Kyle Silcox

Excellent service as always, amazing customer service. I recommend Sal, he is amazing at his job and always has solutions! I recommend Sal, he is amazing at his job and always has solutions! More

by negrita532 Verified Customer Verified Customer

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Nice friendly dealership. Answered any questions all questions in a timely manner. Done when they said they would be. Answered any questions all questions in a timely manner. Done when they said they would be. More

by Marylou3311 Verified Customer Verified Customer

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Didn’t reset tire pressure on screen so car kept saying needs tire pressure check. And didn’t tell me to do it. Friendly and helpful otherwise needs tire pressure check. And didn’t tell me to do it. Friendly and helpful otherwise More

by Barb Verified Customer Verified Customer

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They always do my work promptly and carefully. Friendly and knowledgeable. Warranty repair done way quicker than expected Friendly and knowledgeable. Warranty repair done way quicker than expected More

by Noah Feld Verified Customer Verified Customer

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Great team, staff members are friendly and knowledgeable. It’s always a pleasure working with people who take pride in their work. It’s always a pleasure working with people who take pride in their work. More

by billcomninel Verified Customer Verified Customer

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All services that your team always does a great job from start to finish. Great experience! start to finish. Great experience! More

by billcomninel Verified Customer Verified Customer

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The service and professionalism were exceptional. Great follow up and I would certainly buy from them again! Great follow up and I would certainly buy from them again! More

by DianneDavant Verified Customer Verified Customer

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The service department at FERMAN is the reason why I purchased my vehicle from them. I have previously purchased 3 vehicles from BERT SMITH, but switched to FERMAN because of their superior service purchased my vehicle from them. I have previously purchased 3 vehicles from BERT SMITH, but switched to FERMAN because of their superior service More

by major Verified Customer Verified Customer

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Left three messages to call me to book a service. Third time I asked to speak to a manager. He wasn’t available, and I was promised that he would call me. No one called, even though they have my corr Third time I asked to speak to a manager. He wasn’t available, and I was promised that he would call me. No one called, even though they have my correct cell no. I’ve had other issues where a battery was changed thst turned out not to be the issue. They also pushed me to replace my rear brake pads. 6 months later, and it’s still okay. When they forgot to put my radiator cap on, and my car started overheating, they refused to get a tow in truck. After hours stuck in the heat, I finally convinced them, and they sent a tow truck. I love BMW, but decided to never buy one again. My new Tesla will be delivered next month. More

by Roy Verified Customer Verified Customer

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Amazing customer service as always no complaints here. Communication is the key and I’m so glad for the staff who has amicable communication and very professional! Communication is the key and I’m so glad for the staff who has amicable communication and very professional! More

by negrita532 Verified Customer Verified Customer

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