Kyle Eddy

I recently moved from Tucson, Az to the Cleveland, Ohionarea and ran into car troubles with my 2019 Kia Forte. Co workers at UH Lake West suggested Ken Ganley Kia. I was expecting the worse since the Ohionarea and ran into car troubles with my 2019 Kia Forte. Co workers at UH Lake West suggested Ken Ganley Kia. I was expecting the worse since the engine light was on, sporadically cutting off and idling rough. The service department, specifically Mick was very professional, through and quick to detect the problem..The cost as much less than i thought and I was giving a rundown of what I need to get worked on in the near future. So Proud of them. Definitely my spot for all my auto repairs andto recommend service. More

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Quick and efficient service. All work seems good. Comfortable waiting area and pleasant staff members. All work seems good. Comfortable waiting area and pleasant staff members. More

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Everyone was really nice and they did a great job on my oil change and I didn’t have to wait that long oil change and I didn’t have to wait that long More

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Service was great. My service rep got me in and out. He also did a good job at explaining another technical issue I was having that could not be fixed right now. My service rep got me in and out. He also did a good job at explaining another technical issue I was having that could not be fixed right now. More

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Took my new Carnival in for its first oil change. Was told to give them 90 minutes, and they were finished in just about a hour. And they washed my MPV! Was told to give them 90 minutes, and they were finished in just about a hour. And they washed my MPV! More

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You want be disappointed. All so kind and friendly.Outstanding customer service.Always our to go to.Thank you all. All so kind and friendly.Outstanding customer service.Always our to go to.Thank you all. More

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Very pleasant. On time. Keep us updated. No repairs done without our knowledge first. Will return On time. Keep us updated. No repairs done without our knowledge first. Will return More

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Kyle Eddy is amazing, he took the time to make sure my problem was taking care of. My car had an on going problem but Kyle never gave up until the issue was resolved. If it wasn't for Kyle and his dedic problem was taking care of. My car had an on going problem but Kyle never gave up until the issue was resolved. If it wasn't for Kyle and his dedication I probably would have went somewhere else. I tell everyone that says they are going to Kia. Make sure you ask for Kyle.. More

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Amazing service! Comfortable space to hang out and wait if you need and there’s never any pressure! Comfortable space to hang out and wait if you need and there’s never any pressure! More

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Slowest service department I have ever experienced in my life. How does an oil change take 4 hours, be so for real. life. How does an oil change take 4 hours, be so for real. More

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