. a pleasant and enjoyable. Everyone is not only friendly but very helpful. Thank you. More

by Mike

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Drew Pierce, Tyler George, Angel Jimenez, Eric Austin

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Sep 05, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful feedback! We're thrilled to hear that your experiences with our service department at Dick's Chrysler Jeep Dodge of Wilsonville have been pleasant and enjoyable. Our team strives to provide friendly and helpful service, and it's great to know we are meeting your expectations. We appreciate your support and look forward to seeing you again soon! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

September 03, 2024

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Asked to have my side mirror looked at because it was shaking and loose. When I went to pick it up they did not look at the mirror. They asked to mechanic to look at it and he did for about 30 seconds shaking and loose. When I went to pick it up they did not look at the mirror. They asked to mechanic to look at it and he did for about 30 seconds told me that’s the way they are, well it fell off the next day and scratched the side of my truck. More

by huntershanks

Verified Customer

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Sep 05, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience with us. I understand how frustrating it must be to have your side mirror issues unresolved, especially leading to further damage on your truck. I appreciate your feedback and would like the opportunity to address your concerns. Please feel free to reach out to Dick's Chrysler Jeep Dodge of Wilsonville directly so we can find a solution together. Thank you for your understanding. Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

August 26, 2024

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LOF was performed on time sooner than expected. Final paperwork was reviewed and no surprises. Final paperwork was reviewed and no surprises. More

by Bill W

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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Aug 28, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback! We’re glad to hear that your service was performed on time and that everything went smoothly with the final paperwork at Dick's Chrysler Jeep Dodge of Wilsonville. If you have any further questions or need assistance, please feel free to reach out to us. We look forward to serving you again! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

August 23, 2024

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The service department is horrible. There were nine employees working and didn't seem to have time for the customers that were standing in there waiting to be helped. When my rig was d There were nine employees working and didn't seem to have time for the customers that were standing in there waiting to be helped. When my rig was done being worked on. I received a text message. It's ready to be picked up and when I went in there to pick it up. I stood in there for fifteen minutes. Without Any of the employees asking if they could help me? It was the manager who came out of their office to try to help me, and even then, it was just to get me to pay and get out of there. What a horrible place. I do not want to do business with this place again and I was only there for an oil change. Absolutely ridiculous. More

by brianrm93

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Aug 27, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience with us. I understand your frustration regarding the service you received at Dick's Chrysler Jeep Dodge of Wilsonville. It's important to me that our customers feel attended to and valued, and it seems we missed the mark during your visit. I appreciate your feedback and would encourage you to reach out to me directly, so I can address your concerns and work towards a solution. Thank you for bringing this to my attention. Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

August 22, 2024

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took my vehicle in right away service was done promptly. It was actually done quicker than I expected. Very pleased. It was actually done quicker than I expected. Very pleased. More

by terryturner0

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Aug 26, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your kind review! We're thrilled to hear that your service was completed promptly and even quicker than expected at Dick's Chrysler Jeep Dodge of Wilsonville. Your satisfaction is our top priority, and we appreciate your support. We look forward to seeing you again soon! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

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