Kohl Young
Kohl Young at Big Star Hyundai

Kohl Young

Service Director

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.4
127 Reviews
4.4

127 Reviews

Write a Review

127 Reviews of Kohl Young

December 31, 2024

Dealership Rating
Employee Rating

They did a good job and checked all my fluids made sure my suv was good the buying process was good and smooth and easy as well! More

by Lesliespetsittingservices77546@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Big Star Hyundai responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

December 29, 2024

Dealership Rating
Employee Rating

Great service 😃. Everything was done in a timely manner, and service was very friendly! Thanks More

by JACKZMASTERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 29, 2024

Dealership Rating
Employee Rating

Very professional friendly service and willing to answer your questions great service and professional friendly More

by wlewis5719@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 23, 2024

Dealership Rating
Employee Rating

Bryan was excellent in providing everything I needed to get my vehicle inspected, he offered great customer service!!! More

by t-ivie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Chapa, Juan Vasquez, Kaleb Chadwell, Steffy Hernandez , Madison Hartung, zzNatalie zzDiosdado, zzBilly zzWilliams

Dec 24, 2024

Big Star Hyundai responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

December 22, 2024

Dealership Rating
Employee Rating

Excellent experience as always at Big Star Hyundai. In and out as promised. Nice facility. More

by PREMONT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Chapa, Juan Vasquez, Kaleb Chadwell , zzNatalie zzDiosdado, zzBilly zzWilliams

Dec 23, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 19, 2024

Dealership Rating
Employee Rating

Always very helpful. Takes care of. All my concerns quickly. Makes the service process easy. More

by Reedsherrykay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Vasquez, Steffy Hernandez

Dec 19, 2024

Big Star Hyundai responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

December 12, 2024

Dealership Rating
Employee Rating

The problem got slove, just beleive i was over charge. And long 5 hours wait. More

by araceli_gonzalez2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Chapa

Dec 12, 2024

Big Star Hyundai responded

Thank you for your review. We are sorry to hear that you feel that you received anything less than a 100% satisfactory experience. Please reach out to me directly to schedule a convenient time to discuss your concerns. Kohl Young, Service Director, kohly@bigstarhyundai.com

December 11, 2024

Dealership Rating
Employee Rating

I live in Houston. I purchase my vehicle from Big Star Hyundai. The dealership service department near me in Houston is not accommodating. Not at all! ( I even More

by JUSTCAROLYN
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Dec 11, 2024

Big Star Hyundai responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

December 11, 2024

Dealership Rating
Employee Rating

Good good good good good good good but this fifteen word minimum is stupid and annoying More

by LOFARO.JOHN
Recommend Dealer
Yes

Other Employees Tagged: Adrian Chapa, Juan Vasquez, Kaleb Chadwell, Steffy Hernandez , Madison Hartung, zzNatalie zzDiosdado, zzBilly zzWilliams

Dec 11, 2024

Big Star Hyundai responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. The word requirement is imposed by the review aggregator to mitigate fraudulent reviews. Thank you for your business.

December 11, 2024

Dealership Rating
Employee Rating

Service center constantly overbooks*appointments" as they call them because they are not really "appointments" as they may or may not get to your appointment that day and don't expect them to tell you that e More

by RICHDAWNFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 12, 2024

Big Star Hyundai responded

Thank you for your review. We are sorry to hear that you feel that you received anything less than a 100% satisfactory experience. We appreciate your patience in working with us to resolve your concerns.

1
...

Dealership Inventory (457 Vehicles)

new 2025 Hyundai Santa Fe car, priced at $37,784
2025 Hyundai Santa Fe
new
Ecotronic Gray exterior
Automatic
Front-wheel Drive
new 2025 Hyundai Tucson car, priced at $32,339
2025 Hyundai Tucson
new
Ultimate Red exterior
Automatic
Front-wheel Drive
new 2025 Hyundai Tucson car, priced at $30,411
2025 Hyundai Tucson
new
Ultimate Red exterior
Automatic
Front-wheel Drive
new 2025 Hyundai Palisade car, priced at $51,231
2025 Hyundai Palisade
new
Steel Graphite exterior
Automatic
Front-wheel Drive
new 2025 Hyundai Santa Fe car, priced at $35,189
2025 Hyundai Santa Fe
new
Shimmering Silver exterior
Automatic
Front-wheel Drive
new 2025 Hyundai Santa Fe car, priced at $38,557
2025 Hyundai Santa Fe
new
Shimmering Silver exterior
Automatic
Front-wheel Drive