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Kyle Eddy
Kyle Eddy at Ken Ganley Kia Mentor
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Kyle Eddy

Express Service Advisor

Ken Ganley Kia Mentor

9090 Mentor Avenue
Mentor, OH 44060

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4.6
50 Reviews
4.6

50 Reviews

Write a Review

50 Reviews of Kyle Eddy

December 19, 2024

Dealership Rating
Employee Rating

Everyone was really nice and they did a great job on my oil change and I didn’t have to wait that long More

by Vwbugprincess
Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris, Erica Hughes, Michael Lindner, Brian Snowden

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Dec 21, 2024

Ken Ganley Kia Mentor responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 18, 2024

Dealership Rating
Employee Rating

Service was great. My service rep got me in and out. He also did a good job at explaining another technical issue I was having that could not be fixed right now. More

by glkman16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 21, 2024

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 17, 2024

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Employee Rating

Took my new Carnival in for its first oil change. Was told to give them 90 minutes, and they were finished in just about a hour. And they washed my MPV! More

by maryjogurry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 20, 2024

Ken Ganley Kia Mentor responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

December 02, 2024

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Employee Rating

You want be disappointed. All so kind and friendly.Outstanding customer service.Always our to go to.Thank you all. More

by Gloria P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gage Geers, Nate Ferris, Erica Hughes, Michael Lindner, Brian Snowden

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Dec 05, 2024

Ken Ganley Kia Mentor responded

Hi Gloria, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 25, 2024

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Employee Rating

Very pleasant. On time. Keep us updated. No repairs done without our knowledge first. Will return More

by kimberlycottle3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris, Erica Hughes, Michael Lindner, Brian Snowden

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Nov 27, 2024

Ken Ganley Kia Mentor responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

November 14, 2024

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Employee Rating

Kyle Eddy is amazing, he took the time to make sure my problem was taking care of. My car had an on going problem but Kyle never gave up until the issue was resolved. If it wasn't for Kyle and his dedic More

by smallmamma65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Your Cashier is the sweetest

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Nov 18, 2024

Ken Ganley Kia Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! Feel free to reach out to us if you need anything. Have a wonderful day.

October 31, 2024

Dealership Rating
Employee Rating

Amazing service! Comfortable space to hang out and wait if you need and there’s never any pressure! More

by stacypena1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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October 22, 2024

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Employee Rating

Slowest service department I have ever experienced in my life. How does an oil change take 4 hours, be so for real. More

by BC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Eugene Gritsenko, Nicholas Zaucha, Noah Hamilton, Erica Hughes

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Oct 25, 2024

Ken Ganley Kia Mentor responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

October 21, 2024

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Employee Rating

They were very professional and very quick to ask me whay I needed and sorted out my appoint More

by Davelopez414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris, Erica Hughes, Michael Lindner

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Oct 25, 2024

Ken Ganley Kia Mentor responded

Hi, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

October 19, 2024

Dealership Rating
Employee Rating

Fast prompt service appointments. Recommend this dealer for their sales and service accommodations Always willing to meet your needs More

by tlmille159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris, Erica Hughes, Michael Lindner, Brian Snowden

Report | Print
Oct 22, 2024

Ken Ganley Kia Mentor responded

Hello, we appreciate you taking the time to leave us this feedback. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

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