Kyle Swanson
Kyle Swanson at Mercedes-Benz of Hagerstown

Kyle Swanson | Page 13

Sales & Leasing Consultant

Mercedes-Benz of Hagerstown

1955 Dual Highway
Hagerstown, MD 21740

Contact Me
5.0
245 Reviews

Kyle joined us in the Spring of 2018. Prior to becoming a Sales Professional here at MBH, he worked several years in the European parts business at Potomac German Auto. Kyle has vast knowledge in European vehicles, especially the Mercedes-Benz & BMW. Kyle not only has a vast knowledge in European vehicles, especially the ones coming out of Germany but he takes pride in promoting safe driving aspects too! Kyle currently resides in Frederick, MD. When not at work, Kyle likes to play music and take road trips. Since Kyle has been with us for only a short while, he's working towards his Mercedes-Benz Master Certification & seeing the Mercedes-Benz F1 Team racing in person.

Dealership Experience

8 yrs, 6 mos

Industry Experience

20 yrs, 7 mos

Languages Spoken

English English

5.0

245 Reviews

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245 Reviews of Kyle Swanson

October 11, 2021

Dealership Rating
Employee Rating

Kyle Swanson has been so very kind and patient with us, listening to all of the features that are important to us in our new SUV. Most dealerships are interested in selling what they have. Kyle is interes More

by mcintirekitchens
Recommend Dealer
Yes
Oct 11, 2021

Mercedes-Benz of Hagerstown responded

"Knowledge, professionalism and kindness" are all words we love to see. Thank you so much for posting a great review about Kyle! We are thrilled to hear that he helped you get into the right SUV for you. - Mercedes-Benz of Hagerstown team

October 05, 2021

Dealership Rating
Employee Rating

Clean, inviting facility. Friendly, knowledgeable staff. Provided me with a phenomenal vehicle. Would highly recommend! More

by georgeandkim21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 06, 2021

Mercedes-Benz of Hagerstown responded

This feedback made our day, George! Thank you for the all-around great review and for being a valued Mercedes-Benz of Hagerstown client! Enjoy your new wheels!

October 02, 2021

Dealership Rating
Employee Rating

I emailed them a couple days ahead and was able to get an appointment for the weekend. Came in and was happy with the car and ended up driving home. Awsome care from Awsome peopel! More

by sayed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 04, 2021

Mercedes-Benz of Hagerstown responded

Sayed, we are thrilled that we could get you into a car you love! Thank you for choosing Mercedes-Benz of Hagerstown and for sharing your positive experience with our team. Safe travels in your new car!

October 02, 2021

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Employee Rating

I have never equated the word salesman with words like caring or thoughtful until now. Kyle cared about every aspect of what I thought I wanted/needed and then helped get me decide on my incredible car. F More

by Gail
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 04, 2021

Mercedes-Benz of Hagerstown responded

Thank you for the stellar review, Gail, and for the kind words about Kyle! We'll be sure to compliment him on his great work. From all of us here at Mercedes-Benz of Hagerstown, safe travels in your new car!

September 30, 2021

Dealership Rating
Employee Rating

I was impressed with our salesman Kyle and his knowledge of the vehicle, explaining all the specifications, and helping with the overall sales process. He was very easy to work with, we felt at ease through More

by szymon.elmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Shemon

Sep 30, 2021

Mercedes-Benz of Hagerstown responded

Szymon - we're so pleased to hear that Kyle and the rest of the Mercedes-Benz of Hagerstown team impressed you! Thank you for your business, kind feedback, and recommendation - we wish you safe travels ahead!

September 14, 2021

Dealership Rating
Employee Rating

Very friendly and extremely helpful. I called and spoke with Kyle Swanson who immediately went above and beyond to help me make my purchase. He had the car ready for me when I arrived, walked me through pa More

by tylersimmers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 15, 2021

Mercedes-Benz of Hagerstown responded

Thank you for the great review, Tyler! We are thrilled to hear that you had such an outstanding purchase experience working with Kyle and the Mercedes-Benz of Hagerstown team. Drive safely in your new vehicle, and enjoy it! We hope to see you back again down the road!

September 13, 2021

Dealership Rating
Employee Rating

Had no plans to make a purchase but found my dream car, and Kyle convinced me I needed this. He was an awesome salesman. Highly recommend!!!! More

by snookie1960
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Mills

Sep 14, 2021

Mercedes-Benz of Hagerstown responded

Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with Kyle and the Mercedes-Benz of Hagerstown team. Drive safely, and we hope to see you back again down the road!

September 02, 2021

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Employee Rating

I had a great experience and would recommend working with Kyle and the team at Mercedes Benz of Hagerstown! I would highly recommend this dealership and team for a first (or repeat) buying experience. More

by Jeff Poulin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2021

Mercedes-Benz of Hagerstown responded

Jeff - thank you for taking the time to share your thoughts and feedback about your recent experience! We're glad to hear the Mercedes-Benz of Hagerstown team is delivering such great care - and we hope to see you again down the road!

August 28, 2021

Dealership Rating
Employee Rating

Manager was not so co operative. Moët satisfied with customer service.. manager was not so cooperative and friendly. I gave them35,000 dollars business but not happy with customer service. Never recomme More

by vidhu4
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Barry London , Rob Edmonds

Sep 13, 2021

Mercedes-Benz of Hagerstown responded

I am disappointed to see that we have left a valued client unsatisfied. We do our best to keep our guests happy by providing them with great experiences and it is always upsetting to miss that mark. If you would like to share more details regarding your visit I would be happy to chat with you directly. Thanks for your feedback, Justin Harbert - General Manager - (301) 733-2301

August 22, 2021

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Employee Rating

I only buy cars from this dealership! I love these people! They have the best inventory and the service is top rate. I completely trust them. More

by lorisundberg
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry London, Austin Shemon, Alex Folz, Jeff Kershner , Rob Edmonds, Tony Mills

Aug 23, 2021

Mercedes-Benz of Hagerstown responded

Reviews like this inspire us to keep doing what we do! Thank you for the positive feedback and support - we hope to see you back at Mercedes-Benz of Hagerstown next time you're in need of a new vehicle! Take care!

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