Kris Gaerlan | Page 27
General Manager/Partner
Dallas Lease Returns
14335 Inwood Rd
Dallas, TX 75244
Kris opened DLR in 2004 with the idea that the car business did not have to be business as usual. Built on 10 core principles you can still find written on his wall, by 2008 DLR had become the 2nd highest volume Internet Auction Retailer in the Nation. When not at work Kris is active in his local Church and enjoys spending time with his wife, Victoria and 2 children, Asher & Beckett. Kris Gaerlan GM….“What really drives this place is great people. Great employees make great businesses. It is just that simple" DLR Core Principles • Be honest • Be fair • Be valuable • Be trustworthy • Be willing to work for it • Do what you say you are going to do (say you will do something) • GOLDEN RULE • Treat coworkers and customers with the same regard • Act as if your family/children were watching you • Don’t dodge the question
Read moreDealership Experience
22 yrs
Industry Experience
28 yrs, 4 mos
Employee Video
355 Reviews
Write a Review355 Reviews of Kris Gaerlan
October 09, 2019
What a different experience from traditional dealerships This was my first time to car shop at Dallasleasereturns. The overall atmosphere was very relaxed and everyone I met was extremely helpful. All of th This was my first time to car shop at Dallasleasereturns. The overall atmosphere was very relaxed and everyone I met was extremely helpful. All of the cars, rgardless of age, are super clean. I also like that the test drives (route and duration) were up to the buyer rather than the seller and I was able to test more than 1 or 2 cars. And with so many vehicles to choose from, it was great to see them side by side. A big thank you to Derrick for his amazing patience and excellent service! I will be back. More
Other Employees Tagged: Roel Ortiz , Derrick Davis
September 24, 2019
Awesome!! Anthony went “above and beyond” to make our sealed experience as seamless as possible!! He is a terrific guy and offers exceptional customer service Anthony went “above and beyond” to make our sealed experience as seamless as possible!! He is a terrific guy and offers exceptional customer service! Thank you!!! More
Other Employees Tagged: Anthony Zegarelli
September 19, 2019
Excellent process. Excellent Service. Robert Schultz was a joy to work with. He was knowledgeable, low-key, and put zero pressure on my decision-making process. He made the whole experie Robert Schultz was a joy to work with. He was knowledgeable, low-key, and put zero pressure on my decision-making process. He made the whole experience painless. This is the way car buying should be! More
September 02, 2019
Excellent experience Outstanding friendly service. Our needs were met. the process was simple and fast. I was very pleased with my experience, I will be returning back to Outstanding friendly service. Our needs were met. the process was simple and fast. I was very pleased with my experience, I will be returning back to buy my vichels from there in the future. These guys give me 1st class service. More
Other Employees Tagged: Blanca Benitez, Roel Ortiz
August 30, 2019
Outstanding! My wife and I have worked with Joe for the last five years. We have purchased our last 3 care through Joe and he has always made the process easy. My wife and I have worked with Joe for the last five years. We have purchased our last 3 care through Joe and he has always made the process easy. More
Other Employees Tagged: Joe Wall
August 21, 2019
I always start my search with DLR and Blanca!!!!! I have purchased several (4or5) vehicles from Dallas Lease Returns and Blanca Benitez for my staff. It has been an excellent experience every time. Th I have purchased several (4or5) vehicles from Dallas Lease Returns and Blanca Benitez for my staff. It has been an excellent experience every time. The vehicles are always what they say they are and Blanca is always knowledgeable and very prompt with the entire process. Easiest purchases you will ever make. Thank You Blanca and DLR... Also Kris has every time spoke, shook my hand and made sure I was taken well care of...Thank you. More
Other Employees Tagged: Blanca Benitez
August 19, 2019
A well thought out business plan I spent several months looking at Jeeps on line and I have to say buying from a place called leas returns did not give me confidence just by the name. I spent several months looking at Jeeps on line and I have to say buying from a place called leas returns did not give me confidence just by the name. After I researched the affiliations with this company and how it was established ,grown and the concept of service , well I gave it a shot. I'm not a easy sell, but Tony was patient and his boss Kris was helpful and at no time was I ever pressured. Tony made things happen for me through diligence and I never felt he was mis-leading...which is a lot to say for me as a skeptic. Go see these guys,. For me I'd do it again. More
Other Employees Tagged: Tony McKeel
August 15, 2019
Yet again, a wonderful experience with Dallas Lease Returns! These folks epitomize the ideal car buying experience...great inventory, professional service, bottom line pricing, no pressure. I have purchased two These folks epitomize the ideal car buying experience...great inventory, professional service, bottom line pricing, no pressure. I have purchased two vehicles from Dallas Lease Returns and couldn’t be more pleased with the experience. I will definitely be buying my next from them as well! More
Other Employees Tagged: Chris Mikell
August 11, 2019
Great service from Pete. Pete was wonderful! Even with some damage to my trade that I was unaware of, Pete and the GM were very fair and professional. Great buying experience Pete was wonderful! Even with some damage to my trade that I was unaware of, Pete and the GM were very fair and professional. Great buying experience I will definitely be back! More
Other Employees Tagged: Pete Hankins
August 10, 2019
I can’t speak highly enough of this business and Blanca!! This is my 5th car purchased through dallas lease returns. Three of them being within the last year and I honestly can’t speak highly enough about wor This is my 5th car purchased through dallas lease returns. Three of them being within the last year and I honestly can’t speak highly enough about working with them. Blanca has always been a pleasure to work with. Ethical business dealings are paramount here, and you can tell just with the interactions with Blanca, her co workers and the finance team! Go check out Dallas Lease Returns- you will not be disappointed. More
Other Employees Tagged: Blanca Benitez , Anna Gutierrez, Tammy Lacy
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