Kyle Pruzina
Kyle Pruzina at Toyota of Cool Springs
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Kyle Pruzina

Marketing & Media Manager

Toyota of Cool Springs

1875 W McEwen Dr
Franklin, TN 37067

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19 Reviews

I grew up driving Toyotas, and came from playing music on a cruise ship with my wife Marci in our band, Suitcase Souls. For me, client relationships come first! Follow on Instagram: @kylethetoyotaguy https://www.instagram.com/kylethetoyotaguy/ Facebook: @kylethetoyotaguy

Dealership Experience

4 yrs, 5 mos

Industry Experience

4 yrs, 5 mos

Languages Spoken

English English

Employee Video

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19 Reviews

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19 Reviews of Kyle Pruzina

September 18, 2024

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we came in and bought a 2018 VW Atlas. We bought it same day, cash. My wife is due anyday with twins and we needed a vehicle that could hold 3 car seats. Within 2 weeks engine light c More

by Perry.ohearn
Recommend Dealer
No
Sep 22, 2024

Toyota of Cool Springs responded

Hi, we regret to hear that you had this experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (615) 656-5240 at your earliest convenience to discuss how we can turn your experience into a positive one.

June 13, 2021

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Kyle was very friendly and prompt when responding to any questions about the vehicle. I didn’t feel too pressured when buying and felt comfortable at the dealership. More

by SeanFitz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2021

Toyota of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kyle here at Toyota of Cool Springs! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

June 12, 2021

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Great service! Kyle Pruzina was great salesman during this entire process! Worked hard to get us the best deal! Service was a 10/10, highly recommend stopping by! More

by aliyah.childrey
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tory Robertson

Jun 13, 2021

Toyota of Cool Springs responded

Hi, thank you so much for your feedback about Toyota of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Toyota of Cool Springs!

June 01, 2021

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Toyota of Cool Springs was concerned about my well-being and satisfaction from the first greeting to the final closing. I recommend them to anyone. More

by spencerbil5361
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tory Robertson

Jun 02, 2021

Toyota of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Toyota of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 22, 2021

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Kenny and Kyle are so great! They guided me well through my process and made it real smooth. Even threw in free window tint!! I highly recommend these guys; masters at what they do, and genuinely happy to h More

by pdbohannon89
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenny Eastman

May 23, 2021

Toyota of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Toyota of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 25, 2021

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Employee Rating

Cool springs made the process extremely easy, fast, straight forward. Kyle was very responsive and did a great job getting me the deal i wanted. More

by kennytylerbrown516
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roman Cobb

Mar 26, 2021

Toyota of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Cool Springs! If you have any further questions, please give us a call. We're always happy to help!

March 22, 2021

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Kyle replied back to our questions very promptly. He was awesome to work with on all aspects. On the last day he was with us until 10 pm and made sure we left the dealership fully satisfied with the newly p More

by henry.johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 23, 2021

Toyota of Cool Springs responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Toyota of Cool Springs so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

March 07, 2021

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They succeeded at the right moment and met me where I felt was fair. They’re not bullish and very well polished. It was a good experience and not much more to ask for. More

by nickbogo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yuri Crawford , Mark Uchendu

Mar 09, 2021

Toyota of Cool Springs responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Toyota of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 07, 2021

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I’m a repeat customer and will definitely be back. Always straight forward and well trained in the vehicles you sell. You make the buying experience easy. More

by Brylen1#1
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yuri Crawford

Mar 09, 2021

Toyota of Cool Springs responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out!

March 07, 2021

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Kyle led the way and was excellent to work with. It was a tough choice between the Toyota and another vehicle and Kyle’s work sealed the deal. More

by FranklinTacoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Trey Wade

Mar 09, 2021

Toyota of Cool Springs responded

Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!

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