Kris Musgrove
Kris Musgrove at Jim Ellis Kia of Kennesaw

Kris Musgrove | Page 3

Service Writer

Jim Ellis Kia of Kennesaw

1221 Auto Park Drive Northwest
Kennesaw, GA 30144

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4.7
400 Reviews
4.7

400 Reviews

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400 Reviews of Kris Musgrove

September 12, 2025

Dealership Rating
Employee Rating

The service manager was very professional and worked hard to ensure that the service was good. More

by PHARRIS47203
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mr. Koskowski

September 09, 2025

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Thankful for working with this team over the years. Kristian has been wonderful to work with and keeps our KIA running in tip top shape. More

by patricktansor
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Katherine Nunn

August 26, 2025

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Setting up the appointment to schedule service was easily done on the computer. When I arrived, a technician came right out to talk to me. I waited at the dealership for my car to be serviced. About 35 minut More

by Mcdhome22
Service Price Transparency
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Recommend Dealer
Yes

August 26, 2025

Dealership Rating
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Kim was the representative checking me in, she was very rude and dismissive. She didn’t even address the recommendations and didn’t want to let me use my coupon that I had in my email More

by JAZMIN.CRIM
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Scott Croston , Mike Awolusi, Phil Joyce, Misty Magruder

August 22, 2025

Dealership Rating
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Dealer shop was not up front with pricing and was sneaky about adding fees. Did not comply with coupon and didn't do a multipoint inspection as expected. More

by LWC
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Kim Monroe

August 20, 2025

Dealership Rating
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Had my brakes done and rotors resurfaced last month. Something was clearly not right so brought it back and they told me that due to me washing my car, there was build up on the rotors and i would need More

by MIMUCF
Service Price Transparency
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Recommend Dealer
No

August 19, 2025

Dealership Rating
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Service was great and Chris service staff kept me informed the entire time i was waiting. More

by Goboy35
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Scott Croston , Phil Joyce, Mark Kerkoski

Aug 20, 2025

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your positive experience! We're glad to hear that Chris and our service staff were able to provide great service and keep you informed throughout your visit. We appreciate your support!

August 16, 2025

Dealership Rating
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This dealership was quick and easy to make an appointment with, communication when I was at the dealership when my car was getting serviced was good as well. More

by Natehelman54
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 19, 2025

Jim Ellis Kia of Kennesaw responded

We're thrilled to hear that your experience at our dealership was quick and easy! We pride ourselves on excellent communication and efficient service for all of our customers. Thank you for choosing us for your car servicing needs!

August 15, 2025

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Everyone was kind and courteous! Our service started before our scheduled appointment time and we were out in the time frame they gave us! More

by angelhopegee
Service Price Transparency
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Recommend Dealer
Yes
Aug 16, 2025

Jim Ellis Kia of Kennesaw responded

Thank you for the wonderful feedback! We're delighted to hear that our team provided exceptional and efficient service. We value your time and strive to exceed expectations. See you again soon!

August 15, 2025

Dealership Rating
Employee Rating

Mark is the best advisor I have come across, he is honest and very attentive to your needs. He takes the time to explain everything. Mark is a great asset to this Dealership. More

by MKERKOSKI
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Scott Croston , Mark Kerkoski

Aug 16, 2025

Jim Ellis Kia of Kennesaw responded

Thank you for your kind words, we are grateful to have Mark as part of our team. We strive to provide exceptional service and it's wonderful to hear that he has fulfilled your expectations. We appreciate your loyalty!

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