TJ Burke
TJ Burke at Ray Chevrolet

TJ Burke

Service Advisor

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

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4.8
314 Reviews
4.8

314 Reviews

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314 Reviews of TJ Burke

November 01, 2026

Dealership Rating
Employee Rating

I went in for a service check because check engine light was on, it turned off while I was there but two days later the light was back on. Waited nearly 2 hours for service to be done and apparently it wasn More

by AARONHARRISON89
Recommend Dealer
Yes
Nov 02, 2026

Ray Chevrolet responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Ray Scarpelli 3 ray3@rays-cars.com

October 15, 2026

Dealership Rating
Employee Rating

Ray Chevrolet continues to provide the best service for my vehicles going on 12 years now. I’m grateful for their continued high quality of their service and their sales departments. I know I’m in the best More

by MJ
Service Price Transparency
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Recommend Dealer
Yes
Oct 15, 2026

Ray Chevrolet responded

Knowing our service and sales support has kept you coming back for twelve years is incredibly rewarding. Consistency and care remain our guiding principles. It’s our pleasure to care for your Chevrolet Equinox. Ray Scarpelli 3 ray3@rays-cars.com

October 02, 2026

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Employee Rating

Service was impeccable as always from the time I made the appointment until the time I got my keys back.EVERYBODY has cheerful,helpful and efficient. The shuttle drivers were outstanding. Great job everybo More

by Schluetertimothy
Service Price Transparency
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Recommend Dealer
Yes
Oct 02, 2026

Ray Chevrolet responded

Knowing that every part of your service visit, from scheduling your appointment to returning your keys, felt cheerful and efficient is rewarding. Hearing that our shuttle drivers impressed you means a great deal to our service department. Thank you for choosing our dealership to care for your Chevrolet Silverado 1500. Ray Scarpelli 3 ray3@rays-cars.com

September 30, 2026

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Purchased new Silverado at Ray Chevrolet. My salesman Cody was great and no pressure throughout my experience. More

by CROHW3
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Recommend Dealer
Yes

Other Employees Tagged: Cody

Sep 30, 2026

Ray Chevrolet responded

Knowing that your purchase of a new Silverado felt pressure-free and seamless means a lot to our team. Thank you for choosing our dealership, and we look forward to assisting you again. Ray Scarpelli 3 ray3@rays-cars.com

September 30, 2026

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I like that Ray's has up front pricing and straight talk from there sales team and a very good service center More

by SHATLEYP
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kyle Miller

Sep 30, 2026

Ray Chevrolet responded

Hearing that our upfront pricing and straightforward communication resonated with you means a lot to our team. We’re glad you found our service center for your Equinox to be excellent. Kyle and Tj appreciate your kind words. Ray Scarpelli 3 ray3@rays-cars.com

September 20, 2026

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I'm always satisfied with my service I receive at Ray Chevy in Fox Lake. More

by kgodwin130
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 20, 2026

Ray Chevrolet responded

Thank you for the five-star rating and for always trusting our service department with your GMC Terrain. Ray Scarpelli 3 ray3@rays-cars.com

September 19, 2026

Dealership Rating
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Ray Chevrolet has always been personable and professional, sales or service, you can always trust Ray Chevrolet. More

by JOHNBART1955
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Hugo Ayala, Ruperto Ayala

Sep 19, 2026

Ray Chevrolet responded

Your mention of our team’s personable and professional approach across sales and service means a lot to us. We’re glad you can always trust our service team with your Buick Encore GX. Thank you for the five-star review. Ray Scarpelli 3 ray3@rays-cars.com

September 12, 2026

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Walked in no appointment at 730 am and was in and out in an hour no problem. More

by Bpalmer
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 12, 2026

Ray Chevrolet responded

Knowing our walk-in service at 7:30 met your needs and got your Chevrolet Equinox back in under an hour is rewarding. Your five-star rating and kind words mean a lot to our service department. Ray Scarpelli 3 ray3@rays-cars.com

September 06, 2026

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Employee Rating

This is the only place I bring all my cars . Best place ever. Thank you More

by MARCOMBFRANK
Service Price Transparency
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Recommend Dealer
Yes
Sep 06, 2026

Ray Chevrolet responded

Knowing that you trust us with all your vehicles means a lot to our service department. We appreciate your loyalty and look forward to servicing your Chevrolet Equinox again. Ray Scarpelli 3 ray3@rays-cars.com

September 02, 2026

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Employee Rating

all service members r excellent always explained any service need and discounts that would benefit me More

by johnl050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2026

Ray Chevrolet responded

We’re glad our service team could walk you through the necessary work and available discounts for your Chevrolet Blazer. Knowing those explanations were clear and helpful means a lot to us. Ray Scarpelli 3 ray3@rays-cars.com

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