Kyle Swanson
Kyle Swanson at Mercedes-Benz of Hagerstown

Kyle Swanson | Page 10

Sales & Leasing Consultant

Mercedes-Benz of Hagerstown

1955 Dual Highway
Hagerstown, MD 21740

Contact Me
5.0
245 Reviews

Kyle joined us in the Spring of 2018. Prior to becoming a Sales Professional here at MBH, he worked several years in the European parts business at Potomac German Auto. Kyle has vast knowledge in European vehicles, especially the Mercedes-Benz & BMW. Kyle not only has a vast knowledge in European vehicles, especially the ones coming out of Germany but he takes pride in promoting safe driving aspects too! Kyle currently resides in Frederick, MD. When not at work, Kyle likes to play music and take road trips. Since Kyle has been with us for only a short while, he's working towards his Mercedes-Benz Master Certification & seeing the Mercedes-Benz F1 Team racing in person.

Dealership Experience

8 yrs, 6 mos

Industry Experience

20 yrs, 7 mos

Languages Spoken

English English

5.0

245 Reviews

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245 Reviews of Kyle Swanson

August 03, 2022

Dealership Rating
Employee Rating

This dealership has been one of the most awesome establishments to work with! They are all knowledgeable in their craft. Kyle greatly assisted me thoughout the entire transaction. I wasn’t just a a More

by sanksjackson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2022

Mercedes-Benz of Hagerstown responded

Thank you for the great review, Sid! We are so glad to hear that you had a successful purchase experience working with Kyle and the Mercedes-Benz of Hagerstown team. Drive safely, and we hope to see you back again down the road!

July 09, 2022

Dealership Rating
Employee Rating

I have nothing but good things to say about this Dealership. The staff was very friendly and courteous! Kyle Swanson was exceptional. He was very knowledgable and made the purchase process easy.for More

by keigar614
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2022

Mercedes-Benz of Hagerstown responded

We really appreciate your glowing feedback! Thank you for choosing Mercedes-Benz of Hagerstown and for sharing your experience with Kyle. Enjoy your new C300!

June 30, 2022

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Employee Rating

This is my second Mercedes, I’ve worked with Kyle now two times and he is very knowledgeable and patient. The experience overall was very good at the dealership and I absolutely love my new car. More

by christine28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2022

Mercedes-Benz of Hagerstown responded

Christine, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Kyle and the Mercedes-Benz of Hagerstown team. Drive safely in your new vehicle, and we hope to see you back again down the road!

June 27, 2022

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Employee Rating

Outstanding Service At Hagerstown ,Sales, Service and parts , I got another great Mercedes-Benz. They are the best to work with More

by dusty4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2022

Mercedes-Benz of Hagerstown responded

Thank you so much for this excellent review of us here at Mercedes-Benz of Hagerstown! We appreciate your support, and we hope you love your new vehicle.

June 22, 2022

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Employee Rating

Very nice customer service, Kyle was very helpful and really helped with the experience. I recommend anyone who is buying Mercedes products to come to this dealership! More

by hconde52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2022

Mercedes-Benz of Hagerstown responded

Thank you, we love getting reviews like this! It's wonderful that Kyle offered excellent, attentive assistance that shaped your positive Mercedes-Benz of Hagerstown experience. We are grateful for your recommendation and hope to see you again down the road!

June 03, 2022

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Employee Rating

Great experience! !! Thanks to Kyle for coming in on his day off to help me with my decision. Had the car ready to go when I arrived and got the paperwork done and on t More

by tsvalina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 03, 2022

Mercedes-Benz of Hagerstown responded

We are so glad you had such a quick and easy experience with us at Mercedes-Benz of Hagerstown, and thank you for giving us and Kyle such a kind review. Definitely let us know if you ever need anything else vehicle-related, and we hope you enjoy your new car. Safe travels!

May 25, 2022

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Employee Rating

At the difficult situation of supply chain, they provided on time and accurate information about the status of the vehicle. They also stayed after the regular working schedule of the store for purchase proce More

by rockrenergy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 25, 2022

Mercedes-Benz of Hagerstown responded

We're delighted to learn that you had an informative and successful experience, courtesy of our sales team. Customer satisfaction is a top priority for us and we'll go to great lengths to ensure that. All of us at Mercedes-Benz of Hagerstown hope you enjoy your new ride!

May 18, 2022

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Employee Rating

I'm assuming the car is sold. my salesperson Kyle after a few communications did not answer my last email. But I'm a anal buyer from out of state, and he probably got tired of me More

by randy58
Recommend Dealer
Yes
May 20, 2022

Mercedes-Benz of Hagerstown responded

Randy - I sincerely apologize that our team hasn't gotten back to you about this vehicle. We expect our guests to receive informative, attentive service and I'm sorry we let you down. I would be glad to speak with you about this directly, so please give me a call. Thank you. Justin Harbert - General Manager - (301) 733-2301

May 20, 2022

randy58 responded

If this car is still for sale, have a salesperson (who has an iphone) call me, email me, text me. I will no in a few minutes if I'm interested by Use of Facetime to view the car Virtually. It's done all the time in selling cars. Sincerely, Randy

May 09, 2022

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Employee Rating

Kyle was most helpful and patient in helping decide which auto was best for me. During my wait for delivery, he kept me updated. Once the mercedes arrived, he was the most helpful in explaining the many nua More

by fldmd
Friendliness
Price
Recommend Dealer
Yes
May 09, 2022

Mercedes-Benz of Hagerstown responded

Kyle and the team are always happy to help you out! Thank you so much for supporting Mercedes-Benz of Hagerstown and we'll see you next time! Please let us know if you need anything down the line.

April 04, 2022

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Employee Rating

Professional, but laid back atmosphere. Low pressure and everyone was very friendly and very helpful. More

by rlniland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2022

Mercedes-Benz of Hagerstown responded

Thank you for the great review! We are so glad to hear that you had such a seamless experience working with the Mercedes-Benz of Hagerstown team. Drive safely, and we hope to see you back!

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