Dealership Experience
10 yrs
Industry Experience
10 yrs
Languages Spoken
English
82 Reviews
Write a Review82 Reviews of Kristeena Rutledge
October 31, 2019
Burnished Copper Rides Again! I don't hesitate to recommend Parkside KIA. Everyone is always friendly and helpful. Thank you for the coupon for oil change/tire rotation/etc. I h I don't hesitate to recommend Parkside KIA. Everyone is always friendly and helpful. Thank you for the coupon for oil change/tire rotation/etc. I had a question today about Sportmatic Shifting. Tracie asked Carlos to help me with that, and I understood his explanation. Kristeena is always a great greeter and gets the process started in an efficient way. Thank you for the amenities in the waiting area. I have a question: why did you take away automatic UP window on the driver's side. I don't think we've ever owned a car with automatic windows in which automatic UP was not included. Other than that, I have no complaints. I LOVE my Sportage! I LOVE LOVE Burnished Copper!!! I LOVE the versatility of the back seats/cargo area. We really LOVE the safety features of this 2020!!! By the way.... my husband is the one who has been receiving emails, texts, phone calls, etc. because his name is on the purchase agreement. However, I am the one that drives it. I asked Kristeena to change all contact information to me. She did that happily and said the changes should be in effect within 24 hours. More
Other Employees Tagged: Carlos Martinez, Tracie Russell
October 31, 2019
Great service was done before the time I was told . Ms. Kristeene Rutledge is a good service advisor-always goes above & beyond helping , couldn't ask for better service Kristeene Rutledge is a good service advisor-always goes above & beyond helping , couldn't ask for better service More
October 21, 2019
More than a Service Advisor Kristeena always goes out of her way to make me feel more like a friend than a customer. She always greets me by name and keeps me informed on the pr Kristeena always goes out of her way to make me feel more like a friend than a customer. She always greets me by name and keeps me informed on the progress of my service or repair. She has become more than just my service advisor, she has become my friend. More
October 19, 2019
Great Service Kristeena is the first person you meet and she sets the tone for the visit. She is friendly, keeps you in the loop on the service being done as well Kristeena is the first person you meet and she sets the tone for the visit. She is friendly, keeps you in the loop on the service being done as well as what she thinks you will need for the next visit. She works with your budget and you feel that you are being treated fairly. More
October 17, 2019
Great service very friendly employees Great service did not take long at all did a great job very friendly offered shuttle service to local shopping area went over everything about car Great service did not take long at all did a great job very friendly offered shuttle service to local shopping area went over everything about car More
October 15, 2019
Excellent Service I booked service appointment on-line. However, it wasn't accepted (I did not know this at the time)and I did not get a confirming email. I showed up I booked service appointment on-line. However, it wasn't accepted (I did not know this at the time)and I did not get a confirming email. I showed up for my appointment and found out that I did not have one. The service department worked hard to fit me in. Service department always goes above and beyond any other service departments I've experienced. More
October 14, 2019
Satisfied With Service But Disappointed With KIA!! I came in for an oil change, That was great!! As always. They day before I had the oil change I had a tire blowout and attempted to change my tire fo I came in for an oil change, That was great!! As always. They day before I had the oil change I had a tire blowout and attempted to change my tire for the very 1st time myself with the Jack that was provided. A few more inches and I would been severely hurt because the Jack provided just bent over and snapped apart causing my car to far down. Very undependable and dangerous Jack that Kia provided with my car. I asked several times if I could get a replacement Jack while getting an oil change since that one failed. Sadly I turned away with a NO. That was the worst let down, because now I don't feel that my safety was of any concern. More
October 07, 2019
SERVICE THIS IS MY 2ND KIA SOUL , THE 1ST WASNT BOUGHT FROM THIS LOCATION BUT I HAD USED ANOTHER KIA DEALERSHIP IN THE AREA AND THEY DIDNT HOLD A CANDLE TO T THIS IS MY 2ND KIA SOUL , THE 1ST WASNT BOUGHT FROM THIS LOCATION BUT I HAD USED ANOTHER KIA DEALERSHIP IN THE AREA AND THEY DIDNT HOLD A CANDLE TO THE SERVICE FROM YOUR LOCATION SO I STARTED USING YOUR DEALERSHIP AND PURCHASED MY 2ND LIA FROM YOUR LOCATION . I WASNT TOTALLY PLEASED WITH THE SALESMAN I PURCHASED MY CAR FROM HE WASNT INTERESTED IN THE CUSTOMER JUST MAKING A SALE , BUT YOUR SERVICE DEPT WAS A DRIVING FORCE IN ME BUYING THE CAR AT THAT LOCATION. More
Other Employees Tagged: Jim Richards
October 02, 2019
Parkside did an excellent job getting me in, explaining the service needed and communicated throughout the entire process. The service representative was very helpful. Thanks the service needed and communicated throughout the entire process. The service representative was very helpful. Thanks More
Other Employees Tagged: Matt Cohen
September 21, 2019
Service for recall We have always received the best service at this dealership. Christine always makes you feel like you are the most important person there. I would def We have always received the best service at this dealership. Christine always makes you feel like you are the most important person there. I would definitely recommend this dealership to family and friends. More

