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Kyle Miller
Kyle Miller at Ray Chevrolet

Kyle Miller

Service Advisor

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

4.7
445 Reviews

I started in the Automotive Industry as Porter/Detailer and eventually worked myself into Customer Service. I've been around the auto industry since I was in diapers! I was mentored by my father from Day 1 to provide the excellent customer service I aim to provide EVERY SINGLE DAY. I've lived in Lake County for all my life. You're not "just another number" here, you're part of the family! Come on by and see me for all your service needs!

4.7

445 Reviews

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Dealership Experience

11 yrs, 3 mos

Industry Experience

17 yrs, 11 mos

Specialties & Trainings

Multi-Brand Specialist

Warranty Specialist

View more specialties & trainings

445 Reviews of Kyle Miller

August 30, 2025

Dealership Rating
Employee Rating

They Suggested to use my rewards to save money on oil change. And I got a car wash More

by dbudnick123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Holland, Liz Frohling, Luis Rivera, Chris Freibauer, TJ Burke

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Aug 30, 2025

Ray Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

August 27, 2025

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My wife and I just purchased our 2021 Cadillac XT5 from another dealership and experienced a drive train issue. We brought it into Ray Chevrolet and were treated like a valued customer. A loaner vehicle More

by Jeffpacocha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 27, 2025

Ray Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

August 18, 2025

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Service was good and quick. Would definitely recommend to anyone who is looking for good service. More

by RPASTERNOCK
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 18, 2025

Ray Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ray Chevrolet, we look forward to having you as a valued customer for many years to come! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

August 14, 2025

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Even though I said “yes” to the previous question, it depends on subjective observations I made. Not cleaning out the air filter compartment wasn’t completed. Even though I chose not to purchase the e More

by cbuchmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The mechanic working on my car.

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Aug 16, 2025

Ray Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

August 05, 2025

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Employee Rating

We had to return our truck for service that was supposedly fixed and they had it for 3 days, but only worked on it a total of 3 hours. More

by maniac22
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 08, 2025

Ray Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please reach out to our General Manager, George. with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 02, 2025

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Employee Rating

Kyle was extremely patient and professional and worked with us while our warranty company gave us the run around. The Ray service team was fantastic! More

by Gustafson
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 02, 2025

Ray Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ray Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 31, 2025

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Employee Rating

Great service. Professional on all levels of help, Friendly as always. Prompt, polite and down right NICE. More

by Tenorio
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Gonzales, TJ Burke , Bob in Finance******************

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Jul 31, 2025

Ray Chevrolet responded

Thanks for sharing your thoughts about your experience with Ray Chevrolet. We appreciate your business and hope to see you again soon! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 23, 2025

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Employee Rating

Great service quick and easy service. Got my truck in and out within a day More

by tumpy84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 23, 2025

Ray Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ray Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 20, 2025

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Employee Rating

Always incredible service from the best service dept I have ever worked with. Honest! Trustworthy! More

by roccos23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ray Scarpelli III

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Jul 20, 2025

Ray Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 19, 2025

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Employee Rating

The service department greeted us, took us in n said it would be an hour and it was less than that. Everyone was very pleasant. More

by cgehrke2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 19, 2025

Ray Chevrolet responded

Thank you for choosing Ray Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

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