Kyle Schumacher

I can't give this dealership any kind of a rating beyond zero. We went in, with an appt with the finance person, to pay off our lease. They shuffled us through 4 different sales people each one trying to hu zero. We went in, with an appt with the finance person, to pay off our lease. They shuffled us through 4 different sales people each one trying to hustle to an upsale; first it was an exterior and interior coating; next guy wanted to sell s a new car (ours is 10 moths old), The third one was selling extended warranties. Each one asked us the same questions over and over again. We were there 2.5 hours just to buy out our lease. By the second person we were getting annoyed and pushed for the financial person and the bottom number. Our requests were ignored and up came number 3. I cannot say how annoyed we were. Even the 4th person ran us through the same questions again but at least he gave us the correct paperwork to sign. I'm 80 years old and my husband is 84. Between us we have both many, many cars and nothing like this has happened to us before. We did not buy the car from this dealership but have been bringing it there for service. We've now decided to travel 15 miles to another town and have the car serviced there. I won't give them a nickel of my business ever. More

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Kyle was great! He was helpful and respectful.Very patient and answered all my questions. He was helpful and respectful.Very patient and answered all my questions. More

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I have always had a wonderful experience with the service at Roseville Toyota. I have purchased my vehicles and had them serviced there always. at Roseville Toyota. I have purchased my vehicles and had them serviced there always. More

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Roseville Toyota's service SUCKS! I paid for a Lithia Lifetime Oil Change.....tried to make appt but when I said "Lithia Lifetime" they said I would have to be scheduled late in the I paid for a Lithia Lifetime Oil Change.....tried to make appt but when I said "Lithia Lifetime" they said I would have to be scheduled late in the day.....took them 2 1/2 hours to change my oil. Will NEVER got to Roseville Toyota again! (they only schedule cash customers earlier in the day) More

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On 4-6-2024 I went to Roseville toyota to service my car. Just a regular oil change. Upon their inspection the service department recommended that my front control arm is worn and needs replacing. I agreed t Just a regular oil change. Upon their inspection the service department recommended that my front control arm is worn and needs replacing. I agreed to the service and picked my car up on Monday 4-8-2024. I have beentold that everything was in working order. 2 weeks after that my car starts making a clanking noise, and smoke came out of the tail pipe. My cars dashboard shows a warning to pull over asap due to car not safe to drive. I towed my car back to toyota and told Kyle, my service representative about the problem. The next day he shows me an estimate of $7800 for head gasket repair of my engine. Tells me that it was blown and needs replacing. Two weeks earlier when they had my car in the shop to change the engine oil and filter, they didn't notice anything wrong with my engine. Either they were incompetent or intentionally neglected to warn me of a major issue that could have feveloped into a life threatening. I had been a loyal customer of theirs for many years and am outraged at the poor treatment that I got. I would never trust them again with any repairs, even simple maintenance. More

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Very friendly crew and very professional! Thanks for taking good care of my car! 🚗. You guys rock! Thanks for taking good care of my car! 🚗. You guys rock! More

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I was greeted upon arrival on the front drive. After a few moments, I was escorted to my service advisor, Kyle. After a few moments, I was escorted to my service advisor, Kyle. More

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Great place to buy your new car. I had an outstanding experience, and they have great selection of inexpensive used vehicles also. Just be patient, it takes time to go thru their pr I had an outstanding experience, and they have great selection of inexpensive used vehicles also. Just be patient, it takes time to go thru their process, however it's definitely worth it. More

by Newest BZ4x owner Verified Customer Verified Customer

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Everyone was friendly and energetic. Service rep kept me fully informed throughout Service of my car. Service rep kept me fully informed throughout Service of my car. More

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Received Excellent Customer Service and appreciated the free car rental, I did not except that service. free car rental, I did not except that service. More

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