Kohl Young
Kohl Young at Big Star Hyundai

Kohl Young

Service Manager

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.4
110 Reviews
4.4

110 Reviews

Write a Review

110 Reviews of Kohl Young

November 23, 2024

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Good good good good good good good good good good good good good good good good More

by LOFARO.JOHN
Recommend Dealer
Yes

November 22, 2024

Dealership Rating
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Juan and his team did a very good job of taking care of my service needs and did a great job communicating with me during the warranty work. More

by Megwillis07
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Juan Vasquez , Bret Muller

November 13, 2024

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The management service was great an very professional. He stepped in very quickly about the apparently warranty issue according to validation. Thank you for getting it done so professionally and efficie More

by ROBERT-MARIAN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steffy Hernandez

Nov 18, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 11, 2024

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I liked that no one gave me a hard time that I came there even though I bought the car at another dealership. The service was great, the car was clean when returned to me, and the waiting room was very comf More

by npatrick1
Service Price Transparency
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Recommend Dealer
Yes
Nov 11, 2024

Big Star Hyundai responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star service customer; we look forward to serving you again. Happy motoring!

November 09, 2024

Dealership Rating
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Good service as always. Good good good good good good good good good good good More

by LOFARO.JOHN
Recommend Dealer
Yes
Nov 11, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 08, 2024

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Employee Rating

Steffy is terrible rude and no personality. The dealership scheduled an appt for us but didn’t even touch the vehicle for over a week. They never answer the phone either. Worst service ever! More

by TWYLLAVILLARREAL
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Steffy Hernandez

Nov 11, 2024

Big Star Hyundai responded

Thank you for your review. We apologize for any inconvenience. Please reach out to me directly with your best contact information so that I may better address your concerns. Scott Kimbrough, General Manager, skimbrugh@bigstarhyundai.com

November 07, 2024

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I had problems with a couple of the previous customer “service” representatives that cost me +/- $1000. The management hasn’t changed and they no longer have the reps that I mistrust. More

by SKEEPOWER
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 11, 2024

Big Star Hyundai responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

November 06, 2024

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Coffee machine was not working both days I was there. Very disappointed. Prices too high! More

by crispyears72
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 06, 2024

Big Star Hyundai responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

November 06, 2024

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Employee Rating

Dealership personnel are attentive to your needs and work was done in a very proficient manner. More

by tianamarie1704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 05, 2024

Dealership Rating
Employee Rating

Big Star Hyunda is a great place to do business, very professional, courteous and competent. More

by LOFARO.JOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2024

Big Star Hyundai responded

Thank you for your business and your review! We are truly humbled by your kind words.

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