Kyle Hembree | Page 19

Excellent sales experience! Our recent experience was awesome. I came in, not actually expecting to buy because I thought we'd be too upside down on our trade. We would up coming Our recent experience was awesome. I came in, not actually expecting to buy because I thought we'd be too upside down on our trade. We would up coming out even, even though I had other dealerships offer much less. We were looking at two levels of one model and Ryan provided print outs of the differences in payment, for both financing and leasing. He explained the benefits of leasing, which we were leaning toward anyhow, and so that's what we went with! He wasn't pushy in any way. We needed to leave shortly after the process was complete, but I was told to come back the next day so he could point out some of the features in my new vehicle. Overall, an excellent experience! More

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College to the Real World As I finished my graduate program, I had a list of things I needed to do before entering the real world. Job, check. Apartment, check. Car... uh oh! I As I finished my graduate program, I had a list of things I needed to do before entering the real world. Job, check. Apartment, check. Car... uh oh! I found myself with my list almost completed, except for a new car. Fearing I wouldn't find a dealership that would lease to a recent grad, I became defeated. Until I walked into Spitzer, Toyota for Monroeville. They worked directly with me and helped me cross yet another thing off my check list. I'm ready for the real world now! More

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My Spitzer experience The environment was relaxed. There was no pressure to buy. Both Kyle and Don worked hard to get me the price that I wanted to pay for the car I wan The environment was relaxed. There was no pressure to buy. Both Kyle and Don worked hard to get me the price that I wanted to pay for the car I wanted More

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Amazing!!!! Ken and the finance manager/dept made the process so easy and stress free. They went out of their way to assist me in choosing the best car to fit my Ken and the finance manager/dept made the process so easy and stress free. They went out of their way to assist me in choosing the best car to fit my budget and the features I was looking for. My experience was AMAZING. They were able to stay late to ensure I could leave with my new car on the eve of 4th of July. I was not prepared to purchase a new car today, with their assistance I knew this was the best car and dealership to purchase from. Thank you so much to all of the staff AMAZING at Spitzer Toyota! More

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Amazing First Car Buying Experience This was my first time buying a car as a college student looking for a stable car going into my last year of school and beyond graduation. My parents This was my first time buying a car as a college student looking for a stable car going into my last year of school and beyond graduation. My parents and I felt that Doug was very open, honest, and knowledgable with us from day one and made this whole experience a wonderful positive one where we left feeling like not only had we made a great decision but found the perfect car for us. Thank you for making this experience such a helpful and positive one. More

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Above and Beyond My husband and I have been looking for a vehicle for approx. 2 months. When we finally narrowed it down to the Highlander, our search was on....for th My husband and I have been looking for a vehicle for approx. 2 months. When we finally narrowed it down to the Highlander, our search was on....for the best deal for the model we wanted. It is wonderful to have a salesman who knows ALL about the vehicle you are interested in. Not having bought a new vehicle for approx. 8 years, a lot of the electronics were very new to us. They were explained so we could understand and with a great deal of patience, which was very much appreciated. To have a salesman go 'above and beyond' to help us was wonderful. Thank you for a great buying experience!! More

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They are very helpful. They try to save your money. I love this place that's why I just go there for my 3rd car today. My experience was awesome. I'm pretty much pleased on them. Because they are very h I love this place that's why I just go there for my 3rd car today. My experience was awesome. I'm pretty much pleased on them. Because they are very helpful to give you good guidelines how to save some money. Specially Mr. Ken and Mr Kyle . Today I bought my 3rd car from Spitzer monroeville location. I'm happy with them. They are very firm on price. Highly recommended. More

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Fast, easy, and friendly! My girlfriend and I were in the market for a new light-duty truck for myself and had a few picked out that we wanted to loo at. After a few test drive My girlfriend and I were in the market for a new light-duty truck for myself and had a few picked out that we wanted to loo at. After a few test drives and seedy lots we had almost given up for the day. Then as we were coming back down Rt 22 we decided to just stop and look to see what they had to offer. We checked out a few trucks until we found one that was suitable and headed to the showroom. Doug was the first person who caught us when we walked in you could immediately tell from his demeanor that he was an easy-going guy. We told him we were interested in a truck already so he took us out to look at the inside and take it for a test drive. While on the test drive he asked for my license (to make sure I was valid) but other than that it was just a normal conversation; no pressure to buy, no asking about financing or buying, etc. I was so impressed by the test drive that I knew that was the truck for me. When we got back to the dealership Doug showed up their old showroom just to show how the growth that Spitzer Toyota has gone through. After that we walked to the main building and sat down with Doug while the finance guys did their job. My initial rate was very good, but Jamie Benson was actually able to get me a better rate!! After we had the rate locked in, Kyle Hembree started looking into warranties with me, and I was very impressed with the two that he was offering. A short time signing papers with Kyle and I was in my new truck riding home!! It was such a great experience I would definitely suggest friends and family to Spitzer and will consider them my first option when buying next. Everyone that worked with me was super amazing; from Doug just being super casual and talking about other things than buying cars and our finance to Jamie working his magic and getting me a better rate to Kyle making the closing process easy and understandable. This was a great visit and pleasant surprise as Spitzer Toyota was not even on our list when we first started looking!! More

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Excellent Experience! Went in for a new Tacoma and the one I selected wasn't in my price range. Came back two weeks later and seen another one very similar and in my price Went in for a new Tacoma and the one I selected wasn't in my price range. Came back two weeks later and seen another one very similar and in my price range. Everyone was extremely helpful and made the process quick and easy as possible. Best dealership I've dealt with over the years and a great group of guys! More

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Best experience a girl could hope for! From the moment I walked in the door, I felt welcome. I went to other dealerships who brushed me off, and made me feel unimportant. Here, they got to From the moment I walked in the door, I felt welcome. I went to other dealerships who brushed me off, and made me feel unimportant. Here, they got to know me. Every employee was awesome, and actually wanted to do business with me, which I really appreciate. Kyle, especially, went above and beyond! He understood how nervous I was about buying my first vehicle, and was very considerate to my feelings. He answered all of my questions, talked me through everything, and introduced me to all the right people. He helped me obtain insurance, and made the whole puchase run smoothly. The vehicle itself is awesome, I love it! I'm so glad that I chose to come to Spitzer and I have already begun referring them, and Kyle, to all of my friends & family! Thank you everybody at Spitzer Toyota Monroeville for all of your help! More

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