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Kyle Pullen
Kyle Pullen at Secor Subaru
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Kyle Pullen

Service Advisor

Secor Subaru

501 Broad Street
New London, CT 06320

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4.8
165 Reviews

I have been a Service Advisor the past 5 years in the automotive and powersports industry. I have always been in the field of customer service before becoming a Service Advisor. I do honestly enjoy helping others. I am a sports enthusiast and enjoy coaching youth football. I am glad to have joined the Secor team.

Dealership Experience

2 yrs, 2 mos

Industry Experience

7 yrs, 4 mos

Languages Spoken

English English

4.8

165 Reviews

Write a Review

165 Reviews of Kyle Pullen

October 24, 2024

Dealership Rating
Employee Rating

Thank you. I feel comfortable taking my Rubasu to you guys for service than anybody else. More

by PARTYMIXX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray

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Oct 24, 2024

Secor Subaru responded

This is great to hear! Thank you for coming to Secor Subaru!

October 22, 2024

Dealership Rating
Employee Rating

I find my experience with dropping off my Subaru for service easy and effortless. I appreciate the text messages on my vehicle’s progress report and the estimate time of being finished. More

by missliss81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Gray

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Oct 23, 2024

Secor Subaru responded

Thank you for trusting the Secor Subaru team with the care of your vehicle! We're glad to hear our team consistently provides efficient service & thorough communication, and we look forward to seeing you again next time. Take care!

October 16, 2024

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Employee Rating

Great fast service. I was getting text updates on my car during the service. Clean and vacuum was a plus More

by GARYSLATER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray

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Oct 17, 2024

Secor Subaru responded

Gary, we're delighted to hear you appreciated the fast service and updates during your visit at Secor Subaru. Thanks for highlighting our efforts to keep things clean too!

October 16, 2024

Dealership Rating
Employee Rating

Good people trying to help customers. Quality of work is well done. Helpful and polite More

by michaelwall82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: . Ike

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Oct 17, 2024

Secor Subaru responded

We're glad to hear it, Michael! Thank you for coming to Secor Subaru!

October 10, 2024

Dealership Rating
Employee Rating

I could Not have had a more pleasant experience then The one I had at the dealership. More

by M941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray, Anastacia Rebell, Rebecca Nutt, Kaitlyn Gray , The gentleman who drove me back-and-forth to my home for the required update on my Subaru was exceptionally nice

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Oct 11, 2024

Secor Subaru responded

Wow, we're so happy to hear this! Thanks for visiting our team here at Secor Subaru. We hope to see you again in the future!

October 10, 2024

Dealership Rating
Employee Rating

Kyle was nice and helpful. He explained everything that was going to happen and kept me up to date on what was going on with my car and how they were going to fix it. More

by BOOKLOVERBRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Gray

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Oct 11, 2024

Secor Subaru responded

We're delighted to hear that Kyle provided such helpful and informative service at Secor Subaru. Keeping you updated throughout the process is important to us, and we're glad it made a difference in your experience!

September 30, 2024

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Employee Rating

Advisor was awesome. Quality work without pressure to do more than what I thought necessary. More

by JOHNGAEBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray, Anastacia Rebell, Rebecca Nutt, Kaitlyn Gray

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Oct 01, 2024

Secor Subaru responded

John, thank you for reviewing your recent visit here at Secor Subaru! We appreciate your business and hope to see you again in the future!

September 10, 2024

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Employee Rating

Xxx c c c x c z z z z k y p w u More

by GDASHRIVER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray, Anastacia Rebell, Rebecca Nutt, Kaitlyn Gray

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Sep 11, 2024

Secor Subaru responded

Thank you for the five-star rating! We'll see you next time! - Secor Subaru

September 09, 2024

Dealership Rating
Employee Rating

My car was actually totaled and Kyle and the whole dealership was supportive and very effective at communicating with me and my insurance agency More

by lsamton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Gray

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Sep 10, 2024

Secor Subaru responded

We're glad to hear Kyle and the Secor Subaru team were able to support you through a tough situation. Thanks for sharing your experience!

August 26, 2024

Dealership Rating
Employee Rating

Everything was handled smoothly and with efficiency and I was completely happy with my purchase More

by jwirzbicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 27, 2024

Secor Subaru responded

Thank you for trusting the Secor Subaru team with your business! We're happy to hear you're satisfied with your purchase and hope you won't hesitate to reach out if we can be of service again in the future!

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